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Electronic signatures have become an essential part of any company's digitalization strategy. There are plenty of reasons to make the switch: first, electronic signatures are much more efficient, thanks to faster processing times and lower costs. They also avoid the need for constant trips back and forth between printer, scanner, and post office. They enable documents to be signed securely anywhere, at any time.

However, there is a fundamental difference between how digital signatures are interpreted and handwritten signatures. Unlike handwritten signatures, the authenticity of a secure electronic signature is not based on its visual appearance but on the associated **electronic certificate** provided by the Trusted Service Provider.

If the concept is still unclear to some, this article explains how 2.0 signatures work and their legal value.

### 3 types of electronic signatures and their legal value

**a. Simple Electronic Signature (SES)**

The SES is the basic level of electronic signature. It is generally used for documents where the risk of liability is low. For example, the minutes of an informal team meeting can be signed with a SES. Its legal value is recognized, but it does not provide a strong identification of the signatory or a guarantee of the document's integrity.

**b. Advanced Electronic Signature (AES)**

The AES offers a higher level of security than the previous one. It is uniquely linked to the signatory using a pre-registered cell phone number. Project meeting minutes, where details are more critical, may require an AES. This signature ensures better traceability and is widely recognized by law.

**c. Qualified Electronic Signature (QES)**

The QES is the most secure form of electronic signature. It is based on a qualified certificate and a secure signature creation device issued by a Trusted Service Provider (TSP). This registration must be carried out beforehand, on an online platform or in person, to guarantee maximum security. For important or sensitive meetings, such as boards of directors or general assemblies, where decisions have significant legal and financial implications, the QES is generally required. It is recognized as the only form of electronic signature equivalent to a handwritten signature under the European Union's eIDAS regulation and the Swiss federal law on electronic signatures (ESigA).

![e-signature legal weight](https://wedo-assets.sos-ch-gva-2.exo.io/EN_legal_weight_v2_d83e9abdcc.png)

### Qualified Electronic Signature (QES): the ultimate in security

The QES represents the ultimate in security and trust in the field of electronic signatures. It requires rigorous identity verification and is generated via a secure device. To use a QES, the signatory must obtain a qualified certificate from a Trusted Service Provider, such as Swisscom. This certificate contains verified data on the identity of the signatory.

A QES is therefore always personal and cannot be repudiated. This means that in cases where the law requires a handwritten signature for a document, this can be substituted by a QES. Companies operating in highly regulated environments can opt for the QES as their standard signature method, to ensure they meet compliance requirements.

**3. How to use the QES**

To set up a QES, follow these steps:

- Choose a certified trusted service provider. In this case, WEDO is working with Swisscom, whose service covers the whole of Europe and meets the legal requirements of the European eIDAS regulation and the Swiss federal ESigA law.
- Have your identity verified. You can validate your identity online, or by visiting an authorized Swisscom shop. Visit [this page](https://srsident.trustservices.swisscom.com/en/) for more information on the various registration options.
- Get your qualified certificate.
- In your WEDO network, create your signature on first use and validate it by uploading your qualified certificate.
- Sign the document in one click.

### How does a Qualified Electronic Signature work?

From a technical point of view, a QES is generated using asymmetric cryptography. For each signature, there is a public key, enabling anyone to verify the signature, and a private key, reserved exclusively for the signatory. This private key can only be activated and used by obtaining a certificate, issued by a Trusted Service Provider as mentioned above. The certificate issuer guarantees, through certified technical and organizational procedures, that only the applicant may use the private signature key in connection with the certificate.

The certificate attests to the identity of the signatory, while the signature itself indicates the time of signing and guarantees the integrity of the document, ensuring that the PDF has not undergone any modification after signing.

With WEDO, this technical complexity goes unnoticed by users, since all external steps are integrated into the platform to ensure a straightforward process.

### Do e-signatures comply with data protection laws for Swiss and European companies?

The legal value of the QES is guaranteed by the Trusted Service Provider (TSP), Swisscom, which, as the issuer of the certificate, is regularly audited and certified by a government agency.

WEDO not only guarantees robust security, but also ensures the most comprehensive data protection thanks to its qualified electronic signatures. WEDO fully complies with the requirements imposed by the European Union's General Data Protection Regulation (GDPR) as well as the Swiss Federal Data Protection Act (DPA). WEDO's hosting service benefits from ISO 27001 certification, with the exclusive location of its servers in Switzerland, guaranteeing a level of security comparable to that of Swiss banking institutions.

![ESigA and eIDAS e signature](https://wedo-assets.sos-ch-gva-2.exo.io/EN_a199c8efc7.png)

Are you looking for a secure electronic signature service for your reports?

We can answer all your questions.

::button-primary[Schedule a live demo]{link="/demo"}

The use of electronic signatures for reports and minutes: a complete guide to their legal value

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E-signatures: a complete guide to their legal value

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Determining compliance with the Swiss Federal Act on Data Protection (FADP) or the European Union's General Data Protection Regulation (GDPR) depends on several factors related to your company's business. Here are some guidelines to help you determine which regulations your company must comply with:

## If your company is based in Switzerland:

- **FADP:** All Swiss-based companies must comply with the FADP when processing personal data. The FADP is the main data protection legislation in Switzerland. It aims to protect the privacy of individuals by regulating the way in which personal data is processed by private entities and federal authorities.

## If your company operates within the EU or offers services to EU residents:

- **RGPD:** The RGPD applies to all companies that process personal data of EU residents, regardless of where the company is based. This includes Swiss companies that offer goods or services to people in the EU or monitor their behavior (e.g. online tracking of their activities within the EU).

### Key points for determining compliance:

**1. Location of your company:** If your company is based in Switzerland and does not process data from EU residents, you will mainly need to comply with the FADP.
**2. Target audience:** If your company targets or provides services to EU residents, you must comply with the GDPR, in addition to the FADP.
**3. Personal data processing:** Assess the nature of the data processing carried out by your company. If the processing includes data from EU residents, the GDPR applies.
**4. Presence in the EU:** Having a physical presence or legal representatives in the EU to process personal data also implies compliance with the GDPR.

Compliance with the FADP and the GDPR are not contradictory. In many cases, Swiss companies interacting with EU residents need to ensure that they comply with both the FADP and the GDPR. A clear understanding of your business model and data processing operations is essential to determine specific regulatory obligations.

## Differences between FADP and GDPR:

Although their objectives are similar, there are several key differences between the two regulations:

**1. Consent:**
    - **GDPR**: requires explicit and clear consent from individuals for the processing of their personal data for one or more specific purposes.
    - **FADP:** consent is only required when it serves to justify data processing that infringes on personality. For example, if sensitive data is communicated to third parties, or if the data is reused in campaigns. Consent should not be confused with the duty to inform, which applies prior to consent. The duty to inform applies even when personal data is not collected directly from the data subject, but via third parties (art. 19, para. 1, FADP).
    
**2. Individual rights:**
    - **GDPR**: offers extensive rights to individuals, including the right to be forgotten, the right to data portability, and the right of access and rectification.
    - **FADP:** provides similar rights, but there may be nuances in how these rights can be exercised. For example, the data controller may now refuse, restrict or defer the communication of information when the request for access is manifestly unfounded or procedural. (art. 26, para. 1, let. c, FADP).
    
**3. Data breaches:**
    - **GDPR**: companies must notify data breaches to the supervisory authorities within 72 hours of their discovery, and, in some cases, to the individuals affected.
    - **FADP**: notification of data breaches is also required, as soon as possible, without any particular specification.
    
**4. Sanctions:**
    - **GDPR**: penalties for non-compliance can reach up to 4% of the company's worldwide annual sales or €20 million, whichever is higher.
    - **FADP**: sanctions under the FADP are generally less severe than under the GDPR, although they can include fines and penalties for data controllers.
    
**5. Data Protection Officer (DPO):**
    - **GDPR:** organizations may need to appoint a DPO to oversee compliance with the GDPR.
    - **FADP**: the need for a DPO is not mandatory, but strongly recommended for large companies.
    
**6. International data transfer:**
    - **GDPR:** the transfer of data outside the EU is strictly regulated and may only take place to countries recognized as offering an adequate level of protection, or through specific data protection mechanisms.
    - **FADP**: requirements for international data transfers may be less stringent, but transfers must always guarantee an adequate level of protection. It is important to consult the list of states and international organizations offering an adequate level of protection, defined by the Federal Council.

In reality, for many small and medium-sized businesses, appointing an in-house Data Protection Officer is not always a wise decision. Indeed, depending on the density of processing, the actions to be undertaken are limited and do not justify a dedicated position over the long term.

