TermsPrivacy Policy

Introduction

As we attach great importance to the protection of your data and your privacy, we have drawn up this data protection notice to explain what we do when you visit our website www.wedo.com.

Who we are and how to contact us

WEDO SA is the name of our company. If you have any questions about the processing of data relating to the www.wedo.com website, you can contact us by post at the following address: Boulevard de Pérolles 3, 1700 Fribourg. You can also contact us by e-mail at legal@wedo.com.

What is our role in data protection?

When you browse our website, we may process some of your personal data. In accordance with the FADP, we are the controller.

When and how do we collect your data?

As soon as you interact with our website for the first time, we collect data in order to ensure its operation and security (e.g. to find out whether you consent to the placement of cookies or not). We also collect data from you when you contact us (e.g. via our e-mail address or contact form), when you create a customer account or when you register for one of our events or training courses.

What categories of data do we process?

Depending on your navigation on our website, we may process the following categories of data about you:

Contact data

We collect your contact data, in particular when you create a customer account, subscribe to our newsletter or contact us using our contact form. In particular, we process your surname, first name, address, telephone number and e-mail address.

Account data

When using your customer account, we process data specific to your interactions with our services provided on our website.

Economic data

When you use our website's paid services, we process your financial data. This includes your payment and billing details. Data relating to payment methods as such are only processed by our partner. We do not process credit card or CVC numbers.

Internet and connection data

For technical reasons and in order to improve our website, each use of it generates certain data, in particular your IP address, information on your Internet service provider and on the operating system of your device, information on the referring URL, information on the browser used, the date and time of access and the contents consulted during the visit to the website.

Other data

Finally, we process other data, in particular those required for your participation in our events or training courses.

Why do we process your data?

We process your data for the purposes of communicating with you, in particular to respond to your requests and exercise your rights, as well as to inform you about our services. We also process your data to process your orders and subscriptions via your customer account, as well as to generate visitor statistics useful for improving our website. Finally, we process your personal data to comply with the laws, directives and recommendations of the authorities.

What are your rights?

Your rights vary according to the specific circumstances and may be subject to exceptions. In general, the FADP provides for the following.

• You have the right to access your data.
• You have the right to request that your data be provided or transmitted in a commonly used electronic format.
• You have the right to have inaccurate data corrected.
• You have the right to object to the processing of your data.
• You have the right to request the deletion or destruction of your data.
• You have the right to demand that an automated individual decision be reviewed by a natural person.

How do we secure your data?

We take appropriate security measures, such as encryption, to ensure the confidentiality, integrity, availability and traceability of your personal data. Our commitment to security is evidenced by our SOC 2 Type II certification. Unfortunately, data security can never be fully guaranteed. If you believe your personal data has been breached, please contact us immediately.

Where is your data stored?

The personal data we collect and process is stored on our premises, as well as in the processing centers operated by our service providers.

How long do we keep your data?

We process your personal data for as long as the purpose of processing requires it, for as long as we have a legitimate interest in preserving it (e.g. to enforce our rights, for archiving purposes or to ensure IT security) and for as long as the data is subject to a legal retention obligation. For some data, the retention period is, for example, ten years. Once these periods have elapsed, we destroy your personal data.

Who do we share your data with?

The management of our website involves collaboration with specialized external service providers, particularly for its creation, maintenance and hosting. We collaborate with service providers recognized in their field of expertise to ensure the smooth running of our website, and more generally the quality of our services. Within the framework of these collaborations, it may be necessary to communicate your data to our service providers. Please be assured that these communications are strictly limited to what is necessary and are carried out in compliance with the legal framework.

Where personal data is transferred to a service provider located outside Switzerland or the European Economic Area (EEA) and not offering an adequate level of protection, we require that the service provider undertakes to comply with the applicable data protection legislation (for this purpose, we use the revised standard contractual clauses of the European Commission), unless the service provider is already subject to a legally accepted set of rules designed to guarantee data protection (Swiss-U.S. Data Privacy Framework) or we can invoke an exception.

Which cookies do we use?

Our website uses cookies. For each service, you can access the list of cookie types by clicking on our cookie banner.

What about social networks?

We operate our own presences on social networks and other platforms (e.g. LinkedIn, Instagram, X [formerly Twitter], Facebook and YouTube). When you communicate with us on these sites or comment on or post content there, we collect data that we use primarily to communicate with you. For more information on the processing of platform operators, please consult the relevant data protection notices. There you will also find information on the countries in which they process your data, your rights of access and erasure of data and other rights of data subjects, as well as how you can exercise these rights or obtain further information.