This article explains how to use WEDO to forward tasks that arrive through incoming calls at the reception desk. Distributing tasks from reception via WEDO has the following advantages:

* Written record of the different requests
* Delegation to the right people
* Process without any handwritten notes or post-it notes
* Comments in case of questions

## Enter a phone request as a task

You can enter a customer’s request as a task that will appear in your list of tasks to perform: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive1_e1541092196550_6875e4d0cd.png)

## Delegate the task to the right person

According to the task, you can assign it directly to the right person: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive2_e1541092217194_796f9a8c67.png)

## Comments in case of questions

If your colleague has a question, he can simply write it in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive3_e1541092292413_3a77c88414.png)

You will be notified, and you will be able to answer directly:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive4_e1541092246284_fc475b2fdc.png)

## Traceability of discussions concerning a task

All questions and answers linked to a task leave a written record in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive5_e1541092267716_5a9cfaf9da.png)

Validated tasks are automatically archived to keep historical records.

## Conclusion

Thanks to WEDO, the person who picks up the phone at the reception desk can send the information to the right people, in a quick and simple manner. All this without having to move or write post-it notes. Communication between employees is also improved with the possibility of commenting on tasks. 

Delegate requests that arrive by phone without having to use post-it notes and without wasting time. 

2015-10-wedo-to-manage-reception-desk-phone-calls

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WEDO to manage reception desk phone calls

Trello

Asana

Decisions

Monday.com

eSéances

MS Teams

MS Planner

Hypercontext

Remote work stopped being a trend a long time ago; it’s now the norm for teams across industries. While it offers undeniable flexibility and access to global talent, it also brings unique challenges for task management. Let’s face it: Without the shared space of a physical office, teams often have to deal with coordination issues, accountability lapses, and struggle to stay aligned on goals.

This is where collaborative task management comes in. To keep remote teams organized and on top of their tasks, you have to foster a unified approach to organizing, assigning, and executing work. Effective collaboration tools and strategies are often the ones to help bridge the gaps in communication and alignment, making productivity possible—even when you can’t just walk over to someone’s desk.

In this blog post, we’ll explore how to implement collaborative task management in remote teams, covering practical strategies, essential tools, and actionable steps to overcome common challenges. By the end, you’ll have a clear roadmap to improve your team’s remote productivity with ease.

## Understanding collaborative task management for remote teams
In traditional office settings, spontaneous interactions and physical proximity naturally encourage collaboration. Remote, distributed teams, however, rely heavily on intentional efforts to maintain connection and alignment. 

If your team works remotely, we’re sure you’ve experienced the challenges that come with staying connected and aligned. Misunderstandings due to miscommunication, delays caused by unclear responsibilities, and the occasional feeling of working in a silo are all too common. 
Without the casual check-ins and in-person meetings of an office environment, collaboration doesn’t just happen—it requires careful planning and the right tools.

Collaborative task management is the solution. It’s more than just a way to organize tasks—it’s a system designed to help remote teams bridge gaps in communication, build transparency, and stay productive no matter where they’re located. Let’s explore why collaboration is so essential in remote settings and the key elements that make collaborative task management work.

### Why is collaboration more critical in remote environments?
Collaboration is the glue that holds remote teams together. Without it, teams can quickly fall into disarray, leading to missed deadlines, duplicated work, and disengaged team members. But why is collaboration even more vital in remote settings than in traditional workplaces?

![a diagram demonstrating the key principles of task management for remote teams](https://wedo-assets.sos-ch-gva-2.exo.io/blog_key_principles_of_collaborative_task_management_32c533a1ae.png)

#### Bridging communication gaps
Remote teams often rely on asynchronous communication, which has its benefits but also significant challenges. Important updates can get lost in overflowing inboxes, or a delay in responding to a question might stall progress for hours. Collaborative task management helps by centralizing these interactions—updates, clarifications, and feedback are tied directly to tasks, making it easy for everyone to find the context they need.

Imagine you’re working on a project where a team member needs your input to move forward. Without a clear system, they might email you or message you on a different platform, and if you miss it, they’re stuck. A collaborative task management tool ensures those updates are documented and easy to find, preventing bottlenecks.

#### Enhancing coordination across time zones
When working across time zones, finding overlapping hours for real-time discussions can be a logistical nightmare. How often have you worked with a client or team member where you only had one or two hours of overlap? 
Collaborative task management tools solve this by providing a shared platform where [team members can update tasks](https://wedo.com/features/tasks), review progress, and leave comments asynchronously so work doesn’t come to a standstill.