Companies can, however, benefit from the support of consultants specialized in compliance with legal requirements. Calling on external experts to take on the role of DPO offers access to precise expertise when specific needs arise.


Click [here](https://wedo.com/security) to find out more about WEDO's commitment to safety. 

Determining compliance with the Swiss Federal Act on Data Protection (FADP) or the European Union's General Data Protection Regulation (GDPR) depends on several factors related to your company's business. Here are some guidelines to help you determine which regulations your company must comply with.

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FADP or GDPR, which law applies to your company? 

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Data protection has become a major concern for organizations of all sizes, whether public or private. Faced with a steady increase in cyber-attacks and the risk of data leakage, it is imperative to adopt robust IT security strategies. The hosting of computer data and the software used in day-to-day business activities play a major role in the risks incurred. Careful selection can significantly reduce vulnerabilities and offer solid protection against these increasingly sophisticated threats.

## Hosting your data

The choice of a data hosting provider should not be based solely on performance, availability and scalability. Security and compliance aspects must be considered as a sine qua non, as well as aspects related to the hosting country.

1. **Security and compliance**: the hosting provider must offer robust security measures to protect your data against intrusion, loss and leakage. Look for recognized security certifications, and make sure the hosting provider meets the compliance standards specific to your industry.
    
    The *ISO/IEC 27001:2013* standard establishes a set of criteria designed to help entities secure their assets, including people, infrastructure and reputational information. The standard is applicable to any organization, regardless of its size, field of activity or sector, and represents the most universally recognized method for managing information security.
    
2. **Hosting location:** the country of the hosting provider is crucial for several reasons:

    - **GDPR and FADP legal compliance:** data protection laws vary from country to country. Hosting your data in a country with strict data protection standards can help ensure compliance with applicable regulations, such as **GDPR** in Europe or **FADP** in Switzerland.
    - **Data sovereignty:** some countries impose restrictions on the transfer of data beyond their borders, which may affect your ability to access or transfer your own data. This ensures that European countries are not dependent on non-European suppliers, who may be subject to conflicting foreign legislation (such as the US Cloud Act), which could compromise the security and confidentiality of European data.

In particular, you are advised to be vigilant with regard to countries that do not have strong data protection laws or are known for their extensive government surveillance:

- **Without strong data protection legislation**: countries without strict data protection laws or a clear regulatory framework may expose your data to confidentiality and security risks.
- **With extensive government surveillance:** some countries are known for their intrusive state surveillance, which could compromise the confidentiality and integrity of your data.

![ESigA and eIDAS e signature](https://wedo-assets.sos-ch-gva-2.exo.io/EN_a199c8efc7.png)

### Hosting in the USA for a Swiss or European company: good or bad idea?

Hosting data in the USA presents specific challenges for Swiss and European companies, mainly due to the differences in data protection regulations between Europe (including Switzerland) and the USA.

**1. Different regulatory framework:** the US does not offer the same level of personal data protection as the GDPR in Europe or Swiss data protection laws. This can create complications for Swiss or European companies in terms of legal compliance.
**2. Surveillance laws:** the United States has laws that allow governments to access data stored on its territory as part of investigations. This includes laws such as the Patriot Act and the Cloud Act, which can compel cloud service providers to disclose data, including that belonging to foreign entities, to US government agencies.
**3. International data transfers:** for European and Swiss companies, transferring personal data to the USA requires ensuring that this data will benefit from an adequate level of protection. This may involve setting up standard contractual clauses, binding corporate rules or other legal mechanisms to ensure compliance with the GDPR.

## What role does the softwares you use play?

**Your server hosting may have been carefully selected, but what about the data available in the many software applications used by your staff?**

Today, the use of software is virtually indispensable to business development. Payroll management software, CRM for customer follow-up, marketing platforms for campaign management, task managers, instant messaging software, and so on. All these tools enable optimal management of business activities, as well as smooth and efficient collaboration. However, each of them stores personal and potentially sensitive information about the company's customers, users and collaborators, representing a security risk.

**This means that the softwares they use must be chosen with the utmost care to guarantee compliance.**

This means asking precise questions about how the software collects, processes and stores personal data. It's also important to check whether the supplier offers features that make it easy to manage users' rights, such as the right to be forgotten, data access and data portability.

### How to choose secure, GDPR- and FADP-compliant software.

**1. Give preference to transparent and cooperative suppliers**

Choose suppliers who are transparent about their data protection practices and willing to cooperate to ensure compliance. This can include providing detailed documentation on data security and compliance measures, as well as support in the event of an audit or inspection by data protection authorities.

**2. Ensuring data security**

Compliance doesn't stop at privacy; it also encompasses data security. Make sure that the software you choose offers solid security guarantees, such as encryption of data in transit, regular backups on a second server, and protection against unauthorized access. These days, for example, it's unimaginable to connect to a cloud service that doesn't use HTTPS (hypertext Transfer Protocol Secure) or offer 2FA (two-factor authentication).

**3. Choose software that hosts its data in Europe**

For the same reasons that you should choose to locate your servers in Switzerland or Europe, it's a good idea to choose software that follows this strategy. By hosting their data in the EU, companies can ensure that they comply with EU directives, thereby avoiding potential sanctions which can be particularly severe. They also avoid conflicts of data sovereignty and boost user confidence.

### The little extra: support for the Swiss and European technology sector

Choosing Europe as the location for data hosting offers significant economic advantages. Firstly, it stimulates the local economy by promoting the development of digital infrastructures and data centers, and creating jobs in the technology sector. Secondly, it encourages innovation by providing startups and enterprises with secure, regulated access to crucial data, facilitating the development of new technologies and services. In addition, the existence of a clear regulatory framework and the geographical proximity of data centers can improve the performance and responsiveness of online services.

**Now that you know everything, why not do a little audit of the software used by your company?**

- Are they hosted in Switzerland? In Europe? In the USA?
- Are their data centers ISO 27001 certified?
- Do they have independent audit certificates (e.g. SOC 2 Type II)?
- Do they use HTTPS protocol for Cloud software?

![SOC2 certification](https://wedo-assets.sos-ch-gva-2.exo.io/Soc2_Type_II_1_ec31b36a93.png)

Click [here](https://wedo.com/security) to find out more about WEDO's commitment to safety. 



The hosting of computer data and the software used in day-to-day business activities play a major role in the risks incurred. Careful selection can significantly reduce vulnerabilities and offer solid protection against these increasingly sophisticated threats.

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Data security and protection: how to keep control of your company's data?

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## What is Health Data Hosting (HDS) certification?

HDS certification is a mandatory French standard for companies storing or processing personal health data. Introduced to ensure that sensitive data is securely hosted, protected against unauthorized access, and managed in accordance with legal and regulatory requirements, HDS certification is much more than a simple legal obligation; it represents a guarantee of quality and security in the hosting of healthcare data. Responding to the major challenges of sensitive data protection, regulatory compliance and user confidence, HDS certification is essential in the era of digitization of healthcare services, to guarantee the security and confidentiality of healthcare data.

## Why is HDS certification essential?

### Protecting sensitive data

Health data includes sensitive information about a person's state of health, treatments and medical history. A breach of this data can have serious consequences for the privacy and dignity of individuals. HDS certification ensures that hosting providers implement rigorous security measures to protect this information.

### Regulatory compliance

In France, the legislative framework surrounding the protection of healthcare data is particularly strict. HDS certification, which complies with RGPD (General Data Protection Regulation) standards and French legislation, enables healthcare establishments to meet their legal obligations in terms of data protection.

### Trust of patients and healthcare professionals

Certification offers a guarantee that data is managed professionally and securely, boosting the confidence of patients, who are increasingly concerned about the protection of their personal data. Healthcare professionals can rely on reliable hosting services for the management of medical records.

![Hébergement des données de santé](https://wedo-assets.sos-ch-gva-2.exo.io/HDS_b91b8bce98.png)

## Scope of application for HDS certification

### Field of application 1: Hosting of electronic medical records

A hospital chooses an HDS-certified provider to host its electronic medical records, thus ensuring the protection of patient data against cyber-attacks and data breaches, while guaranteeing fast and secure access to medical information by authorized personnel.

### Field of application 2: Mobile health monitoring application

A start-up develops a mobile application enabling users to track their health, set reminders to take medication, and share their health data with their doctor. By choosing an HDS-certified hosting provider, the start-up guarantees the protection of users' health data, and ensures that its application complies with current regulations.

### Field of application 3: Hosting of data transcribed into the various management software packages used by healthcare establishments

Like any business, healthcare establishments require the help of management software to ensure information and file sharing, collaboration between departments and staff, and administrative management, for example. Such software inevitably contains sensitive data, whether concerning patients or staff. It is therefore imperative that these programs host their data in an HDS-certified data center.

