> 4% of new employees leave after a disastrous first day, while 22% of staff turnover takes place during the first 45 days\*

There are many issues at stake when welcoming a new employee. Indeed, this last phase of the recruitment process is a crucial step that is supposed to ensure a good start in the working relationship. It involves creating a special bond between the company and the new employee by giving them confidence and integrating them into the new team. The ultimate goal is to build loyalty by passing on the culture and values of your organization. For all these reasons, it is important to take care of your onboarding process from A to Z, and to update it from time to time to ensure its effectiveness. So what are the important steps to a successful onboarding? We will look at three fundamental phases: 

* The definition of the tasks involved in the onboarding process
* Designation of the persons concerned by the process
* The planning of the different deadlines surrounding _onboarding_

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_11_giphy_2_b054478200.gif)

\* According to a [report proposed by LinkedIn](https://business.linkedin.com/content/dam/business/talent-solutions/regional/fr%5FFR/site/pdf/tipsheets/onboarding-in-a-box-fr-fr.pdf). Figures from the study by [Bersin by Deloitte](https://www2.deloitte.com/us/en/pages/human-capital/topics/bersin-insights-and-services-for-hr.html): _Onboarding Software Solutions 2014: On-ramp for Employee Success._

## List the tasks involved in the onboarding of your employees

To begin, you need to define all the steps that make up the onboarding procedure by listing them. This involves respecting the order in which the various tasks must be carried out. Make your to-do list according to the three moments of the onboarding process:

* What needs to be done before the employee takes up the job
* What to do on the employee's first day
* What needs to be done after the employee has taken up his job

The idea is to create a template with a predefined to-do list so that it can be applied to each new employee's onboarding. This method will save you precious time and the procedure will be carried out in a systematic way. If your onboarding differs from department to department, you can create a template for each sector. Below is a template of predefined tasks for you to download. This is a non-exhaustive list and is a good basis for anyone who wants to implement an onboarding process in their organisation. 

::button-primary[Download the onboarding checklist template]{link="https://wedo-assets.sos-ch-gva-2.exo.io/wedo_modele_de_checklists_accueil_collaborateur_773115f78b.xlsx"}

However, you may have a good predefined task model and fail to achieve effective integration. With standard IT tools, you will write a list of tasks in _Excel_ format. This will then have to be passed on to all the employees concerned so that they carry out the tasks for which they are responsible. It is obvious that this practice can only be partially effective because it does not provide an overview for all participants. To manage your recurring procedures, opt for a collaborative tool!

With WEDO, you can track the progress of your checklists in real time: save templates and then launch checklists from them. This way, everyone involved in the process will be able to access a global view and see the progress of the checklists in progress in order to collaborate on their completion. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_11_1_modele_de_checklists_4069c1364e.png)

## Define the persons responsible for the onboarding procedure

The onboarding process of a new employee necessarily involves several people in the company: members of the management, executives, employees in a specific sector, HR, IT managers, secretaries or receptionists. All these people affiliated to different departments will have to work together to ensure the success of the onboarding process. Many people in charge as well as many tasks to be carried out: the onboarding process is getting more complicated! It is therefore difficult to ensure effective follow-up. 

With WEDO, you can define the different people responsible for the tasks directly in the template. Thus, each time you launch a checklist, users will receive the tasks that concern them directly in their personal space. Employees are automatically operational because they are informed of what they have to do and when. In addition, they will be able to follow the progress of each checklist and get an overview of their evolution in real time. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_11_2_resp1_1024x575_994aa405b7.png)

## Scheduling tasks 

Carrying out an onboarding process may require a relative planning of your tasks. What is relative planning? According to a reference date, to be defined each time a checklist is launched, tasks will have to be carried out:

* Before the reference date (D-30)
* On the reference date (in this case the date on which the employee took up the job)
* After the reference date (D+90)

### Before the employee takes up his job

Notifying all employees, signing the employment contract and specifications, creating computer access, preparing the workplace and equipment are all tasks that need to be done before the arrival of your new employee.

With the usual IT tools, it seems very complicated to automate this process. With WEDO, you have the possibility to set up a relative planning of tasks. For example, you can define that the task of _signing the employment contract_ must be completed 30 days before the arrival of the new employee. When the checklist is launched, the person in charge of this task will receive it directly with the correct scheduled date in his personal space.

### The day the employee is welcomed

Schedule some of the tasks in the model on the reference date. These are the tasks that will be to be completed on the day of the employee's arrival. After this first day, the employees in charge of the reception will be able to make a first assessment of the situation. 

### After the employee has taken up his job

The integration period generally lasts a few months. Do not lose sight of the tasks to be carried out over the long term. A good integration requires quality follow-up. Schedule tasks in your model that will remind you, for example, to make an appointment for an evaluation at the end of the trial period.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_11_3_sect1_1024x575_13a0334087.png)

## Launch a checklist from your model

Next month, you will welcome _Pierre Dupont_, the new technical manager of your organization. You wish to prepare his integration by launching a checklist based on the _Employee onboarding_ model previously created. The checklist will contain the employee's name and the reference date will correspond to the date he took up his position. All the generated tasks will be scheduled according to this date. After launching the checklist, the people who collaborate around this procedure will receive the tasks for which they are responsible. They will thus be able to prepare for _Pierre_'s smooth integration!