For instance, your developer in New York might complete a task during their workday and leave notes for a designer in London to pick up where they left off. The designer, seeing those updates when they log in, can seamlessly continue the workflow and stay aligned without the need for constant meetings.

#### Maintaining focus and accountability
Distractions are inevitable in remote work, whether it’s a noisy household, unexpected errands, or just the lure of social media. Without the visibility of an office environment, tasks can easily slip through the cracks. Collaborative task management combats this by assigning clear responsibilities, setting deadlines, and tracking progress in a transparent way.

For example, a marketing team might assign ownership of a campaign to specific individuals using a shared tool. Deadlines and subtasks are visible to everyone, and automatic reminders ensure nothing is forgotten. This structure helps keep the team focused and accountable without the need for constant check-ins.

#### Fostering a sense of team unity
If you've been working remotely for a while, you know that kind of work can sometimes feel isolating, and team members may miss the camaraderie of an office. Collaborative task management can counteract this by fostering interaction and shared decision-making. When tasks are visible, and progress is celebrated collectively, it builds a sense of belonging and shared purpose.

Think about it, a team completing a major project can celebrate milestones together using task management features like shared dashboards or progress trackers. Even simple acknowledgments like a completed task notification can create moments of connection, showing that everyone is contributing to the bigger picture.

By addressing these challenges, good collaborative task management transforms how remote teams work together. It bridges gaps in communication, aligns workflows across time zones, and fosters a sense of shared accountability and unity—key ingredients for success in any remote environment.

### Core elements of collaborative task management tailored to remote work
As you can see by now, collaborative task management isn’t just about tracking tasks; it’s about creating a system that enables remote teams to function cohesively and productively. For remote teams, this means addressing the specific challenges of distance, time zones, and asynchronous workflows. 

Let’s break down the essential elements of collaborative task management tailored for remote work.

#### Shared visibility for all tasks
In remote teams, visibility is everything. When everyone has access to a shared platform that outlines tasks, deadlines, and team goals, it eliminates confusion and fosters alignment. Team members know what’s being worked on, who’s responsible, and how their contributions fit into the bigger picture.

For example, if your marketing team uses a task management tool to track a product launch campaign, every task—social media posts, email drafts, or ad designs—should be visible on a shared dashboard. Team members can see deadlines, track progress, and address potential delays before they snowball.

Additionally, if you use a task management tool that allows tasks to be grouped by phase, like planning, design, testing, and release, everyone will know exactly where the project stands at any time, what's behind schedule, and, most importantly, why.

#### Integrated communication
In remote work, scattered communication across emails, chats, and meetings often leads to lost information. Collaborative task management tools that integrate messaging or comments keep discussions tied directly to tasks, so important updates and clarifications are easy to find.

Rather than starting a long email chain about a client deliverable, a designer, for example, can add a comment to the task in their tool, sharing design updates and asking for feedback. The client manager responds in the same thread, keeping all the information in one place. This reduces the need to switch between platforms or dig through emails for context.

#### Real-time updates and notifications
With remote teams often working asynchronously, you need real-time updates and notifications to keep everyone on the same page. Real-time updates and notifications keep everyone informed about project progress, preventing misalignment and delays.

A team member from a different shift can update a task during their work hours, and colleagues who come after are notified as soon as they log in. This seamless flow ensures progress continues without waiting for the next meeting or email response.

#### Standardized and customizable workflows
No two remote teams are alike, which is why collaborative task management needs to strike a balance between standardization and flexibility. Standardized workflows, templates, and [checklists ensure consistency](https://wedo.com/features/checklists), while customization allows teams to adapt the system to their unique needs and work styles.

For example, in the [healthcare industry](https://wedo.com/industries/healthcare), a remote medical team managing patient referrals can use a standardized workflow for initial assessments, documentation, and follow-ups. 

However, for complex cases requiring multidisciplinary input, the workflow can be customized to include additional steps, such as virtual consultations with specialists or approval from a senior physician. This ensures that routine tasks are handled efficiently while accommodating the flexibility needed for unique cases.

By combining standardization with flexibility, workflows can remain consistent and scalable while adapting to the specific demands of remote teams across various industries.

#### Accountability through clear ownership
Accountability is a cornerstone of effective task management, especially in remote teams. Collaborative tools should allow for clear task ownership, with assigned roles and deadlines visible to all team members. This eliminates ambiguity and ensures everyone knows their responsibilities.

For instance, a sales team assigns leads to individual representatives in their task management tool. Each rep is accountable for following up, and the tool tracks progress so managers can see which leads have been contacted.

#### Accessible and user-friendly tools
The best collaborative task management tools are intuitive and easy to use. Remote teams don’t have the luxury of walking over to IT for help, so the tools they rely on must be straightforward enough for everyone to adopt quickly.

