From new features to milestones, relive the year 2022 with us. ✨

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2022 | Our Year in Review

## What are the key figures for 2021?

Here is your work in WEDO in 2021\. We are particularly proud of your investment in the platform and we are already looking forward to analyzing the performance you will achieve in 2022! Over 400 organizations have made WEDO their daily collaborative tool. We want to take this opportunity to thank you for your trust, that motivates our entire team to give the best of itself to continue this wonderful adventure. ✨

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## The WEDO team grows

During the past year, it is the development team that has been in the spotlight at WEDO 👨🏻 💻. In August 2021, we had the chance to welcome two new added values to the team. Victor Pirat and João Ventura came to strengthen the development team in order to allow us to achieve our objectives in terms of continuous improvement of the platform. As Full _Stack Developers_, they quickly contributed, each in their field of expertise, to the launch of multiple new features. Today, four people are in charge of the development of our tool. Soon 5 who knows? We are already looking forward to welcoming future WEDO employees in 2022.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2022_01_3_2021_wedo_team_dev_1024x576_27e0e4ef40.png)

## Customer service always at your disposal

We are particularly proud of our customer support figures. More than ever, we remain at your disposal with a response time of about 5 minutes! That's almost 4 minutes less compared to 2020\. Our customers appreciate the speed with which they can get their questions answered. In addition, they can access a help center available in French, German and English at any time 📚. We also remind our customers that it is possible to get new training in case your team grows or needs a reminder about using WEDO. With the launch of the new Meetings module, we have once again measured the importance of customer support available at all times. We were delighted to be able to help you, via chat or during a video conference, to get started with new features recently developed. You have not yet had the chance to attand one of our coachings? Contact us now via support to set up an exchange with our team.

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## 2021 - mainly a brand new Meeting module

Let's review the features developed in 2021 as part of the _Meeting Topics_ update 🚀. In regard of the year 2020 - which was rich in diverse and varied development - in 2021 our team focused exclusively on the Meeting module which has been greatly improved and optimized. Aware that these changes must be adopted by our users, we emphasize that we remain at your disposal for training and exchanges by videoconference to help you daily in the preparation and follow-up of your meetings.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2022_01_4_2021_new_update_1024x1024_3f81eec97c.png)

## Looking ahead to 2022

In 2020, we expanded our sales team and set the goal of welcoming new employees in the development team. Objective therefore achieved in 2021, with the arrival of two computer engineers specialized in web application development. Our goal for 2022? 🎯 Constantly improve our tool to make it more efficient and intuitive! Many of these developments have been inspired by feedback from our users. We are committed to providing our customers a collaborative platform that meets your needs and expectations. In 2022, let's make this goal a common challenge! Do not hesitate to send us your user feedback via the support. There is still time to wish you a wonderful new year of happiness and success! 🎇 

The WEDO Team

Who says “New Year” says “New challenges and objectives to achieve”. Before making you discover them, let's go back together to 2021\. A year rich in novelties, especially concerning the Meetings module and thanks to the “Meeting Topics update”. The opportunity for us to take a look at our customer support who makes it a priority to help you every day. In 2021, the WEDO team is continuously growing and welcoming new added values that we introduce to you.

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Welcome 2022 : back to 2021

Security is an integral part of our DNA, both in our products and in our internal processes. Whether it's your company data or your users' data, you trust us to protect your most important information. That's why security and privacy have always been top priorities. From the beginning, we've worked closely with experts on application security assessments, security architecture reviews, and network penetration testing.

Today, we are pleased to announce that we have received our SOC 2 Type II report, reaffirming our commitment to security and making all of our security efforts transparent to our users. As the engineer responsible for our SOC 2 technical controls, I'm here to explain in detail what this means for you and how we protect your data.

## What is SOC 2 Type II certification?

The SOC 2 Type II audit is an industry-recognized security certification for software-as-a-service (SaaS) companies. It validates that your data is secure, safe, and controlled with WEDO. The 6-month long audit involved a thorough analysis of our controls, the tests we perform to assess their effectiveness, and the results of those tests.