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_11_4_lanc1_1024x575_6b76ff3258.png)

In the digital age, there are tools that make it possible to centralize information in a single place accessible to all. WEDO allows you to easily collaborate around recurring procedures that concern several employees from different departments. If you want to know where you stand in the onboarding process for your employees, just click on _Employee onboarding_ to see that you have five checklists in progress. In each checklist, you can see in real time, which tasks have been completed and who is taking care of the tasks in progress and by when.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_11_6_vue_globale_checklists_en_cours_1_1024x575_d5522ad7bc.png)

 Here is an overview of the current checklists for the onboarding of new employees 

If your organization works with WEDO and you would like to set up an _Employee onboarding_ checklist template, you can do so in a few steps:

1. Download the [Employee onboarding checklist template](https://wedo-assets.sos-ch-gva-2.exo.io/wedo_modele_de_checklists_accueil_collaborateur_773115f78b.xlsx)
2. Adapt it according to your internal procedure
3. See the article in our Help Center to create [a checklist template in WEDO](https://help.wedo.swiss/fr/articles/2614161-creer-un-modele-de-checklists)

Want to manage your recurring procedures using WEDO?

::button-primary[Schedule a live demo]{link="/demo"}



There are many issues at stake when welcoming an employee. Through this article, discover the methods and best practices that will help you integrate your new employees.

2019-11-improve-employee-onboarding-process-with-wedo

large_2019-11-improve-employee-onboarding-process-with-wedo

medium_2019-11-improve-employee-onboarding-process-with-wedo

small_2019-11-improve-employee-onboarding-process-with-wedo

thumbnail_2019-11-improve-employee-onboarding-process-with-wedo

Improve your employee onboarding process

To prepare and conduct your meetings, WEDO guides you in 5 steps: 

* **Before the meeting – Steps 1 and 2** : preparation of the agenda as a team. The writer or facilitator adds the meeting, establishes the list of items to be discussed and then invites participants to complete the agenda.
* **During the meeting - Step 3 :** the writer writes the minutes in real time. All participants can attend live note-taking.
* **Post-meeting - Steps 4 and 5 :** the writer and participants review, edit and validate the meeting minutes.

Through this article, discover some tips to conduct your meetings with WEDO taking into account the 5 proposed steps. You will see that at each step, it is possible to keep the participants informed and make them aware of their role in the preparation and follow-up of the meeting. To give substance to our explanations, we propose a concrete case study:

### The preparation and follow-up of an Executive Committee by Agathe Rost[^1], Executive Assistant 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_1_agathe_rost_assistante_de_direction_1_28994aba97.png)

## Step 1: Meeting agenda in preparation

Agathe Rost, Executive Assistant, decided to prepare the agenda for the next committee meeting in a week's time. The director of the organization, Bernard Macherel\*, sent her by email the list of topics to be discussed. Agathe goes to the workspace dedicated to the Executive Committee and adds a meeting. After entering the title, date, time, duration and location of the meeting, she focuses on the list of participants. The members of the Executive Committee workspace have been added automatically to save her precious time.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_2_etape_1_liste_des_participants_1_c9f6a790ca.png)

Agathe now wishes to manage the different access rights of the participants. For this meeting, Mathilde and Bernard have all the same rights as Agathe. The other participants will only be able to modify the agenda items in steps 1 and 3\. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_3_etape_1_fenetre_gestion_des_droits_dacces_1_ef9ce2fac2.png)

Next, Agathe wishes to add the items to the agenda. With a few clicks, she copies the list of topics previously listed by her director and pastes it into the input bar. The items are created automatically and now appear in the table of contents on the left side of the screen. Agathe can now schedule them as she pleases.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_4_ordre_du_jour_en_preparation_1_a8a936bb7b.png)

The outline of the meeting is ready. Agathe would like to inform participants to add their notes to the agenda items. To do so, she sends an email to participants directly from the platform by clicking on the **button with the envelope**.

The participants are listed as recipients. Agathe takes advantage of the predefined subject and message to save time and clicks directly on **Send by email**.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_5_etape_1_fenetre_envoi_email_1_f43b0491ca.png)

## Step 2: Meeting agenda validated

On the eve of the meeting, the agenda has been completed by all participants and is normally no longer subject to change. After a brief rereading, Agathe can validate the agenda and proceed to step 2 by clicking on **Meeting agenda is ready** in the red banner at the bottom of the screen.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_6_lordre_du_jour_est_pret_1_bf5d544104.png)

Agathe finally has to add a last minute information in one of the agenda items. From the orange banner at the bottom of the screen, she **edits the meeting agenda**.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_7_etape_2_editer_lordre_du_jour_1_fadc608e95.png)

## Step 3: Meeting minutes currently written

On D-Day, Agathe returns to the previously prepared meeting. The meeting is in step 2 - Meeting agenda validated. At the bottom left of the screen, she clicks on **Start Meeting**.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_8_commencer_la_reunion_019e71f2e5.png)