#### Reporting and analytics
Finally, remote teams benefit from tools that provide insights into task progress and team performance. Reporting and analytics features help leaders identify bottlenecks, assess workload distribution, and make data-driven decisions to improve workflows.

By focusing on these core elements, collaborative task management becomes more than just a tool—it becomes the foundation for how remote teams work, connect, and succeed together. Whether you’re managing a small team or a global workforce, these principles help overcome the inherent challenges of remote work and create a seamless, productive environment.

## Steps to implement collaborative task management in remote teams
Making collaborative task management work for your remote team isn’t about adding more complexity. It’s about creating clarity, alignment, and accountability in how tasks are handled. 

Here’s a step-by-step guide to help you implement it effectively.

![a diagram showing the steps involved in adopting task management software ](https://wedo-assets.sos-ch-gva-2.exo.io/blog_steps_to_implement_collaborative_task_management_2798fe2ab5.png)

### 1. Identify your team’s needs and goals
Every remote team has unique challenges, so the first step is understanding what your team really needs. This means looking at how your team currently works and pinpointing where things fall through the cracks.

Are communication gaps causing delays? Are tasks frequently stalled because responsibilities aren’t clear? Once you’ve identified these pain points, align your task management strategy with your team’s objectives. Whether it’s meeting tighter deadlines, improving project visibility, or simplifying workflows, knowing your goals will guide every decision.

### 2. Choose the best task management tool
Your tool is the foundation of your collaborative task management system, so it needs to fit your team’s needs. Look for features like task assignments, progress tracking, integrated communication, and real-time updates to ensure everything stays on track.

Ease of use is just as important—your team won’t adopt a task management software that feels clunky or overly complicated. You’ll also want something that scales with your team as your projects and priorities grow.

Tools like WEDO combine simplicity with powerful features like shared dashboards, seamless integrations, and automated reminders. Designed to reduce friction in collaboration, WEDO ensures your team can focus on what matters most: Getting work done.

### 3. Establish clear processes and protocols
The best tool in the world won’t help if your team doesn’t know how to use it. Set clear guidelines for how tasks should be assigned, tracked, and updated. Everyone should know:

- How tasks are assigned and who’s responsible for each.
- The process for setting deadlines and updating progress.
- Where and how to communicate about specific tasks.

Establishing these protocols creates consistency, so everyone works in the same way—even across different time zones or roles.

### 4. Integrate collaborative tools with daily operations and workflows
For collaborative task management to work, it can’t feel like an “extra step.” It needs to become part of your team’s everyday workflow.

- Use the tool to structure your team meetings: Start by reviewing tasks, tracking progress, and identifying blockers.
- Incorporate it into team communications: Encourage updates, feedback, and task discussions to happen directly within the platform.
- Reinforce the habit: Make updating and reviewing the tool a routine part of your team’s operations.


### 5. Encourage transparency and accountability in remote collaboration
Remote work relies on trust, and trust comes from visibility. A collaborative task management system ensures everyone knows who’s doing what, when it’s due, and how it’s progressing.

**- Make tasks visible:** Share progress with the whole team to keep everyone aligned.
**- Automate accountability:** Use task tracking and notifications to ensure nothing falls through the cracks.
**- Foster a culture of ownership:** Encourage team members to take responsibility for their tasks and update them regularly.


### 6. Provide training and support to your remote team
No system is successful without the buy-in and confidence of your team. Make sure everyone knows how to use the tool effectively from the start. Provide training sessions, quick-reference guides, and space for questions during the onboarding phase.

As your team uses the tool, be ready to troubleshoot any issues and adapt workflows as needed. Keep encouraging team feedback to fine-tune the system for maximum efficiency.

## Avoiding common mistakes in remote task management
Implementing collaborative task management can transform how your team works, but it’s easy to fall into traps that derail the process. 

Let’s look at three common mistakes and how to avoid them.

### 1. Overcomplicating workflows with unnecessary steps
One of the biggest pitfalls in task management is creating workflows and checklists that are overly complex. While it’s important to have a structure in place, adding too many steps, approvals, or check-ins can bog your team down and lead to frustration.

**How to avoid it:**
- Focus on simplicity. Build workflows that include only the steps essential to completing tasks effectively.
- Regularly review processes. Ask your team what feels unnecessary or redundant, and streamline accordingly.
- Use automation sparingly. Automate repetitive actions, but don’t overdo it—too many notifications or auto-generated tasks can become a distraction.

### 2. Neglecting team engagement and input during implementation
No system will work if your team doesn’t feel involved in the process. A common mistake is implementing a task management tool or workflow without consulting the people who will be using it daily. This can lead to resistance, low adoption rates, and an eventual return to chaotic, unstructured workflows.

