## Proximity

WEDO is based in the heart of the French-speaking part of Switzerland, close to you. Its employees are easily reachable by phone or by email. 

## Collaboration

Collaboration is the most important element of any professional activity, today more than ever. WEDO is a web application that supports this collaboration by facilitating it and making it visual. In the office or on the move, your colleagues and the operating activity of your company will be with you at all times. 

## Simplicity

The first impression is always the same: “a simple, intuitive and user-friendly interface”. It only takes a few minutes to understand the collaborative tool. Everyone can get organized in a few clicks thanks to WEDO. 

## Communication

Communication is the key to success. Is it not true for human resource management, project management, collaboration within a company and human relationships in general? 

## Efficiency

The goal is to be efficient without wasting any time. Organization is therefore necessary, but it should not disturb the completion of an activity. In this sense, providing an efficient tool is a constant challenge. 

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Why us?

This article explains how to use WEDO to forward tasks that arrive through incoming calls at the reception desk. Distributing tasks from reception via WEDO has the following advantages:

* Written record of the different requests
* Delegation to the right people
* Process without any handwritten notes or post-it notes
* Comments in case of questions

## Enter a phone request as a task

You can enter a customer’s request as a task that will appear in your list of tasks to perform: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive1_e1541092196550_6875e4d0cd.png)

## Delegate the task to the right person

According to the task, you can assign it directly to the right person: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive2_e1541092217194_796f9a8c67.png)

## Comments in case of questions

If your colleague has a question, he can simply write it in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive3_e1541092292413_3a77c88414.png)

You will be notified, and you will be able to answer directly:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive4_e1541092246284_fc475b2fdc.png)

## Traceability of discussions concerning a task

All questions and answers linked to a task leave a written record in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive5_e1541092267716_5a9cfaf9da.png)

Validated tasks are automatically archived to keep historical records.

## Conclusion

Thanks to WEDO, the person who picks up the phone at the reception desk can send the information to the right people, in a quick and simple manner. All this without having to move or write post-it notes. Communication between employees is also improved with the possibility of commenting on tasks. 

Delegate requests that arrive by phone without having to use post-it notes and without wasting time. 

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WEDO to manage reception desk phone calls

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In the ever-evolving world of technology, staying ahead of the curve is imperative to ensure that your software remains not just relevant but also efficient and user-friendly. This is precisely why we are thrilled to announce a major overhaul of our flagship software, WEDO.

Since its inception, WEDO has undergone significant growth and transformation. Our team has continuously worked to enhance its capabilities, introducing numerous features and functionalities to meet the evolving needs of our users. However, this growth led to the obvious - **the need for a complete code rewrite to ensure the software's longevity**.

Over the past year, our dedicated team of developers has poured their expertise and energy into this project. The result is a robust and future-proof version of WEDO, poised to deliver stability and lightning-fast performance for years to come.

But that's not all. We didn't stop at just rewriting the code. Alongside this technical overhaul, we've also reimagined the user interface, making it more intuitive and user-friendly. We've refreshed the color schemes and aesthetics to give the software a modern and appealing look. Additionally, we've incorporated several enhancements suggested by our users, further tailoring WEDO to meet your needs.

The countdown has begun. We're thrilled to announce that the new version of WEDO will be officially rolled out across all user networks in December 2023. Get ready to experience a faster, sleeker, and more powerful WEDO that will empower you to achieve even more 🚀





In the ever-evolving world of technology, staying ahead of the curve is imperative to ensure that your software remains not just relevant but also efficient and user-friendly. This is precisely why we are thrilled to announce a major overhaul of our flagship software, WEDO.

New, optimized version of WEDO collaboration software

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A fresh start for enhanced performance and user experience

Two Fribourg SMEs, WEDO and [Swiss Statistical Design & Innovation](https://swiss-sdi.ch/en/home/), have won the Trophées PME 2023 contest of the Fribourg conurbation. This distinction was awarded at the awards ceremony, held last Thursday at the Forum Fribourg, in the presence of some 200 guests. This biennial competition aims to reward dynamic and creative companies based in the conurbation, as part of its economic promotion activities.

**Competition winners:**

In the SME category, WEDO won over the jury with its innovative SaaS (Software as a Service) tool for preparing meetings, tracking tasks assigned to employees and drafting minutes in real time. The company now has 15 employees.

**Watch the video portrait of WEDO**

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As for the micro-company category, Swiss Statistical Design & Innovation stood out thanks to its artificial intelligence models based on "smart data" (intelligent data processing). Founded in 2018 by three EPFL engineers, the company has developed models capable of providing strategic advice based on statistical analysis and currently employs six staff.

© _Video credits: henrik.olofsson_

In the SME category, WEDO won over the jury with its innovative SaaS tool for preparing meetings, tracking tasks assigned to employees and drafting minutes in real time. The company now has 15 employees.

