This article explains how to use WEDO to forward tasks that arrive through incoming calls at the reception desk. Distributing tasks from reception via WEDO has the following advantages:

* Written record of the different requests
* Delegation to the right people
* Process without any handwritten notes or post-it notes
* Comments in case of questions

## Enter a phone request as a task

You can enter a customer’s request as a task that will appear in your list of tasks to perform: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive1_e1541092196550_6875e4d0cd.png)

## Delegate the task to the right person

According to the task, you can assign it directly to the right person: 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive2_e1541092217194_796f9a8c67.png)

## Comments in case of questions

If your colleague has a question, he can simply write it in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive3_e1541092292413_3a77c88414.png)

You will be notified, and you will be able to answer directly:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive4_e1541092246284_fc475b2fdc.png)

## Traceability of discussions concerning a task

All questions and answers linked to a task leave a written record in the comments section:

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_10_diapositive5_e1541092267716_5a9cfaf9da.png)

Validated tasks are automatically archived to keep historical records.

## Conclusion

Thanks to WEDO, the person who picks up the phone at the reception desk can send the information to the right people, in a quick and simple manner. All this without having to move or write post-it notes. Communication between employees is also improved with the possibility of commenting on tasks. 

Delegate requests that arrive by phone without having to use post-it notes and without wasting time. 

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WEDO to manage reception desk phone calls

At the beginning of 2014, the idea of a collaborative tool that would facilitate the communication within a company seemed like an interesting idea that needed to be developed. This application had to allow the exchange of information while focusing on the current tasks to accomplish. Two engineers, one in IT and the other in project management, gathered their experiences to define the framework of this new generation tool. 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2015_09_chronologie_392e718f83.jpg)

From of May 2014, interviews were planned to obtain the opinion of managers from different fields of activity. The collected feedbacks were carefully transmitted to the development manager, which allowed him to start creating the tool. This process, that consists of taking into account the opinions of prospects and customers and transmitting them to the developer, is now anchored in the way we approach new ideas at WEDO. Our philosophy is the following: ”listen and adapt”.

Interviews and developments continued, which allowed us to launch the first version of the software and get our first customers in April 2015 (10 months after the begin of the development). 

With its success, the product named WEDO changed into a company now called WEDO Sàrl. This young startup is developing a product closer to the expectations of its customers. The software is equipped with the best technologies available on the market while remaining very simple to use and to be implemented in companies.

Everything was planned in the course of 2015 to ensure the security of the application, from the development to the hosting of data. WEDO Sàrl is a company from the French-speaking part of Switzerland, offering a solution that is 100% Swiss.

Any person who is interested in WEDO can **[request a free demo](/demo)** and give his opinion on the application. This does not commit you financially and helps WEDO to be an effective and user-friendly tool for everyday use.

2016 will be the year of innovations: new meetings, new feedbacks, new prospects, new customers and new functionalities in the application. With a common goal: develop a tool that facilitates collaboration within a company and among employees. 

A chronology of the important steps between May 2014 and September 2015\. 

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WEDO becomes WEDO Sàrl

With the new version coming online today, WEDO allows you to synchronize your tasks with a deadline with Outlook, Gmail and iCal calendars, as well as all other calendars. 

Two synchronization modes are possible:

* Synchronization of all your tasks
* Synchronization of your tasks by subject

## Synchronization of all your tasks

To synchronize all your tasks with your calendar, go to your _Profile > Settings > Calendar Sync tab._ 

![](https://wedo-assets.sos-ch-gva-2.exo.io/2016_06_calendar_sync_dee44cf046.png)

If you work with Outlook, click on the “webcals” link. For other calendars, you can copy the link suggested under the Google Calendar title and add it according to the explanation provided by WEDO. 

## Synchronization of tasks by subject

To synchronize tasks by subject, go to the desired subject. Then select Calendar Sync. Follow the same procedure as explained above. 

## Conclusion

Thanks to the calendar synchronization, you will not miss any deadline. Feel free to request a trial period if you wish to be part of the adventure. WEDO offers a free trial period for a team for 30 days. 

WEDO allows you to synchronize your tasks with a deadline with Outlook, Gmail and iCal calendars, as well as all other calendars. 