Agathe begins by completing the information about the participants. She checks off the absent and excused persons. She also adds the reason for the apology in the field provided. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_9_etape_3_controle_des_presences_58eb3b17f3.png)

The meeting begins: Agathe is ready to write up the minutes of the discussions. As she writes it, she navigates easily from point to point using the table of contents and adds notes, decisions and tasks to the various points discussed. At the end of the meeting, Agathe clicks on the **End Meeting** button in the yellow banner at the bottom of the screen.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_10_clore_la_reunion_fe0d06e165.png)

## Step 4: Meeting minutes in review

A few hours after the meeting, Agathe would like to review the minutes. She returns to the Executive Committee workspace, resumes the meeting in Step 4 - Meeting minutes in review. To make corrections, she clicks **Edit Minutes** in the purple banner at the bottom of the screen. Once the changes have been made, she clicks **Finish**.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_11_etape_4_editer_le_compte_rendu_6c73d6a8e7.png)

## Step 5: Meeting minutes locked

A few days after the meeting and after a final reading, Agathe can finally move on to the last step. In order to follow up from one meeting to the next, she decides to lock the minutes. The minutes can no longer be modified. 

To do this, she clicks the **Lock meeting minutes** button in the purple banner at the bottom of the screen and follows the procedure required for locking.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_12_verrouiller_le_compte_rendu_c71e61095f.png)

Finally, Agathe sends an email to participants to inform them that the minutes have been locked. They are invited to read it again in order to ensure a follow-up from one meeting to the next. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2019_06_13_etape_5_fenetre_envoi_email_775e9cddb1.png)

The 5 proposed steps frame the overall conduct of a meeting and allow users to situate themselves in the process. At each step, you have the possibility to inform the participants so that they can get involved in the preparation of the agenda and in the review of the minutes. WEDO allows you to improve the management of your meetings while reinforcing the collaborative aspect. 
[^1]: Fictional characters.

#### Would you like to facilitate the preparation and conduct of your meetings? 

::button-primary[Schedule a live demo]{link="/demo"}

Agathe Rost, Executive Assistant, is responsible for preparing the next committee meeting. Through this article, find out how she works with WEDO.

2020-05-the-preparation-and-follow-up-of-a-executive-committee

large_2020-05-the-preparation-and-follow-up-of-a-executive-committee

medium_2020-05-the-preparation-and-follow-up-of-a-executive-committee

small_2020-05-the-preparation-and-follow-up-of-a-executive-committee

thumbnail_2020-05-the-preparation-and-follow-up-of-a-executive-committee

The preparation and follow-up of an Executive Committee

This article explains how to use WEDO to track improvement proposals following a quality audit. The benefits of using WEDO to track improvement proposals are as follows:

* Centralization of information
* Distribution of proposals for improvement among colleagues
* Clear prioritization according to the environment
* Traceability of corrective actions taken
* Paperless process
* Clear vision of the actions to be taken for each

## Create a workspace: name, members, color (to be done only once)

In the left menu, click **Workspaces**. Then, in the action bar, click + **Create Workspace**. Choose a name and a definition for your workspace and then click on **Save and continue**.

Define the members who will have access to this workspace. Note that you can invite people from outside your company via email address. Click **Continue**.

Finally, choose a colour for your space. Tip: choose a colour code (session in blue, project in red, internal department in green, etc.). Click on **Go to Workspace**.

As an example, I choose to create an Audits 2016 space.

## List proposals for improvements to be made in space

You can now enter all improvement proposals in the _Audits 2016_ area. Here is an overview of my example:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_09_diapositive1_e1541096998549_5477d520d7.png)

## Define who is responsible

In the action bar, click on the **Organize** button then choose **Delegate**. The following window opens to choose a person in charge for each improvement proposal:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_09_diapositive2_e1541097017327_19dab8c80d.png)

## Setting priorities

In the same way, click on the **Organize** button and choose **Prioritize**. The following window opens to choose a priority for each improvement proposal:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_09_diapositive3_e1541097033975_ffd5bb8f45.png)

## Each employee has a clear vision of his or her work

All delegated tasks are automatically sent to the right people. Each manager will be able to view what has been assigned to him or her in his or her task list. Everyone will also be able to see the progress of improvement proposals at any time by going to the Audits 2016 area. Here is the list of pending tasks with responsibilities and priorities:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_09_diapositive4_e1541097053270_bfd0152c6b.png)

Validated tasks are automatically archived to keep historical records.

## To go a little further

### Follow-up of corrective actions

Ask those in charge to note in the comments the action taken in order to have it in front of them at the time of proofreading.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_09_diapositive5_e1541097069619_eb79b3da20.png)

### Create one space per year

Create one space per year for audits. This will allow you to carry forward unrealized improvement proposals to the next year. You can do this by simply adding the second space to the task. Example with _Audits 2016_ and _Audits 2017_ (method to keep the traceability of reported actions):

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_09_diapositive6_e1541097092270_e1836c9d4b.png)

## Conclusion

Thanks to WEDO, proposals for improvement are efficiently managed and distributed. All this without any documents to fill out, update or file. This approach allows employees to know their responsibilities and control their deadlines more easily. Communication between employees is also strengthened thanks to the pooling of tasks for a defined group.