WEDO video, presented by the two co-founders

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Trophée PME : discover WEDO in video

In the context of digitalization, it is essential to improve the efficiency of administrative tasks within municipalities and public administration to ensure better delivery of public services. However, these entities are often grappling with time-consuming administrative activities that can hamper productivity.

Digital transformation offers valuable opportunities to automate administrative tasks. WEDO is a major asset in this field and has a proven track record as an cloud based, high-performance municipal government software. With its user-friendly interface, it enables local authority and public service professionals to quickly create, organize and manage essential documents. This automation frees up valuable time that can be reallocated to more strategic activities.

## Efficient management of committee meetings, town council meetings and municipal assemblies

Municipal meetings play an essential role in the decision-making process within public administrations. However, organizing and keeping track of them can be time-consuming.

WEDO simplifies this process by making it easy to create city council agendas or any other operational meeting agendas. The web app helps schedule meetings, write meeting notes, and share them easily and securely. As a result, we structure discussions better, make decisions faster, and closely monitor their implementation. WEDO is ideal for managing all types of meeting, whether bilateral or large-scale.

![government software solutions for municipal council meetings](https://wedo-assets.sos-ch-gva-2.exo.io/Administrations_publiques_6_EN_2f16bea765.png)


## Tracking discussions and decisions of council's and areas' meetings

Traceability of discussions and decisions is a key element in the transparent management of public administration. WEDO meets this requirement by recording every discussion, every decision and every task precisely and with a time stamp. This traceability guarantees complete documentation, promoting public accountability and trust in public institutions.

Before choosing a meeting manager, communities and municipalities should ensure that the software solution in question allows the management of access rights to certain areas and meeting minutes, so that sensitive information remains confidential.


## The benefits of a collaborative task management software for municipalities and local governments

A good task manager is essential for effective supervision of all areas of the commune. In WEDO, every member can get an overview of the status of every project, task, meeting and file.

This makes it possible to make informed decisions, identify potential bottlenecks and reallocate resources to optimize overall administrative productivity.

![Software for the management of operational daily business of municipalities](https://wedo-assets.sos-ch-gva-2.exo.io/Administrations_publiques_5_EN_ac2fe2fc90.png)


### The benefits of a task manager for an area manager:

**Organization and monitoring of activities:**
A task manager enables the area manager to maintain an organized list of activities and projects underway in his or her area. This gives him or her an overview of all tasks to be completed, their status and deadlines.

**Strategic planning in the public sector :**
Area managers can use a task manager to plan short-, medium- and long-term activities in their area. This helps him or her define objectives, allocate the necessary resources and develop strategies to meet community needs.

**Distribution of responsibilities :**
Using a task manager, the sector manager can assign specific tasks to members of his team or to other departments in the commune or town hall. He can assign priorities and keep track of who is responsible for what, promoting role clarity.

**Progress tracking :**
The task manager enables the area manager to monitor the progress of projects in real time. It can quickly detect delays or potential problems, enabling corrective action to be taken quickly.

**Internal communication:**
The Area Manager can use the Task Manager to communicate with his team and other departments in the commune. He can share information, documents and updates on ongoing projects without having to send e-mails. This boosts collaboration and cohesion within the town hall.

**Reduced forgetfulness:**
By recording all tasks to be completed in a task manager, the team leader minimizes the risk of oversight or neglect. He can be sure that nothing slips through the cracks and that all responsibilities are taken care of, with precise deadlines.


### The benefits of a task manager for the employee:

**Work management:**
A municipal software helps to keep track of the tasks assigned to the employee. They can organize their activities, set priorities and avoid oversights, all of which contribute to better workload management. Municipal operations can be managed from a computer, tablet or smartphone. This compatibility means that everyone, whether in the field or in the office, can find what they're looking for.

**Project and file tracking:**
A municipality management solution enables employees to track the progress of specific projects or files on which they are not working alone. They can note milestones achieved, important information and actions to be taken, making it easier to collaborate with other colleagues or departments in the municipality.

**Priority management:**
Employees can prioritize tasks according to importance and urgency. In this way, they can concentrate on activities that are crucial to the commune, and avoid being overwhelmed by lower-priority tasks.

**Reminders and notifications:**
Task managers often offer the option of setting reminders and notifications. This ensures that the employee doesn't forget deadlines, important meetings or actions to be taken, thus contributing to better punctuality.

**Personal assessment :**
A task manager enables employees to reflect on their own performance. They can analyze their achievements, identify areas for improvement and take steps to enhance their efficiency.



## Case study: How did the commune of Saxon (CH) breathe new life into its activities with WEDO?

In this article, you'll discover how the Commune de Saxon improved internal communication between its councillors, sector managers and staff. A successful implementation, both in terms of productivity and staff motivation:

[**Read article**](https://wedo.com/blog/commune-of-saxon-a-digital-revolution-in-municipal-administration)


::button-primary[Schedule a live demo]{link="/demo"}



In the context of digitalization, it is essential to improve the efficiency of administrative tasks within municipalities and public administration to ensure better delivery of public services.