## WEDO: Secure administrative management software for healthcare establishments

WEDO is a secure cloud solution that enables healthcare professionals to collaborate easily. Thanks to its numerous data protection features and HDS-certified datacenter ([Exoscale](https://www.exoscale.com/compliance/hds/)), WEDO enables sensitive information to be processed, stored and communicated securely within its network. Here are just a few examples of how data can be processed using WEDO software:

**Processes and checklists**

WEDO's checklist templates unify internal processes:

- Checklists for welcoming residents
- Checklists for events
- Placement of residents in departments and cantons

**Rotating teams**

WEDO streamlines and centralizes communication between rotating teams:

- Task delegation
- Reading the activity feed to see what happened on the previous shift
- Important notifications during shift rotation
- Review of files

**Medical interviews**

WEDO keeps track of medical discussions and facilitates their retrieval:

- Bilateral interviews with patients
- Interviews with healthcare professionals
- Care meetings
- Any other sensitive meeting

**General administration and human resources**

Simple management for all the facility's professions:

- Unification of processes within the facility
- Comment system for tasks
- Easier transfer of knowledge and processes when changing employees within an administrative or care team.



Do you have questions about data security at your healthcare facility? Please [contact us](https://calendly.com/antoine-wedo/quickdemo-en).

Health data includes sensitive information about a person's state of health, treatments and medical history. HDS certification ensures that hosting providers implement rigorous security measures to protect this information.

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The importance of HDS certification in the healthcare sector

Today, there is more public interest in the activities of the financial industry than ever before. Data protection is essential to prevent cyberattacks that can lead to data breaches, financial losses, and reputational damage. The banking and financial industries must invest in robust data security measures: employee training, access controls, encryption, and regular assessments are essential to any effective strategy.

Last November, the business management software "Winbiz", was the victim of a virulent cyberattack leading to the temporary shutdown of the software. The software host was storing sensitive information.

The software used by organizations represents a significant risk. Today, cloud platforms are considered as irreplaceable allies of administrative professions: they help us manage human resources, track projects, share files and content, build a customer history, etc. However, each more sensitive than the last, this data must be subject to strict and robust measures to prevent cyber threats and to comply with regulatory requirements.

The advent of telecommuting in recent years reinforces the importance of data protection through the software employees use. Thus, the choice of software must be documented for a secure integration. The criteria to be taken into account during the selection are the following:


### Data hosting

#### Data storage location:

Some companies are surprised to learn that their data is stored in a third country. SaaS provider is free to host their data in any country they choose, regardless of where their headquarters are located. Knowing the hosting country is crucial to ensure that the country in question has strong, strict and transparent legal and political stability.

If the data is stored in a trustworthy country, ensuring that the provider does not practice "temporary data transfer" is also relevant. This phenomenon, more frequently used by global IT providers, implies that the data passes through foreign servers before being stored in Switzerland. It is, therefore, essential to verify that this transfer is legal and complies with GDPR standards.

#### Reliability of the hosting provider:

Certifications standardize the information security of web hosts. Among them, the most recognized certification is ISO/IEC 27001.


### Data protection certification

Companies that outsource their critical systems and processes need to ensure that vendors have strict, independent controls over data management. One such independent certification is SOC 2, issued by the American Institute of Certified Public Accountants (AICPA) and used by organizations in the software-as-a-service (SaaS) industry. It assures customers that the organization has designed and implemented adequate controls for security, availability, processing integrity, confidentiality, and privacy. This standard has existed in the United States for many years and has a worldwide equivalent in ISO 270001.

![soc certification.png](https://wedo-assets.sos-ch-gva-2.exo.io/Frame_7soc_certification_3fa9275dcb.png)

Switzerland is considered to be behind the US and the rest of Europe concerning SOC 2 reporting. The first significant moves towards certification were made by large companies subject to strict regulations, such as the financial sector. These companies require their service providers to comply with the SOC 2 standard and provide an annual report to meet internal and external requirements. *1

### Authentication and account access

Software of any kind is a critical source of information for an organization. Thus, access to the tool must be secure, so it is recommended to inquire about the availability of the following features:

- Availability of two-factor authentication
- Availability of SAML authentication, if relevant for the customer
- Possibility of managing rights in a personalized way within the tool, in order to only give access to information to the persons concerned.

### Encryption

If a company uses a web application, it must ensure that the app in question uses an HTTPS connection secured by SSL certificates to prevent espionage on the web and email correspondence. In addition to encryption in transit, data encryption at rest prevents a situation like the one experienced by WinBiz and its customers.

### WEDO: the secure solution for collaboration in the financial sector

Sensitive topics and privacy policies are at the heart of employees' daily tasks in the financial industry. From task management to the content of all kinds of meetings, such as team meetings, bilateral talks, customer/insurer meetings, and board meetings, the traceability of discussions is as crucial as their discretion.

The WEDO SaaS software, developed and hosted in Switzerland, is a collaborative platform designed to address security challenges in sensitive sectors. Thanks to its task manager and its customizable meeting module, the platform makes it possible to share files and centralize the information necessary for team collaboration while giving the possibility to configure the access rights of each user.


::button-secondary[Learn more about security]{link="/security"}


## They trusted WEDO to manage their internal collaboration:
![wedo-customer-board-of-directors.png](https://wedo-assets.sos-ch-gva-2.exo.io/wedo_customer_board_of_directors_d91a634e29.png)

::button-primary[Schedule a live demo]{link="/demo"}



::button-primary[Try WEDO for free]{link="/signup"}

[^2]: Source : [KPMG](https://kpmg.com/ch/de/blogs/home/posts/2021/01/soc-switzerland.html)

Today, there is more public interest in the activities of the financial industry than ever before. Data protection is essential to prevent cyberattacks that can lead to data breaches, financial losses, and reputational damage.

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Collaborate securely in the financial sector

From new features to milestones, relive the year 2022 with us. ✨

A look back at the objectives reached in 2022

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2022 | Our Year in Review

Security is an integral part of our DNA, both in our products and in our internal processes. Whether it's your company data or your users' data, you trust us to protect your most important information. That's why security and privacy have always been top priorities. From the beginning, we've worked closely with experts on application security assessments, security architecture reviews, and network penetration testing.

Today, we are pleased to announce that we have received our SOC 2 Type II report, reaffirming our commitment to security and making all of our security efforts transparent to our users. As the engineer responsible for our SOC 2 technical controls, I'm here to explain in detail what this means for you and how we protect your data.

## What is SOC 2 Type II certification?

The SOC 2 Type II audit is an industry-recognized security certification for software-as-a-service (SaaS) companies. It validates that your data is secure, safe, and controlled with WEDO. The 6-month long audit involved a thorough analysis of our controls, the tests we perform to assess their effectiveness, and the results of those tests.

## Why SOC 2 now?

As remote working has become the norm, employees need to be able to access work data securely from anywhere. For many early-stage startups, it’s tempting to treat security as an afterthought. After all, growth comes first, but we can’t just ignore the seriousness of security. With many recent examples of security breaches, nobody can ignore the cybersecurity threats.

Through this process, we were able to prove our dedication to protecting customer data, ensuring our systems are reliably built, and creating a secure product while scaling.

### What is the content of the report?

In essence, this report confirms that WEDO meets the highest industry standards for information security. It was written by a rigorous independent auditor, and includes detailed explanations of our:

* **Strong authentication controls and limited access to data** \- We request strong authentication on all critical systems, and limit access to customer data to those who need it to do their job.
* **Continuous monitoring of controls and response to incidents** \- We conduct ongoing compliance monitoring to ensure that the key configurations underpinning our controls are in place, and that we are able to respond quickly to any issues that may arise.
* **Employee Safety Awareness** \- We conduct background checks on employees prior to hiring and provide safety training at onboarding and on an ongoing basis.

### Ongoing efforts

SOC 2 compliance is not a one-time thing, it's a commitment. And we must remain flexible as we evolve. As we hire more people in more specialized roles, the SOC 2 process will help us establish checkpoints and ensure that security defines every move we make.

If you are a WEDO customer and would like to learn more, contact us via support or by emailing [security@wedo.swiss](mailto:security@wedo.swiss) to request access to our full SOC 2 Type II report. And if you are considering integrating WEDO into your organization, you can contact the sales department [here](/contact).

For more details on our security and privacy commitments, click [here](/security). And of course, we are always happy to answer questions on this or any other topic at [info@wedo.swiss](mailto:info@wedo.swiss).

Security is an integral part of our DNA, both in our products and in our internal processes. Today, we are pleased to announce that we have received our SOC 2 Type II report, reaffirming our commitment to security and making all of our security efforts transparent to our users.