## Why SOC 2 now?

As remote working has become the norm, employees need to be able to access work data securely from anywhere. For many early-stage startups, it’s tempting to treat security as an afterthought. After all, growth comes first, but we can’t just ignore the seriousness of security. With many recent examples of security breaches, nobody can ignore the cybersecurity threats.

Through this process, we were able to prove our dedication to protecting customer data, ensuring our systems are reliably built, and creating a secure product while scaling.

### What is the content of the report?

In essence, this report confirms that WEDO meets the highest industry standards for information security. It was written by a rigorous independent auditor, and includes detailed explanations of our:

* **Strong authentication controls and limited access to data** \- We request strong authentication on all critical systems, and limit access to customer data to those who need it to do their job.
* **Continuous monitoring of controls and response to incidents** \- We conduct ongoing compliance monitoring to ensure that the key configurations underpinning our controls are in place, and that we are able to respond quickly to any issues that may arise.
* **Employee Safety Awareness** \- We conduct background checks on employees prior to hiring and provide safety training at onboarding and on an ongoing basis.

### Ongoing efforts

SOC 2 compliance is not a one-time thing, it's a commitment. And we must remain flexible as we evolve. As we hire more people in more specialized roles, the SOC 2 process will help us establish checkpoints and ensure that security defines every move we make.

If you are a WEDO customer and would like to learn more, contact us via support or by emailing [security@wedo.swiss](mailto:security@wedo.swiss) to request access to our full SOC 2 Type II report. And if you are considering integrating WEDO into your organization, you can contact the sales department [here](/contact).

For more details on our security and privacy commitments, click [here](/security). And of course, we are always happy to answer questions on this or any other topic at [info@wedo.swiss](mailto:info@wedo.swiss).

Security is an integral part of our DNA, both in our products and in our internal processes. Today, we are pleased to announce that we have received our SOC 2 Type II report, reaffirming our commitment to security and making all of our security efforts transparent to our users.

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WEDO is SOC 2 Type II compliant

## Retrospective 2020

Your work in WEDO in 2020\. We are very proud of your investment in the platform and look forward to analyzing your performance in 2021!

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## And on our side?

According to the objectives we set ourselves in 2019, we welcomed three new employees in 2020\. In January, Chris Rohrbach joined our team as _Customer Success Executive_. You may have had the chance to take advantage of one of his trainings and maybe even share a coffee with him since he is in charge of monitoring and training WEDO users. To extend the use of WEDO beyond the Röstigraben, we then welcomed Michael Stadler from the canton of Thurgau in May 2020\. Finally, Sabrina Leva from Zurich joined us at the beginning of September. Both have strengthened the _Business development_ team. Today, four team members are responsible for the distribution of our tool.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2021_02_3_2020_wedo_workers_1024x576_3d04f37cca.png)

We are particularly proud of our customer support figures. More than ever, we are at your disposal with a response time of less than 10 minutes! Our customers appreciate the speed with which their questions are answered. In addition, they can access a help center at any time, which is now available in French, German and English. We also remind our customers that it is possible to obtain new training in case your team is growing too or if you need a refresher course on how to use WEDO.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2021_02_2_2020_datas_wedo_1024x576_a20a45b7f6.png)

## 2020 was also about new features...

Discover the major features developed in 2020 in the following infographics. Looking back at the year 2019, which was particularly rich in development - almost one new feature every month - in 2020 the pace was different, notably due to important fundamental work.

Our objective? To constantly improve our tool in order to make it more efficient and intuitive! Many of these developments have been inspired by feedback from our users. We are committed to providing our customers with a collaborative platform that meets their needs and expectations.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2021_02_4_2020_2021_new_features_1024x1024_8f80c4d6aa.png)

## Our upcoming projects

While in 2020 the goal was to strengthen the sales team, this year we want to recruit new IT engineers specialized in application development to continue to improve WEDO.