**How to avoid it:**
- Involve your team early. When selecting a tool or designing workflows, ask for their input and feedback to ensure the system meets their needs.
- Communicate the “why.” Explain how the new system will benefit both individual team members and the group as a whole.
- Create space for feedback. After implementation, regularly check in with your team to identify pain points and make adjustments.

3. Not leveraging the full capabilities of the tool
Many teams adopt a task management tool but only use it for basic functions like assigning tasks or tracking deadlines. This approach wastes the potential of advanced features that can make a huge difference in efficiency and collaboration.

**How to avoid it:**
- Explore the tool in depth. Take the time to learn about all its features, including integrations, reporting, and notifications.
- Provide training. Make sure your team knows how to use the tool effectively and feels comfortable exploring advanced functions.
- Revisit usage periodically. Review how your team is using the tool and identify any underutilized features that could improve workflows.

By avoiding these common mistakes, you’ll ensure your remote task management system is simple, user-friendly, and optimized to meet your team’s needs. The goal is to create a system that empowers your team, not one that adds unnecessary complexity or frustration.

## Conclusion
Remote teams thrive on structure, transparency, and collaboration—all of which start with effective task management. By implementing the strategies and tools outlined here, you’ll not only improve how your team organizes and executes tasks but also build stronger alignment and trust across your remote workforce.
The right task management platform is the backbone of this transformation. WEDO is designed to address the unique challenges of remote teams, offering features that simplify workflows, enhance communication, and keep everyone on the same page. From real-time updates to customizable workflows, WEDO empowers your team to collaborate effortlessly—no matter where they’re working.

Don’t let distance slow your team down. [Try WEDO’s free trial](https://wedo.com/signup) today and see how streamlined collaboration can help your team achieve more, together.

Learn how to implement collaborative task management in remote teams with practical strategies, tools, and tips to improve productivity and alignment.

3 employees talking about their respective tasks in a joint project

How to implement collaborative task management in remote teams.svg

How to implement collaborative task management in remote teams

At a time when the pyramidal management system inspired by Taylor and Ford is perceived as rigid and culturally obsolete, new forms of work organization are gradually emerging.¹ Self-management models are an important part of these new organizational structures.

Self-management models are an important part of these new organizational structures. To understand why organizations are adopting these self-management models, we need to understand what managers want most from their organizations: reliability and adaptability. All organizations want to achieve, to some extent, both reliability and adaptability. But one usually overshadows the other. Indeed, too much reliability creates rigidity and can make companies insensitive to changing markets. Conversely, if companies place too much emphasis on adaptability, they risk becoming dispersed and losing sight of their raison d'être. In an attempt to reconcile reliability and adaptability, holacracy, the best-known and most widely practiced model of self-management, helps to achieve this balance.²

## But what is holacracy?

According to Bernard Marie Chiquet, founder of IGI Partners (the company that imports holacracy to Europe from the USA), holacracy is a practice that promotes responsibility and cooperation in the service of the company's raison d'être. In this practice, there is no longer a manager as such, but everyone is invited to manage themselves, and is expected to demonstrate leadership. This is not to say that there is no structure. Holacracy refers to a “holarchic structure”. Here's a diagram illustrating how this structure works:

![Graphic depicting the circle structure and roles in Holacracy, showing how autonomous teams and interconnected roles operate without traditional hierarchy.](https://wedo-assets.sos-ch-gva-2.exo.io/Holacratiezero_waste_1_a93adb54f3.jpg)

### The super circle
Also known as the company's general circle, it represents
the company as a whole. In particular, it is made up of the 1ᵉʳ and 2ᵉ link of
each sub-circle.

### The sub-circle
The sub-circle represents autonomous teams where each person has a role and
working towards the same goal. Sub-circles are formed or dissolved according to
needs of the organization.

### Role
The role is a set of responsibilities within the organization. Roles can be
can be created, modified or cancelled. People usually have more than one role
in several circles. There are operational roles and structural
structural roles. The various structural roles, which are less concerned with operational tasks, must guarantee the smooth running of the team (= sub
circle), both within it and within the organization. The two main roles are
structural roles:
    - **1ᵉʳ link:** in each sub-circle, one person takes on the role of coach, similar to the leader or manager in a pyramid system. This person's responsibilities include assigning roles, managing finances and priorities, coaching team members, and maintaining a good atmosphere. These tasks take up around 10% of his or her time, the rest being devoted to other roles depending on his or her skills.
    - **2ᵉ link:** is responsible for escalating a tension from a sub-circle to the super
    circle if it exceeds the authority of the sub-circle in question.