Follow-up of the quality audit process and its proposals for improvement without paper documents.

large_2020-06-wedo-for-quality-audits

medium_2020-06-wedo-for-quality-audits

small_2020-06-wedo-for-quality-audits

thumbnail_2020-06-wedo-for-quality-audits

2020-06-wedo-for-quality-audits

WEDO for quality audits

This article explains how you can use WEDO to manage maintenance activities. Tracking one-time repairs and periodic maintenance using WEDO has the following advantages:

* Centralization of all technical tasks
* Easy distribution of tasks among colleagues
* Clear prioritization according to the environment
* Traceability of activities carried out over time
* Simple scheduling of recurring tasks
* Reporting of failures by all employees (ticketing)

## Create a topic: name, members, color (to be done only once)

In the left menu, click **Topics**. Then, in the action bar, click **\+ Create Topic**. Choose a name and a definition for your topic and then click **Save and continue**.

Define the members who will have access to this topic. Note that you can invite people from outside your company via email address. Click **Continue**.

Finally, choose a colour for your subject. Tip: choose a colour code (session in blue, project in red, internal department in green, etc.). Click on **Go to topic**.

As an example, I choose to create a _Technical_ subject.

## List the tasks to be carried out in the subject

You can now enter all the tasks to be carried out around the building in the _Technical_ topic. Here is an overview of my example:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_diapositive1_e1541096343960_007dcd840c.png)

## Define who is responsible

In the action bar, click on the **Organize** button then choose **Delegate**. The next window opens to choose a person in charge for each task:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_diapositive2_e1541096363967_96a5e9a870.png)

## Setting priorities

In the same way, click on the **Organize** button and choose **Prioritize**. The following window opens to choose a priority for each task:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_diapositive3_e1541096382480_41ce6fc523.png)

## Each employee has a clear vision of his or her work

All delegated tasks are automatically sent to the right people. Each manager will be able to view what has been assigned to him or her in his or her task list. Everyone will also be able to see the progress of the tasks at any time of the week by going to the _Technical_ topic. Here is the list of pending tasks with responsibilities and priorities.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_diapositive4_e1541096402309_ef78855dd0.png)

Validated tasks are automatically archived to keep historical records.

## To go a little further

### Define recurrences

You can define recurring tasks and other periodic maintenance checks. To define a recurrence, select a task from your list and, in the details pane, click **Set Due Date or recurrence**. In the calendar that opens, click the **Set recurrence** button. The following panel opens :

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_diapositive5_e1541096422506_b8f9ce36ae.png)

A recurring task is marked in the list by a rotating arrow. Releasing it, stores the completed occurrence and automatically schedules the next occurrence.

### Add Comments

You can write comments related to a task (in its detail pane). This comment will remain linked to the task, allowing you to keep a history of remarks and other information.

### Setting deadlines

Like comments, you can add a due date to a task in its detail pane.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_diapositive6_e1541096444131_c5ea0d7873.png)

### Add tasks from any device

You can add tasks to your _Technical_ Topic at any time via a computer, tablet or smartphone.

## Conclusion

Thanks to WEDO, technical activities are efficiently managed and distributed. This allows employees to know their responsibilities and to control their deadlines more easily. Communication between employees is also strengthened by sharing tasks for a defined group.

Find out how to master all technical activities in one place.

large_2020-06-wedo-for-maintenance-activities

medium_2020-06-wedo-for-maintenance-activities

small_2020-06-wedo-for-maintenance-activities

thumbnail_2020-06-wedo-for-maintenance-activities

2020-06-wedo-for-maintenance-activities

WEDO for maintenance activities

This article explains how to use WEDO to follow up a meeting. The main advantages of the dynamic debriefing possible with WEDO are the following:

* Clear list of outstanding issues
* Definition of meeting responsibilities
* Employees receive their tasks directly
* No clean-up work after the meeting
* Better communication of expectations and timelines
* Simplified tracking of tasks from one week to the next

## Create a topic: name, members, color (to be done only once)

In the left menu, click **Topics**. Then, in the action bar, click **\+ Create Topic**. Choose a name and a definition for your topic and then click **Save and continue**.

Define the members who will have access to this topic. Note that you can invite people from outside your company via email address. Click **Continue**.

Finally, choose a colour for your subject. Tip: choose a colour code (meeting in blue, project in red, internal department in green, etc.). Click **Go to topic**.

As an example, I choose to create a _weekly meeting_ topic.