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WEDO is SOC 2 Type II compliant

## What is two-factor authentication?

Two-factor authentication is a process that adds an extra level of security to an account on a website. Once activated, the two-factor authentication protects your data in two steps: by requesting your password, as usual, and then asking you to enter a unique code. Hence, even if someone who has access to your password tries to log in to your account, he will not be able to enter it without entering this additional code. It also means that each time you connect to a new device, you will need to enter a code.

This security feature is particularly useful for companies that are sensitive to the security of their data. However, this security measure does not necessarily appear to be necessary for all WEDO users, which is why its activation is optional.

## How to enable two-factor authentication?

Go to the Personal **Settings** of your account (1) then select the **Password & Security** tab (2):

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive1_3_88e6187066.png)

Here you will find the option to enable two-factor authentication. In this section you will also find a list of browsers connected to your account. 

To enable double-factor authentication on your WEDO platform, click **Enable Two-Factor Authentication** (3).

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive2_3_3e6eb5a872.png)

You must then enter your current password (4) and click **Next** (5).

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive3_3_afd81e6d73.png)

You will then be asked to use an authenticator application that will generate your security codes. If you do not already have one, we recommend using _Microsoft Authenticator_ which can be downloaded on the _App Store_ or on _Google Play_ (6).

Once the authenticator application is installed on your smartphone, it needs to be configured. If you chose _Microsoft Authenticator,_ add an account by clicking **\+** and then click **Other account.** Then, scan the QR code (7) to generate a one-time use code.

_Note: if your authenticator application does not allow you to scan the QR code, there is an alternative solution: the code consisting of letters and digits is a replica of the QR code which you can copy/paste._ 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive4_3_17097e8d0f.png)

Your account on the authenticator application is now linked to your WEDO account. One-time use codes are automatically generated every 30 seconds. To continue the activation, click **Next** (8).

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive5_3_08e498808c.png)

WEDO will then ask you to enter the 6-digit code generated by your mobile authenticator application to verify that everything has been configured correctly (9). To continue, click **Next** (10).

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive6_3_9f8a611b4d.png)

The last step to finalize the activation consists in defining a recovery solution in case you would lose your access to the authenticator application. We can send a recovery code in a text message to your mobile phone to regain access to your account. Enter your mobile phone number (11) and click **Next** (12).

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive7_3_fa5f15417c.png)

You will receive a 4-digit code on your mobile phone. Enter it in the input (13) and click **Next** (14).

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive8_3_05ecee5fb2.png)

As an additional recovery solution, we suggest you keep the 8 one-time use codes to recover your account when needed. We recommend to copy and paste them in a separate document that you will keep in your personal folders. To continue, click **Next** (15).

If you have not copied and saved your 8 one-time use security codes, you can still click **Previous**.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive9_2_4f18005293.png)

To finalize the activation of the two-factor authentication, click **Activate the two-factor authentication** (16). The activation of the two-factor authentication is completed. From now on, when you will authenticate yourself, you will need to enter a security code provided by your authenticator application.

## Connection once the two-factor authentication is activated

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive10_1_27c62c5e3c.png)

To connect to your WEDO account, enter your e-mail address and your usual password, then click **Connect.**

![](https://wedo-assets.sos-ch-gva-2.exo.io/2018_11_diapositive11_2_a5a6b6d99e.png)

Then, enter your 6-digit code (1) that you need to generate in your authenticator application with the account that you configured with WEDO. If you do not want the two-factor authentication for each connection from this browser, usually linked to the one on your main computer, you can select the option _Do not ask me any more on this browser (2)._ By selecting this option, the two-factor authentication will remain effective if you connect from another browser or from another computer. To access your WEDO account, click **Connect.** 

The new version of WEDO integrates dual factor authentication, an additional solution to protect access to your data!

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Two-factor authentication

Since its inception, WEDO Sàrl has had the firm intention of developing a 100% Swiss tool. The _swiss made_ represents our corporate culture and our vision. In this sense, we are committed to carrying out all our activities in Switzerland. This means that :

* The company was founded in Switzerland (the legal aspects are therefore guaranteed under Swiss law)
* The hosting of the data is carried out entirely in Switzerland (in Zürich and Geneva, by CloudSigma / ISO/IEC 27001 certified).
* The development is carried out in Switzerland (job creation in our region, control of the development process)

We are convinced that here we have all the necessary elements to create a quality, flexible and innovative product.

With this idea in mind, **WEDO** has recently been awarded the **swiss made software** label ([swissmadesoftware.org](https://www.swissmadesoftware.org/home.html)). More than 240 companies have joined the label since its creation in 2007\. The three main conditions for obtaining the label are as follows:

* At least 60% of the production costs must be generated in Switzerland (100% for WEDO).
* The main steps of the manufacturing process must take place in Switzerland (100% for WEDO).
* The company must be registered in the commercial register.

The label **swiss made software** is dedicated to the promotion of the Swiss software sector in Switzerland and abroad. It is associated with values such as: quality, reliability and precision - especially in software development.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_07_swissmadesoftware_logo_ac89fa2e15.png)

We are happy to obtain this label representing our philosophy. The ideas that make up our company and our vision are thus represented by this red logo.

Our company, its development and the hosting of our application are 100% Swiss.

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WEDO receives the swiss made software label

Trello

Asana

Decisions

Monday.com

eSéances

MS Teams

MS Planner

Hypercontext

![Thanks to collaborative task management, employees are aligned with common and individual deadlines and objectives.](https://wedo-assets.sos-ch-gva-2.exo.io/Header_collaborative_task_management_fd3d01717c.svg)


We’ve all seen it—a task gets lost in the shuffle, deadlines slip, or a project stalls because one person didn’t get the memo. In traditional, siloed task management systems, these mishaps are frustratingly common. Tasks are scattered, communication is fragmented, and accountability? 
Let’s just say it’s hit or miss.

Enter collaborative task management, the modern approach that turns disorganized chaos into streamlined productivity. Instead of operating in silos, teams work together on shared platforms with real-time visibility, integrated communication, and clear accountability. The result? Projects move faster, communication flows better, and productivity gets a serious boost.

In this article, we will discuss what makes collaborative task management the secret weapon for productive teams. From understanding its core principles to exploring its impact on productivity, we’ll break down why working together beats working apart, every time.

## What is collaborative task management?
Collaborative task management isn’t just a fancy term for teamwork—it’s a strategic way to ensure tasks are planned, executed, and tracked with input and alignment from the entire team. At its core, it’s about bringing everyone onto the same page so no one’s left wondering, “Who’s supposed to handle this?”

### Key principles of collaborative task management
Some of the key principles of collaborative task management include:

1. **Real-time visibility:** Everyone knows who’s working on what, what the current status is, and what’s coming next. Think of it as a shared dashboard for all your projects.
2. **Shared accountability:** Tasks aren’t just assigned; they’re owned. Team members are empowered to take responsibility for their work while staying connected to the team’s overall goals.
3. **Integrated communication:** Gone are the days of juggling emails, chats, and random notes. Communication happens where the work is, keeping everything organized and easy to follow.

### The role of digital tools in enabling collaboration
In the age of hybrid and remote work, digital tools like [WEDO](https://wedo.com/features) have revolutionized task management. They bring together task assignments, communication, and progress tracking into a single platform, creating a central hub where work actually gets done. Features like real-time updates, file sharing, and [customizable checklists](https://wedo.com/features/checklists) mean no task falls through the cracks, and your team stays aligned—even across time zones.

### Individual vs. collaborative task management
If individual task management is like keeping your own to-do list, collaborative task management is the team equivalent. Instead of working in isolation, team members contribute to a collective workflow, ensuring tasks are interconnected and progress is visible to all.

For example:
**- Individual task management:** “I’ll complete this, and I’ll let you know when it’s done.”
**- Collaborative task management:** “I’m working on this now, and once it’s finished, it’s ready for the next person to pick up. Let’s track it all here for visibility.”

In short, collaborative task management transforms how teams organize their work, creating a smoother, more transparent workflow that leaves less room for confusion and more room for productivity.

## The impact of collaboration on productivity
Collaboration is more than just a “nice to have” for teams—it’s the engine that drives productivity. Without it, work slows down, miscommunications pile up, and accountability gets lost in the shuffle. Collaborative task management changes the game by creating alignment, improving workflows, and giving everyone a stake in the outcome. 