Also, in order to be better organized and more efficient than in a so-called classical structure, the “holarchic structure” relies on three [types of meetings](https://wedo.com/features/meetings) :

- **Strategic meetings** to define the company's direction.
- **Governance meetings**, the purpose of which is to work on the organization without addressing operational issues.
- **Tactical Meetings**, whose purpose is to work within the organization, i.e. on concrete (operational) subjects to be developed.

During these sessions, strict order, rules and roles must be respected. Each participant is invited to speak in turn and submit ideas or tensions. The aim is to find solutions collectively, and to help the organization evolve thanks to everyone's involvement.

### Holacracy: a change of cultural paradigm

Adopting holacracy is more than just an organizational transformation; it's also a profound change in corporate culture. One of the main challenges for companies is to abandon the culture of hierarchy and control, deeply rooted in traditional systems. Employees, accustomed to rigid structures with clear chains of command, must learn to operate autonomously and embrace individual responsibility.

![Graph comparing Holacracy and the traditional pyramidal system, highlighting structural differences and organizational impact.](https://wedo-assets.sos-ch-gva-2.exo.io/blog_task_organisation_4_steps_1_0db00fe11e.png)

This requires not only a new way of thinking, but also a new way of working together. In a holarchical structure, employees must take on a certain form of individual leadership, while collaborating more closely with their colleagues. Collaborative decision-making, which is at the heart of holacracy, may take longer and require more patience than in a pyramidal model. However, this approach improves transparency, individual responsibility and alignment within teams. Each employee is encouraged to take the initiative and become more involved in decision-making processes. This creates an environment where autonomy is not only encouraged, but valued. Holacracy also encourages more open and regular communication between team members, reducing information silos and strengthening team spirit.

Another key aspect is that companies must be prepared to reinvent their reward and recognition systems. In a holacratic organization, traditional promotions are no longer relevant, as there are no hierarchical levels to climb. This overturns the traditional model of career progression. Employees need to be motivated by other forms of recognition, such as broader responsibilities, the opportunity to contribute to a variety of projects, or regular feedback mechanisms. For this system to work well, employees must also have a clear vision of their objectives and understand how their work contributes to the organization's raison d'être.

## The limits of holacracy

Although holacracy has been adopted by many companies, some, such as Amazon subsidiary Zappos, have either abandoned it or never embraced it. Indeed, this structure also has its limitations, such as rigid meeting rules, restrictions on freedom of expression, and questionable effectiveness. These various points influenced Zappos' decision to retract.⁴

Regarding roles, the Zappos example shows that an employee has around 7.4 roles for an average of 3.47 responsibilities per role. That's a total of more than 25 responsibilities per employee. This multiplicity of roles complicates the organization of work, recruitment, and the definition of salaries, as it becomes difficult to assess a fair wage. In fact, as the employees compile the various roles, establishing a salary in relation to what is being done on the market becomes virtually impossible.

Another delicate point in adopting holacracy is the need for greater discipline. In a model where individuals have greater autonomy and responsibility, it can be easy for some to lose sight of the company's priorities. What's more, not all personalities adapt easily to this level of self-management. Some employees may experience increased stress when faced with the need to take on more initiative and responsibility without traditional supervision. It can also create a lack of clarity in task allocation, especially in larger or more complex organizations, where communication and coordination are essential.

Despite its image as an innovative management system, holacracy is not suitable for all businesses. It can take years to adopt, and many employees may have to leave. For large companies, partial adoption is recommended. On the other hand, for start-ups and SMEs with a high level of organizational adaptability and a relatively small size, holacracy appears to be an appropriate solution. In fact, many of them are early adopters.⁵

## Holacracy and conflict management

Managing tensions is a key element in a holarchic organization. Tensions, according to holacracy, are defined as gaps between the organization's current state and what an ideal situation might be. These tensions are often seen as opportunities for improvement. However, managing tensions can sometimes become a source of frustration. If they are not dealt with quickly or effectively, they can lead to conflict between team members.

The role of the facilitator is therefore crucial in ensuring that tensions are resolved constructively. In a traditional structure, conflicts are often managed top-down, with a manager or supervisor playing the role of arbiter. In holacracy, conflict resolution is more horizontal, with teams often having to find their own solutions to problems that arise. This requires a high level of maturity and communication skills on the part of team members. For this to work, the organization needs to put in place well-defined conflict resolution processes and clear frameworks for escalating tensions.