## List the tasks discussed in the meeting

You can now enter all the tasks discussed at the meeting directly in the Weekly Meeting topic. Here's a preview of my example:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_11_diapositive1_ea8637b2ca.png)

## Define who is responsible

In the action bar, click on the **Organize** button then choose **Delegate**. The next window opens to choose a person in charge for each task:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_11_diapositive2_e1541093360187_f6d9c3fc68.png)

## Setting priorities

In the same way, click on the **Organize** button and choose **Prioritize**. The following window opens to choose a priority for each task:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_11_diapositive3_e1541093385814_1024x445_72d5dd23aa.png)

## Add tasks before the meeting to be ready

Before a meeting, ask each participant to list the points to be discussed in the topic. This will help to prepare a focused agenda and start the meeting on a good footing.

## Keep track of tasks from one meeting to the next

All tasks delegated in the meeting are automatically sent to the right people. Each person in charge will be able to view what has been assigned to him/her in his/her task list. Everyone will also be able to see the progress of tasks at any time of the week by going to the Weekly Meeting topic. Here is the list of pending tasks with responsibilities and priorities.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_11_diapositive4_a5e9c42511.png)

Validated tasks are automatically archived to keep historical records.

## To go a little further

### Add Comments

If a comment is made at the meeting in relation to a task, you can enter it in its detail pane. This comment will remain linked to the task, allowing you to keep track of the discussion history.

### Setting deadlines

Like comments, you can add a due date to a task in its detail pane.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_11_diapositive5_e1541093406283_7111290320.png)

## Export a report in PDF

If you need to export a report (to archive it or send it by email), click in the action bar on the **Export** button.

Choose the information to display and click **Generate File**.

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_11_diapositive6_e1541093423403_d07ca73458.png)

## Conclusion

Thanks to WEDO, many companies are successfully using dynamic reporting. This approach allows employees to know their responsibilities as they leave the meeting and to control their deadlines more easily. Communication between employees is also strengthened by sharing tasks for a defined group.

Find out how WEDO can help you save more than an hour of work per meeting.

large_2020-06-wedo-for-meeting-follow-up

medium_2020-06-wedo-for-meeting-follow-up

small_2020-06-wedo-for-meeting-follow-up

thumbnail_2020-06-wedo-for-meeting-follow-up

2020-06-wedo-for-meeting-follow-up

WEDO for the follow-up of a meeting

This article explains how to use WEDO to forward tasks that arrive through incoming calls at the reception desk. Distributing tasks from reception via WEDO has the following advantages:

* Written record of the different requests
* Delegation to the right people
* Process without any handwritten notes or post-it notes
* Comments in case of questions

## Enter a phone request as a task

You can enter a customer’s request as a task that will appear in your list of tasks to perform: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive1_e1541092196550_6875e4d0cd.png)

## Delegate the task to the right person

According to the task, you can assign it directly to the right person: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive2_e1541092217194_796f9a8c67.png)

## Comments in case of questions

If your colleague has a question, he can simply write it in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive3_e1541092292413_3a77c88414.png)

You will be notified, and you will be able to answer directly:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive4_e1541092246284_fc475b2fdc.png)

## Traceability of discussions concerning a task

All questions and answers linked to a task leave a written record in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive5_e1541092267716_5a9cfaf9da.png)

Validated tasks are automatically archived to keep historical records.

## Conclusion

Thanks to WEDO, the person who picks up the phone at the reception desk can send the information to the right people, in a quick and simple manner. All this without having to move or write post-it notes. Communication between employees is also improved with the possibility of commenting on tasks. 

Delegate requests that arrive by phone without having to use post-it notes and without wasting time. 

2015-10-wedo-to-manage-reception-desk-phone-calls

large_2015-10-wedo-to-manage-reception-desk-phone-calls

medium_2015-10-wedo-to-manage-reception-desk-phone-calls

small_2015-10-wedo-to-manage-reception-desk-phone-calls

thumbnail_2015-10-wedo-to-manage-reception-desk-phone-calls

WEDO to manage reception desk phone calls

Fire departments often face considerable administrative challenges. Among the main obstacles are the complex management of human resources, the coordination of operations, the collection and centralization of data, and the management of budgets and material resources. Maintaining accurate and up-to-date reporting and regulatory controls documentation also represents a significant challenge. All these administrative aspects are essential to ensure emergency services' preparedness, responsiveness, and safety.

## Interview with Christian Mauley, Captain of the protection and safety department of Neuchâtel. He talks about how the WEDO platform helps them manage their activities.

### What is your role at the protection and safety department of Neuchâtel?

I'm deputy to the commander of the Neuchâtel coastal fire defense region and project manager for the Fire Brigade Office.

### Can you describe the Neuchâtel Fire Brigade and its activities briefly?

The protection and safety department's Fire Brigade heads up the Littoral Neuchâtel fire and defense region, which includes 40 professional firefighters and 220 volunteer firefighters. Firefighters are divided into three intervention sectors.

### What are the challenges of this multi-site organization?

The challenges associated with the multi-site organization of our fire defense region are manifold, and meticulous management is required to ensure safe and efficient operation. First and foremost, one of the main concerns is the **standardization of procedures**. With five different sites spread over three intervention sectors, all teams must **follow the same protocols and operational standards**. This ensures optimum coordination during emergency interventions and avoids confusion arising from divergent practices.