Eventually, in 2021, we will continue to improve our solution to enable more and more organizations to simplify their collaboration. We want to provide a tool that is ever more powerful and intuitive! To achieve this goal, feedback from our users is essential and highly appreciated. So please feel free to give us feedback on your use of the platform and let us know your expectations and needs regarding WEDO. Our customer support team is always listening to you.

We look forward to showing you the next developments. 2021 will be a year full of new features and surprises!

With a little delay, the entire WEDO team wishes you a happy new year!

In 2020 WEDO celebrated its 5th anniversary. This year was also the year of many changes for us, especially in terms of our team. Through this article, we look back over the year's highlights and draw the outlines of 2021, a year that promises to be full of major new projects.

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Looking back on 2020 - Outlook into 2021

## 2019 retrospective

### Your work in WEDO

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### And on our side?

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### Many new features

In 2019, the WEDO team has worked on about twenty new features! We have created an update available to our users almost every month. The following computer graphic shows a review of all the innovations that have been developed during the past year. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2020_01_3_2019_nouvelles_fonctionnalites_1024x1024_200fc3f58c.png)

Our goal? To constantly improve our tool to make it more efficient and intuitive! Many of these innovations were created on the basis of the feedback we receive from our users. We are committed to providing a collaborative platform to our customers, that meets their needs and expectations. 

### And a new visual identity

WEDO has recently opted for a new visual identity. The idea was to update our logo by adding an icon that is easy to decline and that easily adapts to the different media we use. We hope to be easily recognizable and identifiable! 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2020_01_4_logo_avant_apres_1024x576_d8d4892578.png)

## 2020, our anniversary year

This year WEDO will celebrate its 5th anniversary!

![](https://wedo-assets.sos-ch-gva-2.exo.io/2020_01_5_5_ans_wedo_3_1024x576_2b8466af2e.png)

WEDO is now a mature product that solves a real problem in companies. The quality of our solution and its ease of use make WEDO an intuitive solution capable of competing with market leading products from _Silicon Valley_.

The team is currently composed of 6 employees: two Sales Reps, two Software Developers, a Customer Success Executive and a Community Manager. For 2020, we want to surround ourselves with new collaborators to achieve our goals while ensuring quality customer service.

One of our missions for this coming year will be to extend our solution beyond the famous _Röstigraben_. WEDO has proven itself in the French-speaking swiss market, which is why we aim to replicate our success on the German-speaking side. Currently, we mainly have clients based in the French-speaking part of Switzerland, although our tool is available in German and English.

In 2020, we will continue to improve our tool to allow an increasing number of organizations to simplify their collaboration. We want to provide a tool that is efficient and intuitive. Therefore, the feedback we get from our users is essential and important to the efficient adjustment of our tool. Do not hesitate to give us feedback on your use of the platform and to communicate your expectations and needs regarding WEDO. Customer support remains at your disposal at all times. 

The whole WEDO team wishes you a happy 2020\. 

2019, a year of important change and new features for WEDO ! Throughout this article, let’s go over the highlights of the past year together and outline the goals of the upcoming year. 

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Goodbye 2019, Hello 2020

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Relive the year 2018 of WEDO through this retrospective and discover the new members of our team. 

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Retrospective 2018

Since its inception, WEDO Sàrl has had the firm intention of developing a 100% Swiss tool. The _swiss made_ represents our corporate culture and our vision. In this sense, we are committed to carrying out all our activities in Switzerland. This means that :

* The company was founded in Switzerland (the legal aspects are therefore guaranteed under Swiss law)
* The hosting of the data is carried out entirely in Switzerland (in Zürich and Geneva, by CloudSigma / ISO/IEC 27001 certified).
* The development is carried out in Switzerland (job creation in our region, control of the development process)

We are convinced that here we have all the necessary elements to create a quality, flexible and innovative product.

With this idea in mind, **WEDO** has recently been awarded the **swiss made software** label ([swissmadesoftware.org](https://www.swissmadesoftware.org/home.html)). More than 240 companies have joined the label since its creation in 2007\. The three main conditions for obtaining the label are as follows:

* At least 60% of the production costs must be generated in Switzerland (100% for WEDO).
* The main steps of the manufacturing process must take place in Switzerland (100% for WEDO).
* The company must be registered in the commercial register.