## The long-term benefits of holacracy

Despite the challenges it presents, holacracy offers many potential long-term benefits. By adopting a more flexible governance model, companies can improve their resilience in the face of market changes. Increased team autonomy encourages innovation, as ideas can emerge more quickly and be implemented without going through a long validation chain. This enhanced responsiveness is essential in sectors where change is rapid and adaptability is a key success factor.

One of the main advantages of holacracy is that it encourages better use of employees' skills. Indeed, employees are no longer restricted to a single defined role or position; they can contribute to different projects and circles according to their talents and interests. This also prevents certain talents from going untapped, or valuable skills from being under-utilized. This approach can lead to greater job satisfaction and higher talent retention, as employees feel they have greater freedom to develop their skills and broaden their scope within the organization.¹⁰

Finally, holacracy enables greater organizational agility. Companies that adopt this model are often more responsive to market changes, as they are not held back by rigid structures. Decisions are taken faster and closer to the operational teams, enabling strategies to be adjusted in real time. This flexibility can be a major competitive advantage, especially in dynamic markets where the ability to react quickly to change is crucial.

![Graph illustrating the benefits of Holacracy, emphasizing adaptability, autonomy, and team alignment.](https://wedo-assets.sos-ch-gva-2.exo.io/blog_task_organisation_4_steps_4_a7aac4fe0f.png)

## Holacracy and innovation: a winning synergy

One of the great strengths of holacracy lies in its ability to foster innovation. By removing hierarchical barriers, employees feel freer to put forward new ideas, even if they're off the beaten track. This ability to generate new ideas is essential in a world where markets evolve rapidly and companies must constantly reinvent themselves. Holacracy also encourages calculated risk-taking, as each circle can experiment on a small scale without fear of serious consequences for the organization as a whole.

What's more, holacracy enables ideas to be tested more quickly. Each circle can make decisions independently and implement prototypes or pilot projects without waiting for approval from top management. This reduces time-to-market and keeps the company competitive. This is particularly beneficial for startups or fast-growing companies, where the ability to innovate and adapt quickly is crucial to survival and prosperity.

Holacracy also encourages a diversity of viewpoints, allowing everyone, whatever their role or status, to contribute to collective thinking. This diversity is a powerful driver of innovation, as it enables a variety of ideas to be brought together and more creative solutions to the challenges facing the company to be explored. It also helps to break down the tendency towards one-track thinking, by encouraging the inclusion of voices from all levels and giving everyone the opportunity to play an active part in creating value for the company.

In conclusion, holacracy is an innovative management model that challenges conventional structures. However, its application raises challenges, particularly in the complex management of roles and organization. Adapted to agile companies such as [start-ups and certain SMEs](https://wedo.com/industries/sme), it is not a universal solution, especially for large structures. Each company must therefore carefully assess its specific needs before adopting holacracy, preparing appropriate adjustments for a successful transition.

Would you like to test holacracy in your company? WEDO can help you with our comprehensive governance module dedicated to this management system. To find out more, ask one of our specialists for a free demo.


::button-primary[Schedule a live demo]{link="/demo"}

### Governance with WEDO

::youtube-video{#vSchpiRKs0M}


::button-primary[Schedule a live demo]{link="/demo"}

**References**

1. GROSJEAN, VINCENT, LEÏCHLÉ, JACQUES and THÉVENY, LAURENT, 2016. New forms of work organization: opportunities or illusions? . 2016. Vol. 245, pp. 6-9.
2. BERNSTEIN, Ethan, BUNCH, John, CANNER, Niko and LEE, Michael, 2016. Beyond the Holacracy Hype. Harvard Business Review. August 2016. pp. 38-49.
3. CHIQUET, Bernard Marie and APPERT, Étienne, 2013. A new managerial technology, holacracy. Goussonville : IGI partners. ISBN 978-2-9545641-1-1. 658.002 22
4. CASTILLO, Amanda, 2018. Holacratie, l'utopie qui se passe de chef. Le Temps [online]. October 5, 2018. [Accessed April 17, 2022]. Available from: https://www.letemps.ch/economie/holacratie-lutopie-se-passe-chef
5. BERNSTEIN, Ethan, BUNCH, John, CANNER, Niko and LEE, Michael, 2016. Beyond the Holacracy Hype. Harvard Business Review. August 2016. pp. 38-49.

Holacracy reshapes organizations by balancing reliability and adaptability, contrasting with traditional pyramidal systems. Discover its benefits and challenges in this article.

Image of people collaborating in a workspace inspired by Holacracy, where each person contributes autonomously and harmoniously toward shared goals.

large_Holacracie-EN.png

medium_Holacracie-EN.png

small_Holacracie-EN.png

thumbnail_Holacracie-EN.png

Holacracie-EN.png

Holacracy: managerial revolution or organizational challenge?