Another major challenge is to **manage the differing driving rhythms between professional and volunteer firefighters** at our different fire stations. Professionals are always on call, while volunteers have a variety of off-duty commitments. This requires careful planning to ensure that the correct number of staff is always available to respond to emergency calls while respecting individual constraints. Task management and centralized communication are essential for effective coordination between rescue centers. We use WEDO to facilitate the transmission of critical information in real-time while allowing each sector to operate autonomously for tasks specific to its geographical area. Finally, information security is paramount, especially when sharing files between sites. We must protect sensitive data and operational information from unauthorized access. Strict security measures are in place to guarantee the integrity and confidentiality of our data while enabling it to be shared securely between sites.

### Before integrating WEDO, what tools did you use for collaboration and administrative management?

We took our minutes on an Excel file for our various meetings and discussions. We had a shared diary on Outlook for the availability of rescue teams, and we exchanged information by e-mail. The fire station's various procedures and team management were documented on numerous Excel files that were not accessible to everyone at all times.

### What were the limitations of using these different tools?

Information was scattered in many places, resulting in much redundancy and loss. The dispersed communication between the various layers of the hierarchy and the fire station's stakeholders, therefore, impacted project follow-up and operations' fluidity.

### How do you use WEDO today?

We use WEDO to generate all the reports for the various meetings between the protection and safety department offices, such as regional staff reports, operational staff reports, sector reports, and daily intervention section reports. Finally, WEDO enables us to have all reports in one place so that those entitled to them can consult them at any time. Meeting members can also add items to the agenda to prepare for discussion. The platform has also enabled us to improve project management and track current information within the fire station. The platform's collaborative aspect allows us to assign routine tasks to users. In real-time, We can see how tasks are progressing, track maintenance, manage orders, and process expense claims, to name a few. It is also possible to document recurring procedures, such as material preparation or ongoing training, with checklist templates that can be launched at any time.

![Firefighter software for administrative management of firefighters](https://wedo-assets.sos-ch-gva-2.exo.io/Temoignage_Christian_Mauley_2_EN_7ed196a0fe.png)

### How did team members react to the introduction of the tool?

Consolidating various tasks and information into a single program facilitated integration of the tool. Sharing themes across all strata and management bodies enables the monitoring and transmission of information. In addition, we have created a small in-house newspaper on WEDO to increase adherence to the platform. All staff can add themes concerning current projects and past interventions in this journal. They can also add information in various formats, such as photos or regional articles.

### How does WEDO contribute to the Neuchâtel's protection and safety department digitalization process?

WEDO contributes to digitalization by considerably reducing paper printouts and centralizing project documents. The main benefits are the centralization of information, increased participation, and enhanced staff skills at all levels. The participative aspect of the platform considerably reduces the number of e-mails exchanged.


::button-primary[Schedule a live demo]{link="/demo"}



![Software for firefighter procedures and automatic dispatch of intervention-related tasks](https://wedo-assets.sos-ch-gva-2.exo.io/Temoignage_Christian_Mauley1_EN_2482933fb1.png)


Fire departments often face considerable administrative challenges. Interview with Christian Mauley, Captain of the protection and safety department of Neuchâtel.

Fire service captain testifies on the use of software for emergency services

large_SPS-Neuchâtel_EN.png

medium_SPS-Neuchâtel_EN.png

small_SPS-Neuchâtel_EN.png

thumbnail_SPS-Neuchâtel_EN.png

SPS-Neuchâtel_EN.png

Management software for emergency, fire, and rescue services

::youtube-video{#6iYNptKrhJI}

In the ever-evolving world of technology, staying ahead of the curve is imperative to ensure that your software remains not just relevant but also efficient and user-friendly. This is precisely why we are thrilled to announce a major overhaul of our flagship software, WEDO.

Since its inception, WEDO has undergone significant growth and transformation. Our team has continuously worked to enhance its capabilities, introducing numerous features and functionalities to meet the evolving needs of our users. However, this growth led to the obvious - **the need for a complete code rewrite to ensure the software's longevity**.

Over the past year, our dedicated team of developers has poured their expertise and energy into this project. The result is a robust and future-proof version of WEDO, poised to deliver stability and lightning-fast performance for years to come.

But that's not all. We didn't stop at just rewriting the code. Alongside this technical overhaul, we've also reimagined the user interface, making it more intuitive and user-friendly. We've refreshed the color schemes and aesthetics to give the software a modern and appealing look. Additionally, we've incorporated several enhancements suggested by our users, further tailoring WEDO to meet your needs.

The countdown has begun. We're thrilled to announce that the new version of WEDO will be officially rolled out across all user networks in December 2023. Get ready to experience a faster, sleeker, and more powerful WEDO that will empower you to achieve even more 🚀





In the ever-evolving world of technology, staying ahead of the curve is imperative to ensure that your software remains not just relevant but also efficient and user-friendly. This is precisely why we are thrilled to announce a major overhaul of our flagship software, WEDO.