The label **swiss made software** is dedicated to the promotion of the Swiss software sector in Switzerland and abroad. It is associated with values such as: quality, reliability and precision - especially in software development.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_07_swissmadesoftware_logo_ac89fa2e15.png)

We are happy to obtain this label representing our philosophy. The ideas that make up our company and our vision are thus represented by this red logo.

Our company, its development and the hosting of our application are 100% Swiss.

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WEDO receives the swiss made software label

It has been one year since the first version of our collaborative tool was put online. Thanks to the valuable feedback from our customers and prospects, WEDO is being constantly improved. Here is an overview of the various updates throughout this past year:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_05_evo12mois_4a1560fecd.png)

In addition to these new functionalities, network management, security, design and ease of use of the application are constantly being improved. In a year, WEDO has considerably evolved for more simplicity and efficiency. All our improvements are made according to customer feedback. A big thanks to our customers for their contributions and critical sense. Our philosophy of listening and adapting will allow us to create the best collaborative tool possible. 

Various surprises are planned for the upcoming months. Feel free to [request a free demo](/demo) if you would like to be part of the adventure.

Discover the evolution of WEDO with this overview of the 12 versions that marked the first year. 

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One year of developments

## Proximity

WEDO is based in the heart of the French-speaking part of Switzerland, close to you. Its employees are easily reachable by phone or by email. 

## Collaboration

Collaboration is the most important element of any professional activity, today more than ever. WEDO is a web application that supports this collaboration by facilitating it and making it visual. In the office or on the move, your colleagues and the operating activity of your company will be with you at all times. 

## Simplicity

The first impression is always the same: “a simple, intuitive and user-friendly interface”. It only takes a few minutes to understand the collaborative tool. Everyone can get organized in a few clicks thanks to WEDO. 

## Communication

Communication is the key to success. Is it not true for human resource management, project management, collaboration within a company and human relationships in general? 

## Efficiency

The goal is to be efficient without wasting any time. Organization is therefore necessary, but it should not disturb the completion of an activity. In this sense, providing an efficient tool is a constant challenge. 

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Why us?

"With WEDO, all meetings are managed efficiently and easily by our bank and our Board of Directors." 🚀

Check out the testimonial of Antonella Andenmatten, team leader at Raiffeisen Bank Mischabel-Matterhorn, who tells us how they use WEDO.🎬

Thanks to the whole team at Erlebnisbank - Raiffeisen Mischabel-Matterhorn for the kind welcome and the time spent to make this video!

Don't forget to activate the subtitles to access the English version.

🎦: www.air-production.ch

::youtube-video{#5-L-H67Kcj0}

"With WEDO, all meetings are managed efficiently and easily by our bank and our Board of Directors."

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Check out the testimonial of Antonella Andenmatten, team leader at Raiffeisen Bank Mischabel-Matterhorn

## What are the organizational challenges in the education sector?

For educational organizations, communication and collaboration are central and essential issues. The management of these structures must be able to actively exchange with all departments to ensure the smooth running of their institution. Management's responsibility is also to foster optimal collaboration between administrative and pedagogical teams.

In terms of collaboration, here are some challenges in the education field:

 🗓️ Managing, monitoring and ensuring the efficiency of various meetings: board of directors, deans' meetings, pedagogical meetings, bilateral meetings, team meetings, etc.

✅ Complete and review tasks of the school management and professionals, as well as of the individual departments, competence centers and partner institutions

 📋 Manage recurring procedures

---

## What hinders organizations from working together efficiently?

Employees often have to reach their objectives with limited and inefficient resources. Email remains the most common used communication channel, and it is to be criticized that few truly collaborative tools are available in everyday education.  
Another finding is that meetings are often poorly prepared, often too frequent, and sometimes interminable… in short, unproductive. However, meetings are crucial for the exchange of information. In the sector, these meetings bring together multiple actors: members of the management, administrative staff, deans, professors or teachers, as well as external stakeholders. The challenge for the management is to efficiently manage these multiple meetings while involving each participant before, during and after the meetings.  
So how do you overcome these organizational and collaborative difficulties while encouraging the digitalization of processes?