In the fast-paced world of administrative management, executive assistants play a crucial role. The Swiss army knives of any organization juggle many tasks and deadlines while supervising those of others. Faced with these challenges, they often find themselves overwhelmed by routine, repetitive responsibilities. We immersed ourselves in the daily lives of 6 executive assistants who use the WEDO platform to understand the workings of their organization, the challenges they face, and the tools they have put in place to facilitate their management.

According to our study, the most time-consuming tasks for executive assistants revolve mainly around administrative functions. These activities, while necessary, tend to monopolize a significant proportion of their working time, preventing them from concentrating fully on more crucial aspects of their role, such as operational and strategic development.

Among the most time-consuming tasks in their job descriptions, the executive assistants surveyed identify the following:

**1. Meeting preparation:** preparing agendas and presentation documents, taking and sharing minutes, following up on decisions and tasks delegated at meetings,

**2. Diary management and meeting organization:** planning and coordination of appointments, team meetings, and conferences, taking care to avoid scheduling conflicts,
**3. Document preparation and management:** drafting, proofreading, and organizing important documents such as reports, presentations, correspondence and contracts,

**4. Project coordination:** managing and following up on specific projects, liaising between different departments, and meeting deadlines.

Internal and external communications, administrative support, and human resources management closely follow those.

## How to lighten the administrative load for an executive assistant?

When asked what tools were used to monitor collaboration before WEDO was integrated, the most common programs were Outlook, Word (for taking minutes), and Excel. However, these tools had significant limitations. Respondents reported difficulties related to the cross-functionality of information between different team members. For example, these tools were not conducive to **active, real-time collaboration when taking PVs**, making this task often cumbersome and time-consuming, and necessitating numerous round-trips. The systematic use of e-mail to distribute these documents wasted considerable time without guaranteeing effective communication.

Furthermore, the limited nature of these tools prevented efficient tracking of tasks and projects. Users faced significant challenges maintaining a clear, up-to-date overview of projects. In short, although these tools are widespread and familiar, their use in team collaboration and project management needs to be improved.

This situation underlines the importance of cross-functional tools and solutions to lighten the administrative workload. With the implementation of WEDO, the executive assistants surveyed were able to optimize their administrative processes.

### 1. Meeting preparation and management

![computerized agenda for real-time note-taking](https://wedo-assets.sos-ch-gva-2.exo.io/reunion_ENEN_aad2ef7f0e.png)

One of the most time-consuming aspects of the job is the preparation of meetings. With WEDO, executive assistants benefit from automated management and considerable time savings in preparation and follow-up. The platform enables uniform management of minutes, clear distribution of post-meeting tasks, and automatic tracking of topics from one session to the next. Users report an average time saving of 55% for these tasks.

![save time spent on meetings](https://wedo-assets.sos-ch-gva-2.exo.io/55_ENEN_83c8604c19.png)

WEDO's meeting module lets you integrate blocks of paragraphs, tasks, file attachments, personal notes, votes and signatures, among others.

![testimonial Regula Oberdorfer](https://wedo-assets.sos-ch-gva-2.exo.io/Regula_Oberdorfer_ENEN_1a54d3c30f.png)

### 2. Project management and task tracking

![efficient task management](https://wedo-assets.sos-ch-gva-2.exo.io/tasks_ENEN_be99588a59.png)

Project management and tracking represent another major challenge. WEDO simplifies this task by offering clear delegation possibilities, the creation of checklist templates to standardize processes, and real-time task tracking. This leads to better prioritization and more efficient day-to-day management.

![testimonials Aline Volery and Nicole Thalmann](https://wedo-assets.sos-ch-gva-2.exo.io/testimonials_Aline_et_Nicole_ENEN_11a8dc6cff.png)

### Use case: facilitating HR processes and the transmission of specifications

When executive assistants are involved in HR processes, the integration of WEDO proves to be a major asset. The platform makes it possible to standardize on-boarding and off-boarding procedures by means of specific checklists. These checklists, drawn up for each stage of the process, automatically assign the relevant tasks to the team members concerned. This method ensures structured, efficient management of personnel transitions, eliminating the operational uncertainties often associated with the question "What steps should I take?".

By simplifying these processes, WEDO not only eases the workload for HR managers, but also contributes to a clear, documented handover of tasks and knowledge from one employee to the next.

![simplified hr processes](https://wedo-assets.sos-ch-gva-2.exo.io/Modeles_checklists_ENEN_fdf58af70f.png)

One of the decisive advantages of WEDO, highlighted by our management assistants, is the ease with which recruitment interviews can be documented in real time. Each exchange can be recorded directly in a standardized (and customized if required) agenda, enabling these interactions to be saved methodically and instantaneously.