![Visual explanation of the benefits of collaborative task management, such as better communication and smoother procedures.](https://wedo-assets.sos-ch-gva-2.exo.io/blog_collaborative_task_management_the_key_to_productivity_3909c19e53.svg)

Here’s why it matters:
### Clearer communication, fewer missteps
How many times has a project hit a wall because someone didn’t get the memo and didn’t do their part? Scattered emails, outdated task lists, and vague instructions are the culprits. Collaborative task management ties communication directly to tasks, so updates, feedback, and progress all live in one place. No more “Who’s handling this?” moments, and no more missed deadlines because of crossed wires.

### Workflows that actually flow
Bottlenecks are productivity’s worst enemy. When tasks are tracked collaboratively, it’s easy to spot what’s holding things up. Is one person overwhelmed? Does another task need more resources? Collaboration tools make these issues visible and fixable before they derail your progress. The result? A team that moves like clockwork instead of constantly stumbling over roadblocks.

### Ownership that drives results
When everyone can see the big picture, they’re more invested in their piece of the puzzle. Collaborative task management isn’t just about assigning work; it’s about creating ownership. Team members know how their tasks contribute to the overall goal, which makes them more motivated to deliver. After all, accountability isn’t something you enforce; It’s something the team naturally adopts.

### Collaboration in action: Industry examples
Collaboration is a game-changer for productivity across all industries, but how it’s implemented can look different depending on the challenges and priorities of each field. 

Let’s look at some of them:
#### Small and medium enterprises (SMEs)
For [small and medium enterprises](https://wedo.com/industries/sme), juggling multiple projects and tight deadlines is business as usual. Collaborative tools bring order to the chaos by providing shared visibility into deadlines, priorities, and progress. When everyone is on the same page, teams can shift gears quickly, prioritize tasks, address bottlenecks, and deliver results without the usual last-minute scrambles.

#### Banks & insurances
In industries like [banks and insurance](https://wedo.com/industries/banks-insurances), where precision and compliance are non-negotiable, collaboration ensures every detail is accounted for, even when working across teams handling different stages of the process. Whether processing claims or approving loans, collaborative task management tools track every step, assign accountability, and maintain documentation, reducing errors and meeting strict compliance requirements with ease.

#### Municipal administrations
[Local governments](https://wedo.com/industries/municipal-administrations) face a constant flow of responsibilities—from managing budgets to organizing community projects. Collaborative tools streamline workflows across departments, making it easier to coordinate resources, meet deadlines, and deliver services efficiently, even when multiple stakeholders are involved.

#### Healthcare sector
Patient care depends on seamless coordination between specialists, nurses, administrators, and the rest of the healthcare sector. Collaborative tools help [healthcare teams](https://wedo.com/industries/healthcare) organize tasks like patient management, follow-ups, and case updates to ensure nothing is missed. This not only prevents errors but also improves outcomes by keeping the focus on patient care instead of paperwork.

#### Foundations & associations
[Nonprofit organizations and associations](https://wedo.com/industries/foundations-associations) often operate with limited resources but ambitious goals. Collaborative task management tools help align volunteers, board members, and staff by keeping everyone informed and accountable. From tracking donor outreach to managing events, collaboration ensures that no effort goes unnoticed or untracked.

#### Education sector
Collaboration in [education](https://wedo.com/industries/education) extends beyond classrooms. Whether it’s managing school projects, coordinating administrative tasks, or organizing extracurricular activities, task management tools keep educators, administrators, and support staff aligned. Shared visibility into deadlines and priorities ensures that both students and staff benefit from a more organized, productive environment.

## The role of technology in collaborative task management
Technology has fundamentally changed how teams collaborate, making task management faster, more efficient, and more transparent. Instead of relying on fragmented tools or endless back-and-forth messages, teams can now streamline their workflows with centralized platforms that connect everything—tasks, communication, and progress tracking—all in one place.

Cloud-based solutions have been particularly impactful, offering features like real-time updates, shared access to projects, and instant file sharing. These tools allow teams to access the same information, track progress, and collaborate seamlessly, whether they’re working remotely, in-office, or across time zones. Accessibility across devices ensures that no one is left out of the loop, even when schedules don’t align.

Tools like WEDO take this even further. By integrating customizable workflows, project views, and real-time notifications with calendars and meetings, WEDO creates a unified hub for collaboration. From managing recurring tasks to navigating complex projects, WEDO ensures that every step of the process is clear and connected. With features designed for teams of all types, it makes achieving alignment and accountability second nature.

By removing the barriers to communication and task execution, technology has become the backbone of collaborative task management—turning the potential for chaos into a recipe for productivity.

## Key features of collaborative task management tools
The best collaborative task management tools go beyond simple to-do lists—they create a streamlined system where teams can work together effortlessly. 

Here are the features that truly make a difference:

![List of key features to look for in collaborative task management software](https://wedo-assets.sos-ch-gva-2.exo.io/blog_key_features_of_collaborative_task_management_tools_05c913579d.svg)

**- Task assignment and tracking:** Clear ownership of tasks and the ability to set deadlines ensures everyone knows who’s doing what and by when. A good tool provides transparency into deadlines, progress, and priorities, keeping the entire team aligned.
**- Real-time notifications and updates:** When priorities shift or tasks are updated, instant notifications keep everyone in the loop, preventing delays and bottlenecks.
**- Integration with calendars, meetings, and other tools:** Seamless integration means your team’s workflows stay connected. Whether syncing with calendars or embedding tasks into meetings, integration keeps everything running smoothly.
**- Accessibility across devices:** Whether in the office or on the go, cross-device functionality ensures tasks and updates are always within reach, so no one misses a beat.
**- Checklists and standardized processes:** Recurring tasks, like weekly stand-ups or onboarding processes, are easier to manage with built-in checklists. They standardize workflows and ensure consistency across the team.
**- Customizable workflows and views:** Flexible tools that offer Kanban boards, lists, or cards adapt to the way your team works, making organization simple and intuitive.

With good task management software like WEDO, these features work together in an intuitive interface that simplifies task management and enhances collaboration. From tracking projects to managing recurring workflows, WEDO helps teams stay connected, productive, and focused on what matters most.

## Challenges in adopting collaborative task management
Adopting new task management apps can feel like a big shift, and it’s not without its challenges. Even the best tools and systems can stumble if they’re not introduced or implemented thoughtfully. 

Let’s break down what often goes wrong and how to get it right.

### Resistance to change in workplace culture
Change isn’t easy, especially when it involves shifting long-established ways of working. Some team members might be hesitant to adopt a new tool, worried it’ll add complexity instead of simplifying their workflows. This resistance often comes from a fear of the unknown or a lack of understanding about how the system can make their lives easier.

**How to overcome it:**
Make the transition feel less like a mandate and more like a team improvement. Show the value of collaborative task management with examples that address their pain points—less confusion, fewer missed deadlines, and more visibility into progress.

### Misalignment of tools with team workflows
Not every tool fits every team. A mismatch between the way a team works and the capabilities of the tool can lead to frustration and underutilization. For example, a tool that’s too rigid might not adapt to a dynamic team, while one that’s overly complex might overwhelm smaller groups.

**How to overcome it:**
Choose a tool that’s flexible enough to align with your team’s workflows. Prioritize features like customizable workflows, shared project views, and integrations with the tools your team already uses.

### The elephant in the room: Price
Let’s face it: budgets aren’t limitless, and investing in new tools can be a tough sell. Teams want the functionality but hesitate to commit to the price tag, especially if they’re unsure how much value they’ll actually get out of it.

**How to address it:**
Think about what your team is already losing without the right tools. Missed deadlines, duplicated work, stalled projects—those costs add up quickly. A tool like WEDO shouldn’t be just another expense; it’s a solution that saves time, reduces errors, and drives productivity, helping your team get more done with less friction. When framed as an investment in your team’s efficiency and results, the value becomes crystal clear.

### Strategies to overcome these challenges
Adopting collaborative task management shouldn’t be a rocky transition. By focusing on thoughtful implementation and team engagement, you can set the stage for success and ensure your team sees the value from day one.

Start by introducing the tool with a hands-on approach. Provide training sessions that go beyond the basics, showing your team exactly how the platform can solve their specific pain points and make their daily routines easier. It’s not about overwhelming them with features—it’s about connecting the dots between the tool and their everyday tasks.

Instead of diving in headfirst, start small. Launch the tool with a pilot project or a single team to build confidence and gather feedback. A gradual rollout allows you to address any hiccups early, helps you refine workflows, and shows how the tool fits seamlessly into your processes.

Celebrate quick wins along the way. Highlight early successes like improved task completion rates or fewer missed updates. Seeing immediate benefits motivates your team to embrace the tool and reinforces its value.

Finally, listen to your team. Keep the lines of communication open during the rollout and beyond. If something isn’t working or workflows need adjusting, be flexible and responsive. Showing that their feedback matters fosters trust and ensures the tool works for everyone, not just leadership.