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Calendar synchronization

Trello

Asana

Decisions

Monday.com

eSéances

MS Teams

MS Planner

Hypercontext

![Thanks to collaborative task management, employees are aligned with common and individual deadlines and objectives.](https://wedo-assets.sos-ch-gva-2.exo.io/Header_collaborative_task_management_fd3d01717c.svg)


We’ve all seen it—a task gets lost in the shuffle, deadlines slip, or a project stalls because one person didn’t get the memo. In traditional, siloed task management systems, these mishaps are frustratingly common. Tasks are scattered, communication is fragmented, and accountability? 
Let’s just say it’s hit or miss.

Enter collaborative task management, the modern approach that turns disorganized chaos into streamlined productivity. Instead of operating in silos, teams work together on shared platforms with real-time visibility, integrated communication, and clear accountability. The result? Projects move faster, communication flows better, and productivity gets a serious boost.

In this article, we will discuss what makes collaborative task management the secret weapon for productive teams. From understanding its core principles to exploring its impact on productivity, we’ll break down why working together beats working apart, every time.

## What is collaborative task management?
Collaborative task management isn’t just a fancy term for teamwork—it’s a strategic way to ensure tasks are planned, executed, and tracked with input and alignment from the entire team. At its core, it’s about bringing everyone onto the same page so no one’s left wondering, “Who’s supposed to handle this?”

### Key principles of collaborative task management
Some of the key principles of collaborative task management include:

1. **Real-time visibility:** Everyone knows who’s working on what, what the current status is, and what’s coming next. Think of it as a shared dashboard for all your projects.
2. **Shared accountability:** Tasks aren’t just assigned; they’re owned. Team members are empowered to take responsibility for their work while staying connected to the team’s overall goals.
3. **Integrated communication:** Gone are the days of juggling emails, chats, and random notes. Communication happens where the work is, keeping everything organized and easy to follow.

### The role of digital tools in enabling collaboration
In the age of hybrid and remote work, digital tools like [WEDO](https://wedo.com/features) have revolutionized task management. They bring together task assignments, communication, and progress tracking into a single platform, creating a central hub where work actually gets done. Features like real-time updates, file sharing, and [customizable checklists](https://wedo.com/features/checklists) mean no task falls through the cracks, and your team stays aligned—even across time zones.

### Individual vs. collaborative task management
If individual task management is like keeping your own to-do list, collaborative task management is the team equivalent. Instead of working in isolation, team members contribute to a collective workflow, ensuring tasks are interconnected and progress is visible to all.

For example:
**- Individual task management:** “I’ll complete this, and I’ll let you know when it’s done.”
**- Collaborative task management:** “I’m working on this now, and once it’s finished, it’s ready for the next person to pick up. Let’s track it all here for visibility.”

In short, collaborative task management transforms how teams organize their work, creating a smoother, more transparent workflow that leaves less room for confusion and more room for productivity.

## The impact of collaboration on productivity
Collaboration is more than just a “nice to have” for teams—it’s the engine that drives productivity. Without it, work slows down, miscommunications pile up, and accountability gets lost in the shuffle. Collaborative task management changes the game by creating alignment, improving workflows, and giving everyone a stake in the outcome. 

![Visual explanation of the benefits of collaborative task management, such as better communication and smoother procedures.](https://wedo-assets.sos-ch-gva-2.exo.io/blog_collaborative_task_management_the_key_to_productivity_3909c19e53.svg)

Here’s why it matters:
### Clearer communication, fewer missteps
How many times has a project hit a wall because someone didn’t get the memo and didn’t do their part? Scattered emails, outdated task lists, and vague instructions are the culprits. Collaborative task management ties communication directly to tasks, so updates, feedback, and progress all live in one place. No more “Who’s handling this?” moments, and no more missed deadlines because of crossed wires.

### Workflows that actually flow
Bottlenecks are productivity’s worst enemy. When tasks are tracked collaboratively, it’s easy to spot what’s holding things up. Is one person overwhelmed? Does another task need more resources? Collaboration tools make these issues visible and fixable before they derail your progress. The result? A team that moves like clockwork instead of constantly stumbling over roadblocks.

### Ownership that drives results
When everyone can see the big picture, they’re more invested in their piece of the puzzle. Collaborative task management isn’t just about assigning work; it’s about creating ownership. Team members know how their tasks contribute to the overall goal, which makes them more motivated to deliver. After all, accountability isn’t something you enforce; It’s something the team naturally adopts.

### Collaboration in action: Industry examples
Collaboration is a game-changer for productivity across all industries, but how it’s implemented can look different depending on the challenges and priorities of each field. 