### 4. Transmission of information

WEDO lets you link documents to tasks or meetings, ensuring that all the necessary information is in the right place. Global search makes it easy to retrieve documents, and to find a specific file based on a keyword found in the PDF file.

In terms of communication, WEDO users particularly appreciate the immediate visibility of entries and the ability to restrict access to certain information.

![Alexandra Locher](https://wedo-assets.sos-ch-gva-2.exo.io/Alexandra_locher_ENEN_e53527e95c.png)

**We asked our users to rate the platform on a scale of 1 to 10, to qualify the positive impact WEDO has on their daily tasks.**

![Best collaborative software for executive assistant productivity and organizations](https://wedo-assets.sos-ch-gva-2.exo.io/preparation_reunion_note_ENEN_1_d92c7629a1.png)

![Alicia Aubert](https://wedo-assets.sos-ch-gva-2.exo.io/Alicia_Aubert_ENEN_5d3644b8f7.png)

Executive assistants can greatly ease their workload by equipping themselves with a collaborative platform. Do you have any questions or doubts about WEDO's compatibility with your needs? We'll be happy to give you a short 30-minute demonstration.

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In the fast-paced world of administrative management, executive assistants play a crucial role. The Swiss army knives of any organization juggle many tasks and deadlines while supervising those of others

an executive assistant overwhelmed by work and demands

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Making daily life easier for executive assistants

Held once a month, quarter, or half-year, as required, these privileged meetings provide a confidential and open communication space, encouraging in-depth discussion of individual and collective objectives. They create a valuable opportunity to discuss each employee's specific challenges and needs, fostering better mutual understanding. Moreover, these meetings provide a framework for recognizing individual achievements and contributions, reinforcing a sense of accomplishment and belonging to the team. Thanks to these personalized exchanges, bilateral meetings contribute to more effective personnel management, more focused professional growth, and solid, fulfilling working relationships.

## Key topics for a bilateral meeting

During a bilateral meeting between a team leader and an employee, several key topics must be addressed to ensure effective communication and optimal management. Here are some of these topics:

### 1. Ongoing assessment
Discuss objectives for the current period and assess progress and results achieved. Identify successes and areas requiring further attention.

### 2. Professional Development
Explore opportunities for employee development, training, and professional growth. Identify skills to be strengthened and possible progression paths.

### 3. Feedback
Exchange constructive feedback on work performed, highlighting strengths and addressing areas for improvement. Encourage open dialogue to stimulate continuous learning.

### 4. Needs and Challenges
Allow employees to express their needs regarding resources, assistance, or support to accomplish their tasks. Discuss possible obstacles and find solutions together.

### 5. Work-Life Balance
Address workload-related issues, stress levels, and work-life balance. Identify measures to support employee well-being.

### 6. Projects and Initiatives
Discuss future projects, new initiatives, and potential employee contributions. Encourage active participation and creativity.

### 7. Management feedback
Offer employees the opportunity to share their feelings about management, work methods, and team communication. Foster an environment of trust and continuous improvement.

### 8. Focus on Vision
Ensure that the employee understands and adheres to the team or company's overall vision, values, and goals.

### 9. Resources and Support
Identify the resources required for the associate's success and ensure that he/she has the proper support to carry out his/her tasks.

### 10. Long-Term Planning
Examine longer-term perspectives and discuss the employee's career aspirations and how these align with team or organizational goals.

_"Enabling discussions in bilateral meetings, in a more intimate way and with a long-term vision, brings a notable benefit to the employee's career in the company. It makes them feel valued, heard and recognized above all. Setting clear, long-term objectives is a real motivator for them."_

**Marie Rudaz-Jaeggi**, *[AmbitionSuccess.ch](http://ambitionsuccess.ch/)* - MORGES

Team leaders and employees can establish fruitful collaboration, foster professional development, and maintain a positive working climate by addressing these topics regularly and in-depth at bilateral meetings.

## Use WEDO to keep track of your bilateral meetings!

![1_1 ENFR.png](https://wedo-assets.sos-ch-gva-2.exo.io/1_1_ENFR_78b8a89537.png)

With WEDO, you can prepare your agenda jointly with your manager or colleague. In this way, each participant can prepare the questions or topics to be addressed.

Generally speaking, the agenda items for a bilateral meeting are recurrent. WEDO enables you to set the topics so that they recur from one time to the next to ensure that discussions are followed up and that objectives evolve.

Once completed, the minutes are locked and remain available to both participants for consultation.

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During a bilateral meeting between a team leader and an employee, several key topics must be addressed to ensure effective communication and optimal management.

Task delegation

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