## How to measure the success of collaborative task management
Implementing collaborative task management is a step toward better productivity, but how do you know if it’s actually working? Measuring success means looking at the right metrics, analyzing the data, and continuously refining your approach to make the system even more effective.

### Key performance indicators (KPIs) for productivity
Start by defining clear KPIs to evaluate how collaborative task management impacts your team. Some of the most insightful metrics include:
**- Task completion rates:** How often are tasks completed on time? A noticeable improvement here can indicate better alignment and accountability within the team.
**- Team efficiency:** Measure the time it takes to move tasks from start to finish. Are projects moving faster now that collaboration is streamlined?
**- Missed deadlines or bottlenecks:** Track how often tasks stall or deadlines are missed. Collaborative tools should help reduce these issues by increasing transparency.
**- Engagement levels:** Consider feedback from team members. Are they finding the tool useful? Do they feel more connected to their work and their teammates?

### How tools like WEDO provide analytics and insights
The best tools do more than just help teams get work done—they show you exactly how well your team is collaborating. WEDO, for example, offers built-in analytics that track task progress, project timelines, and team activity. With real-time dashboards, you can quickly spot patterns, identify areas for improvement, and celebrate successes.

Need to see which tasks are holding up a project? WEDO’s visual project views and reporting features make it easy to pinpoint bottlenecks. For an even more detailed look at project timelines, WEDO’s upcoming Gantt chart integration (arriving in January) will provide a clear visual overview of tasks, dependencies, and progress.

Want to know how your team is handling recurring tasks or deadlines? WEDO’s insights give you a clear picture, helping you make data-driven decisions and keeping your team aligned.

## Conclusion
Collaborative task management is the foundation of how successful teams operate in today’s work environments. It bridges gaps in communication, eliminates inefficiencies, and creates a system where everyone knows their role, their responsibilities, and how their work contributes to the bigger picture.

The question isn’t whether your team can benefit from collaborative task management—it’s how much longer you’re willing to work without it. With WEDO, you can create a system that drives productivity, boosts morale, and keeps your team aligned every step of the way.

Ready to set your team up for success? [Try WEDO’s free trial](https://wedo.com/signup) today and see how collaboration can transform the way you work.

Discover how collaborative task management improves team productivity with better workflows, real-time visibility, and smarter task management tools.

Improve productivity with collaborative task management

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Why collaborative task management is key to team productivity?

![A manager who struggles to juggle the tasks of his colleagues](https://wedo-assets.sos-ch-gva-2.exo.io/Header_collaborative_task_management_71b848cd18.svg)

Remote work stopped being a trend a long time ago; it’s now the norm for teams across industries. While it offers undeniable flexibility and access to global talent, it also brings unique challenges for task management. Let’s face it: Without the shared space of a physical office, teams often have to deal with coordination issues, accountability lapses, and struggle to stay aligned on goals.

This is where collaborative task management comes in. To keep remote teams organized and on top of their tasks, you have to foster a unified approach to organizing, assigning, and executing work. Effective collaboration tools and strategies are often the ones to help bridge the gaps in communication and alignment, making productivity possible—even when you can’t just walk over to someone’s desk.

In this blog post, we’ll explore how to implement collaborative task management in remote teams, covering practical strategies, essential tools, and actionable steps to overcome common challenges. By the end, you’ll have a clear roadmap to improve your team’s remote productivity with ease.

## Understanding collaborative task management for remote teams
In traditional office settings, spontaneous interactions and physical proximity naturally encourage collaboration. Remote, distributed teams, however, rely heavily on intentional efforts to maintain connection and alignment. 

If your team works remotely, we’re sure you’ve experienced the challenges that come with staying connected and aligned. Misunderstandings due to miscommunication, delays caused by unclear responsibilities, and the occasional feeling of working in a silo are all too common. 
Without the casual check-ins and in-person meetings of an office environment, collaboration doesn’t just happen—it requires careful planning and the right tools.

Collaborative task management is the solution. It’s more than just a way to organize tasks—it’s a system designed to help remote teams bridge gaps in communication, build transparency, and stay productive no matter where they’re located. Let’s explore why collaboration is so essential in remote settings and the key elements that make collaborative task management work.

### Why is collaboration more critical in remote environments?
Collaboration is the glue that holds remote teams together. Without it, teams can quickly fall into disarray, leading to missed deadlines, duplicated work, and disengaged team members. But why is collaboration even more vital in remote settings than in traditional workplaces?

![a diagram demonstrating the key principles of task management for remote teams](https://wedo-assets.sos-ch-gva-2.exo.io/blog_key_principles_of_collaborative_task_management_32c533a1ae.png)

#### Bridging communication gaps
Remote teams often rely on asynchronous communication, which has its benefits but also significant challenges. Important updates can get lost in overflowing inboxes, or a delay in responding to a question might stall progress for hours. Collaborative task management helps by centralizing these interactions—updates, clarifications, and feedback are tied directly to tasks, making it easy for everyone to find the context they need.

Imagine you’re working on a project where a team member needs your input to move forward. Without a clear system, they might email you or message you on a different platform, and if you miss it, they’re stuck. A collaborative task management tool ensures those updates are documented and easy to find, preventing bottlenecks.

#### Enhancing coordination across time zones
When working across time zones, finding overlapping hours for real-time discussions can be a logistical nightmare. How often have you worked with a client or team member where you only had one or two hours of overlap? 
Collaborative task management tools solve this by providing a shared platform where [team members can update tasks](https://wedo.com/features/tasks), review progress, and leave comments asynchronously so work doesn’t come to a standstill.

For instance, your developer in New York might complete a task during their workday and leave notes for a designer in London to pick up where they left off. The designer, seeing those updates when they log in, can seamlessly continue the workflow and stay aligned without the need for constant meetings.

#### Maintaining focus and accountability
Distractions are inevitable in remote work, whether it’s a noisy household, unexpected errands, or just the lure of social media. Without the visibility of an office environment, tasks can easily slip through the cracks. Collaborative task management combats this by assigning clear responsibilities, setting deadlines, and tracking progress in a transparent way.

For example, a marketing team might assign ownership of a campaign to specific individuals using a shared tool. Deadlines and subtasks are visible to everyone, and automatic reminders ensure nothing is forgotten. This structure helps keep the team focused and accountable without the need for constant check-ins.

#### Fostering a sense of team unity
If you've been working remotely for a while, you know that kind of work can sometimes feel isolating, and team members may miss the camaraderie of an office. Collaborative task management can counteract this by fostering interaction and shared decision-making. When tasks are visible, and progress is celebrated collectively, it builds a sense of belonging and shared purpose.

Think about it, a team completing a major project can celebrate milestones together using task management features like shared dashboards or progress trackers. Even simple acknowledgments like a completed task notification can create moments of connection, showing that everyone is contributing to the bigger picture.

By addressing these challenges, good collaborative task management transforms how remote teams work together. It bridges gaps in communication, aligns workflows across time zones, and fosters a sense of shared accountability and unity—key ingredients for success in any remote environment.

### Core elements of collaborative task management tailored to remote work
As you can see by now, collaborative task management isn’t just about tracking tasks; it’s about creating a system that enables remote teams to function cohesively and productively. For remote teams, this means addressing the specific challenges of distance, time zones, and asynchronous workflows. 

Let’s break down the essential elements of collaborative task management tailored for remote work.

#### Shared visibility for all tasks
In remote teams, visibility is everything. When everyone has access to a shared platform that outlines tasks, deadlines, and team goals, it eliminates confusion and fosters alignment. Team members know what’s being worked on, who’s responsible, and how their contributions fit into the bigger picture.

For example, if your marketing team uses a task management tool to track a product launch campaign, every task—social media posts, email drafts, or ad designs—should be visible on a shared dashboard. Team members can see deadlines, track progress, and address potential delays before they snowball.

Additionally, if you use a task management tool that allows tasks to be grouped by phase, like planning, design, testing, and release, everyone will know exactly where the project stands at any time, what's behind schedule, and, most importantly, why.

#### Integrated communication
In remote work, scattered communication across emails, chats, and meetings often leads to lost information. Collaborative task management tools that integrate messaging or comments keep discussions tied directly to tasks, so important updates and clarifications are easy to find.

Rather than starting a long email chain about a client deliverable, a designer, for example, can add a comment to the task in their tool, sharing design updates and asking for feedback. The client manager responds in the same thread, keeping all the information in one place. This reduces the need to switch between platforms or dig through emails for context.

#### Real-time updates and notifications
With remote teams often working asynchronously, you need real-time updates and notifications to keep everyone on the same page. Real-time updates and notifications keep everyone informed about project progress, preventing misalignment and delays.