## Our solutions to improve collaboration within schools and faculties

WEDO is a collaboration tool that is perfectly suited for the internal organization of schools and faculties. Our solution is already helping many institutions to overcome their organizational challenges and improve internal communication.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2022_08_wedo_education_1_7b7a9d1792.svg)

Find out how the **WEDO platform** supports schools and faculty in their daily collaboration.

### 1\. Create a collaborative structure tailored to the education sector

Each department or service of the institution can manage its various projects organized in "workspaces". These spaces allow the institution's employees to share meetings, tasks and files. TheWEDO solution brings together all these features on a single platform. 💡Note that collaboration with external specialists is also very simple and possible without additional costs.

### 2\. Manage all meetings in one tool

From workspaces, users can manage all their meetings with WEDO: from the Board of Directors to the Deans, including pedagogical meetings and bilateral discussions. With the "Meeting" module, agendas can be prepared together as a team, minutes can be taken in real time, and assigned tasks can be tracked from one meeting to the next.

### 3\. Prepare agendas collectively

Unproductive meetings are usually the result of poor preparation. The feature that changes the daily life of management and administration is, without a doubt, the collective preparation of meetings. With WEDO, each employee can complete the agenda to prepare their contributions in advance. It is also possible to share and add documents, for all the information that will be consulted in advance or presented during the meeting (PDF, Excel, Word, PowerPoint, etc.).

### 4\. Highlight decisions made during meetings

Meetings are often closed without having documented clearly made decisions or knowing the pending issues and their deadlines. With WEDO, it is very easy to document the decisions and delegate the associated tasks in a reliable way. The meeting minutes are always clearly organized so that the relevant information can be found immediately.

### 5\. Delegate tasks in meetings

It is possible to create tasks and delegate them immediately during the meeting. Thus, the employees involved will be operational as soon as the meeting is over. From one meeting to the next, WEDO keeps track of the tasks completed so that you can always keep an eye on the deadlines set.

### 6\. Transparent and simple communication on running tasks

The task manager integrated into the WEDO platform simplifies collaboration and communication. It is possible to comment on a task, to share information and exchange with the people involved in its completion. A notification system allows you to stay informed in case of changes or important information.

### 7\. Find information quickly

With the powerful search function integrated in WEDO, you can access the required information with just a few clicks. The search runs across the platform using keywords. In this way, users can find meeting minutes, important decisions, tasks and files that contain the keyword they are looking for.

## WEDO is the ideal tool for Schools and Faculties

WEDO is a tool that brings teams together by providing multiple opportunities to communicate and collaborate efficiently. By integrating our solution in many schools and faculties, we understand the educational sector's organizational challenges. Enhance collaboration within your institution with our features:

🗓️ Agenda preparation, real-time minute taking and tracking of delegated meeting tasks.

✅ Collaborative management of tasks through workspaces. 

▶️ Automation of workflows to improve the quality of internal processes.

![WEDO-education-2_EN.png](https://wedo-assets.sos-ch-gva-2.exo.io/WEDO_education_2_EN_d4dae7e484.png)

These customers have chosen WEDO to collaborate efficiently in their schools:

::button-secondary[Learn more about their testimonials]{link="/industries/schools-faculties"}

Holding and tracking meetings, coordinating between departments, exchanging information and managing administration are daily challenges for the education sector. Learn how WEDO helps schools and academic institutions improve collaboration by optimizing their meeting and task management.

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How does WEDO help schools and faculties improve their collaboration?