Let’s look at some of them:
#### Small and medium enterprises (SMEs)
For [small and medium enterprises](https://wedo.com/industries/sme), juggling multiple projects and tight deadlines is business as usual. Collaborative tools bring order to the chaos by providing shared visibility into deadlines, priorities, and progress. When everyone is on the same page, teams can shift gears quickly, prioritize tasks, address bottlenecks, and deliver results without the usual last-minute scrambles.

#### Banks & insurances
In industries like [banks and insurance](https://wedo.com/industries/banks-insurances), where precision and compliance are non-negotiable, collaboration ensures every detail is accounted for, even when working across teams handling different stages of the process. Whether processing claims or approving loans, collaborative task management tools track every step, assign accountability, and maintain documentation, reducing errors and meeting strict compliance requirements with ease.

#### Municipal administrations
[Local governments](https://wedo.com/industries/municipal-administrations) face a constant flow of responsibilities—from managing budgets to organizing community projects. Collaborative tools streamline workflows across departments, making it easier to coordinate resources, meet deadlines, and deliver services efficiently, even when multiple stakeholders are involved.

#### Healthcare sector
Patient care depends on seamless coordination between specialists, nurses, administrators, and the rest of the healthcare sector. Collaborative tools help [healthcare teams](https://wedo.com/industries/healthcare) organize tasks like patient management, follow-ups, and case updates to ensure nothing is missed. This not only prevents errors but also improves outcomes by keeping the focus on patient care instead of paperwork.

#### Foundations & associations
[Nonprofit organizations and associations](https://wedo.com/industries/foundations-associations) often operate with limited resources but ambitious goals. Collaborative task management tools help align volunteers, board members, and staff by keeping everyone informed and accountable. From tracking donor outreach to managing events, collaboration ensures that no effort goes unnoticed or untracked.

#### Education sector
Collaboration in [education](https://wedo.com/industries/education) extends beyond classrooms. Whether it’s managing school projects, coordinating administrative tasks, or organizing extracurricular activities, task management tools keep educators, administrators, and support staff aligned. Shared visibility into deadlines and priorities ensures that both students and staff benefit from a more organized, productive environment.

## The role of technology in collaborative task management
Technology has fundamentally changed how teams collaborate, making task management faster, more efficient, and more transparent. Instead of relying on fragmented tools or endless back-and-forth messages, teams can now streamline their workflows with centralized platforms that connect everything—tasks, communication, and progress tracking—all in one place.

Cloud-based solutions have been particularly impactful, offering features like real-time updates, shared access to projects, and instant file sharing. These tools allow teams to access the same information, track progress, and collaborate seamlessly, whether they’re working remotely, in-office, or across time zones. Accessibility across devices ensures that no one is left out of the loop, even when schedules don’t align.

Tools like WEDO take this even further. By integrating customizable workflows, project views, and real-time notifications with calendars and meetings, WEDO creates a unified hub for collaboration. From managing recurring tasks to navigating complex projects, WEDO ensures that every step of the process is clear and connected. With features designed for teams of all types, it makes achieving alignment and accountability second nature.

By removing the barriers to communication and task execution, technology has become the backbone of collaborative task management—turning the potential for chaos into a recipe for productivity.

## Key features of collaborative task management tools
The best collaborative task management tools go beyond simple to-do lists—they create a streamlined system where teams can work together effortlessly. 

Here are the features that truly make a difference:

![List of key features to look for in collaborative task management software](https://wedo-assets.sos-ch-gva-2.exo.io/blog_key_features_of_collaborative_task_management_tools_05c913579d.svg)

**- Task assignment and tracking:** Clear ownership of tasks and the ability to set deadlines ensures everyone knows who’s doing what and by when. A good tool provides transparency into deadlines, progress, and priorities, keeping the entire team aligned.
**- Real-time notifications and updates:** When priorities shift or tasks are updated, instant notifications keep everyone in the loop, preventing delays and bottlenecks.
**- Integration with calendars, meetings, and other tools:** Seamless integration means your team’s workflows stay connected. Whether syncing with calendars or embedding tasks into meetings, integration keeps everything running smoothly.
**- Accessibility across devices:** Whether in the office or on the go, cross-device functionality ensures tasks and updates are always within reach, so no one misses a beat.
**- Checklists and standardized processes:** Recurring tasks, like weekly stand-ups or onboarding processes, are easier to manage with built-in checklists. They standardize workflows and ensure consistency across the team.
**- Customizable workflows and views:** Flexible tools that offer Kanban boards, lists, or cards adapt to the way your team works, making organization simple and intuitive.

With good task management software like WEDO, these features work together in an intuitive interface that simplifies task management and enhances collaboration. From tracking projects to managing recurring workflows, WEDO helps teams stay connected, productive, and focused on what matters most.