A team member from a different shift can update a task during their work hours, and colleagues who come after are notified as soon as they log in. This seamless flow ensures progress continues without waiting for the next meeting or email response.

#### Standardized and customizable workflows
No two remote teams are alike, which is why collaborative task management needs to strike a balance between standardization and flexibility. Standardized workflows, templates, and [checklists ensure consistency](https://wedo.com/features/checklists), while customization allows teams to adapt the system to their unique needs and work styles.

For example, in the [healthcare industry](https://wedo.com/industries/healthcare), a remote medical team managing patient referrals can use a standardized workflow for initial assessments, documentation, and follow-ups. 

However, for complex cases requiring multidisciplinary input, the workflow can be customized to include additional steps, such as virtual consultations with specialists or approval from a senior physician. This ensures that routine tasks are handled efficiently while accommodating the flexibility needed for unique cases.

By combining standardization with flexibility, workflows can remain consistent and scalable while adapting to the specific demands of remote teams across various industries.

#### Accountability through clear ownership
Accountability is a cornerstone of effective task management, especially in remote teams. Collaborative tools should allow for clear task ownership, with assigned roles and deadlines visible to all team members. This eliminates ambiguity and ensures everyone knows their responsibilities.

For instance, a sales team assigns leads to individual representatives in their task management tool. Each rep is accountable for following up, and the tool tracks progress so managers can see which leads have been contacted.

#### Accessible and user-friendly tools
The best collaborative task management tools are intuitive and easy to use. Remote teams don’t have the luxury of walking over to IT for help, so the tools they rely on must be straightforward enough for everyone to adopt quickly.

#### Reporting and analytics
Finally, remote teams benefit from tools that provide insights into task progress and team performance. Reporting and analytics features help leaders identify bottlenecks, assess workload distribution, and make data-driven decisions to improve workflows.

By focusing on these core elements, collaborative task management becomes more than just a tool—it becomes the foundation for how remote teams work, connect, and succeed together. Whether you’re managing a small team or a global workforce, these principles help overcome the inherent challenges of remote work and create a seamless, productive environment.

## Steps to implement collaborative task management in remote teams
Making collaborative task management work for your remote team isn’t about adding more complexity. It’s about creating clarity, alignment, and accountability in how tasks are handled. 

Here’s a step-by-step guide to help you implement it effectively.

![a diagram showing the steps involved in adopting task management software ](https://wedo-assets.sos-ch-gva-2.exo.io/blog_steps_to_implement_collaborative_task_management_2798fe2ab5.png)

### 1. Identify your team’s needs and goals
Every remote team has unique challenges, so the first step is understanding what your team really needs. This means looking at how your team currently works and pinpointing where things fall through the cracks.

Are communication gaps causing delays? Are tasks frequently stalled because responsibilities aren’t clear? Once you’ve identified these pain points, align your task management strategy with your team’s objectives. Whether it’s meeting tighter deadlines, improving project visibility, or simplifying workflows, knowing your goals will guide every decision.

### 2. Choose the best task management tool
Your tool is the foundation of your collaborative task management system, so it needs to fit your team’s needs. Look for features like task assignments, progress tracking, integrated communication, and real-time updates to ensure everything stays on track.

Ease of use is just as important—your team won’t adopt a task management software that feels clunky or overly complicated. You’ll also want something that scales with your team as your projects and priorities grow.

Tools like WEDO combine simplicity with powerful features like shared dashboards, seamless integrations, and automated reminders. Designed to reduce friction in collaboration, WEDO ensures your team can focus on what matters most: Getting work done.

### 3. Establish clear processes and protocols
The best tool in the world won’t help if your team doesn’t know how to use it. Set clear guidelines for how tasks should be assigned, tracked, and updated. Everyone should know:

- How tasks are assigned and who’s responsible for each.
- The process for setting deadlines and updating progress.
- Where and how to communicate about specific tasks.

Establishing these protocols creates consistency, so everyone works in the same way—even across different time zones or roles.

### 4. Integrate collaborative tools with daily operations and workflows
For collaborative task management to work, it can’t feel like an “extra step.” It needs to become part of your team’s everyday workflow.

- Use the tool to structure your team meetings: Start by reviewing tasks, tracking progress, and identifying blockers.
- Incorporate it into team communications: Encourage updates, feedback, and task discussions to happen directly within the platform.
- Reinforce the habit: Make updating and reviewing the tool a routine part of your team’s operations.


### 5. Encourage transparency and accountability in remote collaboration
Remote work relies on trust, and trust comes from visibility. A collaborative task management system ensures everyone knows who’s doing what, when it’s due, and how it’s progressing.

**- Make tasks visible:** Share progress with the whole team to keep everyone aligned.
**- Automate accountability:** Use task tracking and notifications to ensure nothing falls through the cracks.
**- Foster a culture of ownership:** Encourage team members to take responsibility for their tasks and update them regularly.


### 6. Provide training and support to your remote team
No system is successful without the buy-in and confidence of your team. Make sure everyone knows how to use the tool effectively from the start. Provide training sessions, quick-reference guides, and space for questions during the onboarding phase.

As your team uses the tool, be ready to troubleshoot any issues and adapt workflows as needed. Keep encouraging team feedback to fine-tune the system for maximum efficiency.

## Avoiding common mistakes in remote task management
Implementing collaborative task management can transform how your team works, but it’s easy to fall into traps that derail the process. 

Let’s look at three common mistakes and how to avoid them.

### 1. Overcomplicating workflows with unnecessary steps
One of the biggest pitfalls in task management is creating workflows and checklists that are overly complex. While it’s important to have a structure in place, adding too many steps, approvals, or check-ins can bog your team down and lead to frustration.

**How to avoid it:**
- Focus on simplicity. Build workflows that include only the steps essential to completing tasks effectively.
- Regularly review processes. Ask your team what feels unnecessary or redundant, and streamline accordingly.
- Use automation sparingly. Automate repetitive actions, but don’t overdo it—too many notifications or auto-generated tasks can become a distraction.

### 2. Neglecting team engagement and input during implementation
No system will work if your team doesn’t feel involved in the process. A common mistake is implementing a task management tool or workflow without consulting the people who will be using it daily. This can lead to resistance, low adoption rates, and an eventual return to chaotic, unstructured workflows.

**How to avoid it:**
- Involve your team early. When selecting a tool or designing workflows, ask for their input and feedback to ensure the system meets their needs.
- Communicate the “why.” Explain how the new system will benefit both individual team members and the group as a whole.
- Create space for feedback. After implementation, regularly check in with your team to identify pain points and make adjustments.

3. Not leveraging the full capabilities of the tool
Many teams adopt a task management tool but only use it for basic functions like assigning tasks or tracking deadlines. This approach wastes the potential of advanced features that can make a huge difference in efficiency and collaboration.

**How to avoid it:**
- Explore the tool in depth. Take the time to learn about all its features, including integrations, reporting, and notifications.
- Provide training. Make sure your team knows how to use the tool effectively and feels comfortable exploring advanced functions.
- Revisit usage periodically. Review how your team is using the tool and identify any underutilized features that could improve workflows.

By avoiding these common mistakes, you’ll ensure your remote task management system is simple, user-friendly, and optimized to meet your team’s needs. The goal is to create a system that empowers your team, not one that adds unnecessary complexity or frustration.

## Conclusion
Remote teams thrive on structure, transparency, and collaboration—all of which start with effective task management. By implementing the strategies and tools outlined here, you’ll not only improve how your team organizes and executes tasks but also build stronger alignment and trust across your remote workforce.
The right task management platform is the backbone of this transformation. WEDO is designed to address the unique challenges of remote teams, offering features that simplify workflows, enhance communication, and keep everyone on the same page. From real-time updates to customizable workflows, WEDO empowers your team to collaborate effortlessly—no matter where they’re working.

Don’t let distance slow your team down. [Try WEDO’s free trial](https://wedo.com/signup) today and see how streamlined collaboration can help your team achieve more, together.

Learn how to implement collaborative task management in remote teams with practical strategies, tools, and tips to improve productivity and alignment.

3 employees talking about their respective tasks in a joint project

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How to implement collaborative task management in remote teams

In the fast-paced world of administrative management, executive assistants play a crucial role. The Swiss army knives of any organization juggle many tasks and deadlines while supervising those of others. Faced with these challenges, they often find themselves overwhelmed by routine, repetitive responsibilities. We immersed ourselves in the daily lives of 6 executive assistants who use the WEDO platform to understand the workings of their organization, the challenges they face, and the tools they have put in place to facilitate their management.