## Management of recurrent procedures: what are the challenges?

In administrative departments, process management is an integral part of daily activities. Procedures are often summarized as lists of tasks to be performed in a predefined order. While these steps are common and everyday for educational institutions, completing them can be difficult and may challenge the institution's quality assurance. Let's explore some common obstacles together:

* A large amount of information to process through different communication channels: internal documents and notes, emails, calls, letters, etc.
* Complex organization: many employees involved in the process.
* Transversal coordination (several departments and sites involved).
* Documents that are not up to date and follow-up files that are not very collaborative, even complex (spreadsheets, Excel sheets, Word documents).
* A lack of clarity in the tasks to be accomplished (no reference document or with incomplete explanations)
* A hybrid work mode: face-to-face and remote employees.
* A lack of global communication that can jeopardize the quality of execution.
* A staff leaving the company, which hinders the completion of a procedure in cases where the former employee had the necessary know-how and knowledge.

![WEDO-education-3.png](https://wedo-assets.sos-ch-gva-2.exo.io/WEDO_education_3_f57f4a4685.png)

Does this list remind you of situations you have experienced? Do you work in the education sector and think your procedures' conduct could be improved?

WEDO offers you the **Templates and Checklists** feature that allows you to increase the efficiency and collaboration of your departments. Find out how to automate your institution's routine procedures by quickly creating templates and generating predefined task lists.

## We help you manage your recurring procedures

### 1\. Model your recurring procedures

#### ✅ List and assign tasks

Ensure the quality and monitoring of your internal processes by creating templates for each procedure. This way, the employees get a clear and structured overview of the processes in place and the tasks for which they are responsible.

#### 📅 Plan the tasks

For each task, define deadlines relative to a reference date. When you launch a checklist based on the template, the deadlines will be automatically generated. You can then distinguish :

* Tasks to be done before the reference date
* Tasks to be done on the reference date
* Tasks to be done after the reference date

#### ↗️ Sharing information

The templates will also allow you to transmit knowledge to employees while maintaining consistency in executing procedures. Train new employees efficiently by giving them access to the checklist templates that concern them.

#### 📋Modify template tasks at any time

Does a procedure need to be reviewed? Authorized users have easy access to the model's tasks to revise it.

### 2\. Launch a checklist when the procedure is to be performed

Is your template ready? All you have to do is launch a checklist to start a procedure! Then, your colleagues instantly receive the tasks they are responsible for in their personal space.

### 3\. Collaborate and communicate easily

Communicate with your colleagues by commenting on the tasks from each current checklist. Your colleagues will be instantly notified and can exchange with you.

### 4\. Follow the progress of the procedures in progress

With this feature, your follow-up is assured, and you can :

* Analyze the progress of a specific checklist.
* Get a global view of the progress of all current checklists.
* Sort checklists according to their progress percentage or their reference date.

## Education sector: standardized procedures to ensure quality

Ensuring the quality of services to customers and partners is a significant challenge for training institutions. Many institutions obtain certifications and labels, such as the ISO standards (21001:2018) for education and training organizations. The administrative requirements to obtain these certifications are often tedious. WEDO will assist you throughout the implementation of these particular procedures. Once your institution is certified, the Templates and Checklists will ensure quality in executing your institution's internal processes.

## Some examples of procedures you could manage with WEDO in your institution

### **Management, Administration & Secretariat**

* Organization of the school start
* Material orders
* Preparation of the timetables
* Preparation of the curricula
* Annual budget
* Organization of graduation ceremonies
* Certifications & labels
* Administration of the alumni network

### **Human Resources Management**

* Entry of an employee
* Leave of an employee
* Recruitment process

### **Admissions Office**

* Student application
* Student matriculation
* Student visa

### **Pedagogical groups**

* Exam preparation
* Pedagogical days
* Organization of activities
* Organization of congresses

### **Academic events**

* Open house
* Alumni meetings
* Information events
* Special events

### **Marketing & Communication**

* Communication campaigns
* Marketing campaigns
* Translations

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In administrative services, process management is an integral part of daily activities. Do you work in the education sector and think your procedures could be improved? WEDO offers the Templates and Checklists feature to help you track and collaborate on your processes. In this article, you will find out how to automate the recurring processes in your educational institution.

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