Software helping municipalities and local authorities to manage their daily operations

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Digital transformation of public administrations

Brainstorming sessions are often the crucible of creativity, innovative ideas and free expression. Whether around a meeting table or online, these dynamic meetings can take meandering paths, exploring an impressive array of ideas often represented by multicolored sticky notes or diagrams drawn on a whiteboard. However, in the midst of all this excitement, it's essential not to lose sight of the original objective: to generate ideas, productive discussions and, above all, informed decisions.

This is where the need to synthesize and record all those ideas comes in the nightmare of every brainstorming report writer. In this article, we'll explore the art of writing a brainstorming report, a document that captures the outcomes of these dynamic meetings. We'll look at how to turn the constructive chaos of brainstorming into a simple, clear and actionable written report for the future.

### Step 1: Preparing for the meeting

**1. Prepare in advance:** 
Familiarize yourself with the subject of the brainstorming session and make sure you have the tools you need to take notes. For greater speed and flexibility, consider using brainstorming tools for writing like WEDO.

**2. Prepare the brainstorming agenda:** 
At this stage, the agenda will mention only the general points on which the group should reflect and come up with innovative or creative ideas. These concepts should be kept broad, to leave the door wide open for creativity. In WEDO, these broad concepts are referred to as sections, which will then be broken down by participants' ideas into themes. This pre-defined agenda provides a framework for brainstorming.

**3. Identify roles**: 
If possible, appoint a moderator and a scribe. The moderator, often standing, facilitates discussion, illustrates and notes ideas on a board or sticky notes, and encourages participants to express themselves. The scribe transcribes and synthesizes the information into a report. When visual brainstorming, the script may need to regularly take photos of the discussion board to make sure no information is missed.

### Step 2: Note-taking during the brainstorming session

**1. List ideas:** 
Create a structured list of all the ideas generated during the meeting. WEDO lets you list each idea in themes for a clear structure. Take note of all ideas, even those that seem far-fetched or off-topic. Use key words, short phrases, photos or diagrams to record information quickly. 
    
![animer un brainstorming](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_f618169554.png)
    

**2. Record key discussions:** 
Take note of participants' points of view, debates and important discussions. This will help give context to the ideas generated.

**3. Encourage brainstorming decision making :** Whenever a decision is made, be sure to record it in your report, along with the reasons for it. With WEDO, you can formalize decision-making with the voting module, enabling you to come to a decision transparently and fairly.

![brainstorming output with the voting feature](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_1_1_5fea3e77db.png)

### **Step 3: Reorganize ideas and information**

It's hard to maintain a logical flow of ideas when brainstorming. Once the brainstorming session is over, it's time to organize the information gathered.

**1. Restructure the list of ideas if necessary:** 
Take the time to reorganize and group similar ideas into the right themes to define the common thread of your report.

**2. Summarize discussions:** 
Scan your notes to identify the most relevant or influential discussions. Summarize them concisely. Don't hesitate to use colors or emojis to structure your paragraphs or categorize ideas.

![synthèse de brainstorming en ligne](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_lister_idees_EN_76019bb7e2.png)

**3. Highlight decisions:** 
Highlight all decisions made during the brainstorming session. In WEDO, you can decide on a decision so that it becomes official and is highlighted in your report.

### Step 4: Write the brainstorming report

Now that you've organized the information, it's time to write the report itself:

**1. Introduction:** 
Start with a brief introduction explaining the purpose of the brainstorming session, the date, the participants and the context.

**2. List of ideas:** 
Present the list of ideas generated during the brainstorming session in the form of sections and themes.

**3. Conclusions and decisions:** 
Decisions can be listed in each theme, but they can also all be duplicated and added to a special theme, summarizing all the decisions made during the meeting. This summary will delight those who need a quick overview of the meeting's outcomes.

![Synthèse des décisions](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_2_2745b387be.png)

**4. Action plan:** 
End the report with an action plan. Outline the next steps to be taken, the actions to be taken and the people responsible for implementing them. In a WEDO report, you can create tasks directly in the report. The task will include a description, a deadline, a responsible person and an observer if required, as well as attachments or comments. These tasks will be sent automatically to each participant's task manager, for easy project follow-up.

![Action plan brainstorming](https://wedo-assets.sos-ch-gva-2.exo.io/Brainstorming_Od_J_EN_3_c31b07dc14.png)

In conclusion, writing up the outcome of a brainstorming session requires preparation, effective note-taking and organization. WEDO software is an invaluable brainstorming tool for simplifying this process, centralizing information and facilitating team collaboration. Your brainstorming reports will become valuable documents for decision-making and future planning. It also allows you to conduct brainstorming meetings online.

Interested in this topic? In a future article, we'll be taking a closer look at the second key role in a brainstorming meeting: that of the facilitator. We'll look at the most effective methods for engaging participants and encouraging creativity.

In this article, we'll explore the art of writing a brainstorming report, a document that captures the outcomes of these dynamic meetings. 

Collaboration

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