New, optimized version of WEDO collaboration software

large_new wedo-ennews.png

medium_new wedo-ennews.png

small_new wedo-ennews.png

thumbnail_new wedo-ennews.png

new wedo-ennews.png

A fresh start for enhanced performance and user experience

In the context of digitalization, it is essential to improve the efficiency of administrative tasks within municipalities and public administration to ensure better delivery of public services. However, these entities are often grappling with time-consuming administrative activities that can hamper productivity.

Digital transformation offers valuable opportunities to automate administrative tasks. WEDO is a major asset in this field and has a proven track record as an cloud based, high-performance municipal government software. With its user-friendly interface, it enables local authority and public service professionals to quickly create, organize and manage essential documents. This automation frees up valuable time that can be reallocated to more strategic activities.

## Efficient management of committee meetings, town council meetings and municipal assemblies

Municipal meetings play an essential role in the decision-making process within public administrations. However, organizing and keeping track of them can be time-consuming.

WEDO simplifies this process by making it easy to create city council agendas or any other operational meeting agendas. The web app helps schedule meetings, write meeting notes, and share them easily and securely. As a result, we structure discussions better, make decisions faster, and closely monitor their implementation. WEDO is ideal for managing all types of meeting, whether bilateral or large-scale.

![government software solutions for municipal council meetings](https://wedo-assets.sos-ch-gva-2.exo.io/Administrations_publiques_6_EN_2f16bea765.png)


## Tracking discussions and decisions of council's and areas' meetings

Traceability of discussions and decisions is a key element in the transparent management of public administration. WEDO meets this requirement by recording every discussion, every decision and every task precisely and with a time stamp. This traceability guarantees complete documentation, promoting public accountability and trust in public institutions.

Before choosing a meeting manager, communities and municipalities should ensure that the software solution in question allows the management of access rights to certain areas and meeting minutes, so that sensitive information remains confidential.


## The benefits of a collaborative task management software for municipalities and local governments

A good task manager is essential for effective supervision of all areas of the commune. In WEDO, every member can get an overview of the status of every project, task, meeting and file.

This makes it possible to make informed decisions, identify potential bottlenecks and reallocate resources to optimize overall administrative productivity.

![Software for the management of operational daily business of municipalities](https://wedo-assets.sos-ch-gva-2.exo.io/Administrations_publiques_5_EN_ac2fe2fc90.png)


### The benefits of a task manager for an area manager:

**Organization and monitoring of activities:**
A task manager enables the area manager to maintain an organized list of activities and projects underway in his or her area. This gives him or her an overview of all tasks to be completed, their status and deadlines.

**Strategic planning in the public sector :**
Area managers can use a task manager to plan short-, medium- and long-term activities in their area. This helps him or her define objectives, allocate the necessary resources and develop strategies to meet community needs.

**Distribution of responsibilities :**
Using a task manager, the sector manager can assign specific tasks to members of his team or to other departments in the commune or town hall. He can assign priorities and keep track of who is responsible for what, promoting role clarity.

**Progress tracking :**
The task manager enables the area manager to monitor the progress of projects in real time. It can quickly detect delays or potential problems, enabling corrective action to be taken quickly.

**Internal communication:**
The Area Manager can use the Task Manager to communicate with his team and other departments in the commune. He can share information, documents and updates on ongoing projects without having to send e-mails. This boosts collaboration and cohesion within the town hall.

**Reduced forgetfulness:**
By recording all tasks to be completed in a task manager, the team leader minimizes the risk of oversight or neglect. He can be sure that nothing slips through the cracks and that all responsibilities are taken care of, with precise deadlines.


### The benefits of a task manager for the employee:

**Work management:**
A municipal software helps to keep track of the tasks assigned to the employee. They can organize their activities, set priorities and avoid oversights, all of which contribute to better workload management. Municipal operations can be managed from a computer, tablet or smartphone. This compatibility means that everyone, whether in the field or in the office, can find what they're looking for.

**Project and file tracking:**
A municipality management solution enables employees to track the progress of specific projects or files on which they are not working alone. They can note milestones achieved, important information and actions to be taken, making it easier to collaborate with other colleagues or departments in the municipality.

**Priority management:**
Employees can prioritize tasks according to importance and urgency. In this way, they can concentrate on activities that are crucial to the commune, and avoid being overwhelmed by lower-priority tasks.

**Reminders and notifications:**
Task managers often offer the option of setting reminders and notifications. This ensures that the employee doesn't forget deadlines, important meetings or actions to be taken, thus contributing to better punctuality.

**Personal assessment :**
A task manager enables employees to reflect on their own performance. They can analyze their achievements, identify areas for improvement and take steps to enhance their efficiency.



## Case study: How did the commune of Saxon (CH) breathe new life into its activities with WEDO?

In this article, you'll discover how the Commune de Saxon improved internal communication between its councillors, sector managers and staff. A successful implementation, both in terms of productivity and staff motivation:

[**Read article**](https://wedo.com/blog/commune-of-saxon-a-digital-revolution-in-municipal-administration)


::button-primary[Schedule a live demo]{link="/demo"}



In the context of digitalization, it is essential to improve the efficiency of administrative tasks within municipalities and public administration to ensure better delivery of public services.