According to our study, the most time-consuming tasks for executive assistants revolve mainly around administrative functions. These activities, while necessary, tend to monopolize a significant proportion of their working time, preventing them from concentrating fully on more crucial aspects of their role, such as operational and strategic development.

Among the most time-consuming tasks in their job descriptions, the executive assistants surveyed identify the following:

**1. Meeting preparation:** preparing agendas and presentation documents, taking and sharing minutes, following up on decisions and tasks delegated at meetings,

**2. Diary management and meeting organization:** planning and coordination of appointments, team meetings, and conferences, taking care to avoid scheduling conflicts,
**3. Document preparation and management:** drafting, proofreading, and organizing important documents such as reports, presentations, correspondence and contracts,

**4. Project coordination:** managing and following up on specific projects, liaising between different departments, and meeting deadlines.

Internal and external communications, administrative support, and human resources management closely follow those.

## How to lighten the administrative load for an executive assistant?

When asked what tools were used to monitor collaboration before WEDO was integrated, the most common programs were Outlook, Word (for taking minutes), and Excel. However, these tools had significant limitations. Respondents reported difficulties related to the cross-functionality of information between different team members. For example, these tools were not conducive to **active, real-time collaboration when taking PVs**, making this task often cumbersome and time-consuming, and necessitating numerous round-trips. The systematic use of e-mail to distribute these documents wasted considerable time without guaranteeing effective communication.

Furthermore, the limited nature of these tools prevented efficient tracking of tasks and projects. Users faced significant challenges maintaining a clear, up-to-date overview of projects. In short, although these tools are widespread and familiar, their use in team collaboration and project management needs to be improved.

This situation underlines the importance of cross-functional tools and solutions to lighten the administrative workload. With the implementation of WEDO, the executive assistants surveyed were able to optimize their administrative processes.

### 1. Meeting preparation and management

![computerized agenda for real-time note-taking](https://wedo-assets.sos-ch-gva-2.exo.io/reunion_ENEN_aad2ef7f0e.png)

One of the most time-consuming aspects of the job is the preparation of meetings. With WEDO, executive assistants benefit from automated management and considerable time savings in preparation and follow-up. The platform enables uniform management of minutes, clear distribution of post-meeting tasks, and automatic tracking of topics from one session to the next. Users report an average time saving of 55% for these tasks.

![save time spent on meetings](https://wedo-assets.sos-ch-gva-2.exo.io/55_ENEN_83c8604c19.png)

WEDO's meeting module lets you integrate blocks of paragraphs, tasks, file attachments, personal notes, votes and signatures, among others.

![testimonial Regula Oberdorfer](https://wedo-assets.sos-ch-gva-2.exo.io/Regula_Oberdorfer_ENEN_1a54d3c30f.png)

### 2. Project management and task tracking

![efficient task management](https://wedo-assets.sos-ch-gva-2.exo.io/tasks_ENEN_be99588a59.png)

Project management and tracking represent another major challenge. WEDO simplifies this task by offering clear delegation possibilities, the creation of checklist templates to standardize processes, and real-time task tracking. This leads to better prioritization and more efficient day-to-day management.

![testimonials Aline Volery and Nicole Thalmann](https://wedo-assets.sos-ch-gva-2.exo.io/testimonials_Aline_et_Nicole_ENEN_11a8dc6cff.png)

### Use case: facilitating HR processes and the transmission of specifications

When executive assistants are involved in HR processes, the integration of WEDO proves to be a major asset. The platform makes it possible to standardize on-boarding and off-boarding procedures by means of specific checklists. These checklists, drawn up for each stage of the process, automatically assign the relevant tasks to the team members concerned. This method ensures structured, efficient management of personnel transitions, eliminating the operational uncertainties often associated with the question "What steps should I take?".

By simplifying these processes, WEDO not only eases the workload for HR managers, but also contributes to a clear, documented handover of tasks and knowledge from one employee to the next.

![simplified hr processes](https://wedo-assets.sos-ch-gva-2.exo.io/Modeles_checklists_ENEN_fdf58af70f.png)

One of the decisive advantages of WEDO, highlighted by our management assistants, is the ease with which recruitment interviews can be documented in real time. Each exchange can be recorded directly in a standardized (and customized if required) agenda, enabling these interactions to be saved methodically and instantaneously.

### 4. Transmission of information

WEDO lets you link documents to tasks or meetings, ensuring that all the necessary information is in the right place. Global search makes it easy to retrieve documents, and to find a specific file based on a keyword found in the PDF file.

In terms of communication, WEDO users particularly appreciate the immediate visibility of entries and the ability to restrict access to certain information.

![Alexandra Locher](https://wedo-assets.sos-ch-gva-2.exo.io/Alexandra_locher_ENEN_e53527e95c.png)

**We asked our users to rate the platform on a scale of 1 to 10, to qualify the positive impact WEDO has on their daily tasks.**

![Best collaborative software for executive assistant productivity and organizations](https://wedo-assets.sos-ch-gva-2.exo.io/preparation_reunion_note_ENEN_1_d92c7629a1.png)

![Alicia Aubert](https://wedo-assets.sos-ch-gva-2.exo.io/Alicia_Aubert_ENEN_5d3644b8f7.png)

Executive assistants can greatly ease their workload by equipping themselves with a collaborative platform. Do you have any questions or doubts about WEDO's compatibility with your needs? We'll be happy to give you a short 30-minute demonstration.

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In the fast-paced world of administrative management, executive assistants play a crucial role. The Swiss army knives of any organization juggle many tasks and deadlines while supervising those of others

an executive assistant overwhelmed by work and demands

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Making daily life easier for executive assistants

Held once a month, quarter, or half-year, as required, these privileged meetings provide a confidential and open communication space, encouraging in-depth discussion of individual and collective objectives. They create a valuable opportunity to discuss each employee's specific challenges and needs, fostering better mutual understanding. Moreover, these meetings provide a framework for recognizing individual achievements and contributions, reinforcing a sense of accomplishment and belonging to the team. Thanks to these personalized exchanges, bilateral meetings contribute to more effective personnel management, more focused professional growth, and solid, fulfilling working relationships.

## Key topics for a bilateral meeting

During a bilateral meeting between a team leader and an employee, several key topics must be addressed to ensure effective communication and optimal management. Here are some of these topics:

### 1. Ongoing assessment
Discuss objectives for the current period and assess progress and results achieved. Identify successes and areas requiring further attention.

### 2. Professional Development
Explore opportunities for employee development, training, and professional growth. Identify skills to be strengthened and possible progression paths.

### 3. Feedback
Exchange constructive feedback on work performed, highlighting strengths and addressing areas for improvement. Encourage open dialogue to stimulate continuous learning.

### 4. Needs and Challenges
Allow employees to express their needs regarding resources, assistance, or support to accomplish their tasks. Discuss possible obstacles and find solutions together.

### 5. Work-Life Balance
Address workload-related issues, stress levels, and work-life balance. Identify measures to support employee well-being.

### 6. Projects and Initiatives
Discuss future projects, new initiatives, and potential employee contributions. Encourage active participation and creativity.

### 7. Management feedback
Offer employees the opportunity to share their feelings about management, work methods, and team communication. Foster an environment of trust and continuous improvement.

### 8. Focus on Vision
Ensure that the employee understands and adheres to the team or company's overall vision, values, and goals.

### 9. Resources and Support
Identify the resources required for the associate's success and ensure that he/she has the proper support to carry out his/her tasks.

### 10. Long-Term Planning
Examine longer-term perspectives and discuss the employee's career aspirations and how these align with team or organizational goals.

_"Enabling discussions in bilateral meetings, in a more intimate way and with a long-term vision, brings a notable benefit to the employee's career in the company. It makes them feel valued, heard and recognized above all. Setting clear, long-term objectives is a real motivator for them."_

**Marie Rudaz-Jaeggi**, *[AmbitionSuccess.ch](http://ambitionsuccess.ch/)* - MORGES

Team leaders and employees can establish fruitful collaboration, foster professional development, and maintain a positive working climate by addressing these topics regularly and in-depth at bilateral meetings.

## Use WEDO to keep track of your bilateral meetings!

![1_1 ENFR.png](https://wedo-assets.sos-ch-gva-2.exo.io/1_1_ENFR_78b8a89537.png)

With WEDO, you can prepare your agenda jointly with your manager or colleague. In this way, each participant can prepare the questions or topics to be addressed.

Generally speaking, the agenda items for a bilateral meeting are recurrent. WEDO enables you to set the topics so that they recur from one time to the next to ensure that discussions are followed up and that objectives evolve.

Once completed, the minutes are locked and remain available to both participants for consultation.

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During a bilateral meeting between a team leader and an employee, several key topics must be addressed to ensure effective communication and optimal management.

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