Software helping municipalities and local authorities to manage their daily operations

large_Administration publique-1 (1).png

medium_Administration publique-1 (1).png

small_Administration publique-1 (1).png

thumbnail_Administration publique-1 (1).png

Administration publique-1 (1).png

Digital transformation of public administrations

Brainstorming sessions are often the crucible of creativity, innovative ideas and free expression. Whether around a meeting table or online, these dynamic meetings can take meandering paths, exploring an impressive array of ideas often represented by multicolored sticky notes or diagrams drawn on a whiteboard. However, in the midst of all this excitement, it's essential not to lose sight of the original objective: to generate ideas, productive discussions and, above all, informed decisions.

This is where the need to synthesize and record all those ideas comes in the nightmare of every brainstorming report writer. In this article, we'll explore the art of writing a brainstorming report, a document that captures the outcomes of these dynamic meetings. We'll look at how to turn the constructive chaos of brainstorming into a simple, clear and actionable written report for the future.

### Step 1: Preparing for the meeting

**1. Prepare in advance:** 
Familiarize yourself with the subject of the brainstorming session and make sure you have the tools you need to take notes. For greater speed and flexibility, consider using brainstorming tools for writing like WEDO.

**2. Prepare the brainstorming agenda:** 
At this stage, the agenda will mention only the general points on which the group should reflect and come up with innovative or creative ideas. These concepts should be kept broad, to leave the door wide open for creativity. In WEDO, these broad concepts are referred to as sections, which will then be broken down by participants' ideas into themes. This pre-defined agenda provides a framework for brainstorming.

**3. Identify roles**: 
If possible, appoint a moderator and a scribe. The moderator, often standing, facilitates discussion, illustrates and notes ideas on a board or sticky notes, and encourages participants to express themselves. The scribe transcribes and synthesizes the information into a report. When visual brainstorming, the script may need to regularly take photos of the discussion board to make sure no information is missed.

### Step 2: Note-taking during the brainstorming session

**1. List ideas:** 
Create a structured list of all the ideas generated during the meeting. WEDO lets you list each idea in themes for a clear structure. Take note of all ideas, even those that seem far-fetched or off-topic. Use key words, short phrases, photos or diagrams to record information quickly. 
    
![animer un brainstorming](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_f618169554.png)
    

**2. Record key discussions:** 
Take note of participants' points of view, debates and important discussions. This will help give context to the ideas generated.

**3. Encourage brainstorming decision making :** Whenever a decision is made, be sure to record it in your report, along with the reasons for it. With WEDO, you can formalize decision-making with the voting module, enabling you to come to a decision transparently and fairly.

![brainstorming output with the voting feature](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_1_1_5fea3e77db.png)

### **Step 3: Reorganize ideas and information**

It's hard to maintain a logical flow of ideas when brainstorming. Once the brainstorming session is over, it's time to organize the information gathered.

**1. Restructure the list of ideas if necessary:** 
Take the time to reorganize and group similar ideas into the right themes to define the common thread of your report.

**2. Summarize discussions:** 
Scan your notes to identify the most relevant or influential discussions. Summarize them concisely. Don't hesitate to use colors or emojis to structure your paragraphs or categorize ideas.

![synthèse de brainstorming en ligne](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_lister_idees_EN_76019bb7e2.png)

**3. Highlight decisions:** 
Highlight all decisions made during the brainstorming session. In WEDO, you can decide on a decision so that it becomes official and is highlighted in your report.

### Step 4: Write the brainstorming report

Now that you've organized the information, it's time to write the report itself:

**1. Introduction:** 
Start with a brief introduction explaining the purpose of the brainstorming session, the date, the participants and the context.

**2. List of ideas:** 
Present the list of ideas generated during the brainstorming session in the form of sections and themes.

**3. Conclusions and decisions:** 
Decisions can be listed in each theme, but they can also all be duplicated and added to a special theme, summarizing all the decisions made during the meeting. This summary will delight those who need a quick overview of the meeting's outcomes.

![Synthèse des décisions](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_2_2745b387be.png)

**4. Action plan:** 
End the report with an action plan. Outline the next steps to be taken, the actions to be taken and the people responsible for implementing them. In a WEDO report, you can create tasks directly in the report. The task will include a description, a deadline, a responsible person and an observer if required, as well as attachments or comments. These tasks will be sent automatically to each participant's task manager, for easy project follow-up.

![Action plan brainstorming](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_3_c31b07dc14.png)

In conclusion, writing up the outcome of a brainstorming session requires preparation, effective note-taking and organization. WEDO software is an invaluable brainstorming tool for simplifying this process, centralizing information and facilitating team collaboration. Your brainstorming reports will become valuable documents for decision-making and future planning. It also allows you to conduct brainstorming meetings online.

Interested in this topic? In a future article, we'll be taking a closer look at the second key role in a brainstorming meeting: that of the facilitator. We'll look at the most effective methods for engaging participants and encouraging creativity.

In this article, we'll explore the art of writing a brainstorming report, a document that captures the outcomes of these dynamic meetings. 

Use cases

Ready to dive in?Start your free trial today.