## Challenges in adopting collaborative task management
Adopting new task management apps can feel like a big shift, and it’s not without its challenges. Even the best tools and systems can stumble if they’re not introduced or implemented thoughtfully. 

Let’s break down what often goes wrong and how to get it right.

### Resistance to change in workplace culture
Change isn’t easy, especially when it involves shifting long-established ways of working. Some team members might be hesitant to adopt a new tool, worried it’ll add complexity instead of simplifying their workflows. This resistance often comes from a fear of the unknown or a lack of understanding about how the system can make their lives easier.

**How to overcome it:**
Make the transition feel less like a mandate and more like a team improvement. Show the value of collaborative task management with examples that address their pain points—less confusion, fewer missed deadlines, and more visibility into progress.

### Misalignment of tools with team workflows
Not every tool fits every team. A mismatch between the way a team works and the capabilities of the tool can lead to frustration and underutilization. For example, a tool that’s too rigid might not adapt to a dynamic team, while one that’s overly complex might overwhelm smaller groups.

**How to overcome it:**
Choose a tool that’s flexible enough to align with your team’s workflows. Prioritize features like customizable workflows, shared project views, and integrations with the tools your team already uses.

### The elephant in the room: Price
Let’s face it: budgets aren’t limitless, and investing in new tools can be a tough sell. Teams want the functionality but hesitate to commit to the price tag, especially if they’re unsure how much value they’ll actually get out of it.

**How to address it:**
Think about what your team is already losing without the right tools. Missed deadlines, duplicated work, stalled projects—those costs add up quickly. A tool like WEDO shouldn’t be just another expense; it’s a solution that saves time, reduces errors, and drives productivity, helping your team get more done with less friction. When framed as an investment in your team’s efficiency and results, the value becomes crystal clear.

### Strategies to overcome these challenges
Adopting collaborative task management shouldn’t be a rocky transition. By focusing on thoughtful implementation and team engagement, you can set the stage for success and ensure your team sees the value from day one.

Start by introducing the tool with a hands-on approach. Provide training sessions that go beyond the basics, showing your team exactly how the platform can solve their specific pain points and make their daily routines easier. It’s not about overwhelming them with features—it’s about connecting the dots between the tool and their everyday tasks.

Instead of diving in headfirst, start small. Launch the tool with a pilot project or a single team to build confidence and gather feedback. A gradual rollout allows you to address any hiccups early, helps you refine workflows, and shows how the tool fits seamlessly into your processes.

Celebrate quick wins along the way. Highlight early successes like improved task completion rates or fewer missed updates. Seeing immediate benefits motivates your team to embrace the tool and reinforces its value.

Finally, listen to your team. Keep the lines of communication open during the rollout and beyond. If something isn’t working or workflows need adjusting, be flexible and responsive. Showing that their feedback matters fosters trust and ensures the tool works for everyone, not just leadership.

## How to measure the success of collaborative task management
Implementing collaborative task management is a step toward better productivity, but how do you know if it’s actually working? Measuring success means looking at the right metrics, analyzing the data, and continuously refining your approach to make the system even more effective.

### Key performance indicators (KPIs) for productivity
Start by defining clear KPIs to evaluate how collaborative task management impacts your team. Some of the most insightful metrics include:
**- Task completion rates:** How often are tasks completed on time? A noticeable improvement here can indicate better alignment and accountability within the team.
**- Team efficiency:** Measure the time it takes to move tasks from start to finish. Are projects moving faster now that collaboration is streamlined?
**- Missed deadlines or bottlenecks:** Track how often tasks stall or deadlines are missed. Collaborative tools should help reduce these issues by increasing transparency.
**- Engagement levels:** Consider feedback from team members. Are they finding the tool useful? Do they feel more connected to their work and their teammates?

### How tools like WEDO provide analytics and insights
The best tools do more than just help teams get work done—they show you exactly how well your team is collaborating. WEDO, for example, offers built-in analytics that track task progress, project timelines, and team activity. With real-time dashboards, you can quickly spot patterns, identify areas for improvement, and celebrate successes.

Need to see which tasks are holding up a project? WEDO’s visual project views and reporting features make it easy to pinpoint bottlenecks. For an even more detailed look at project timelines, WEDO’s upcoming Gantt chart integration (arriving in January) will provide a clear visual overview of tasks, dependencies, and progress.

Want to know how your team is handling recurring tasks or deadlines? WEDO’s insights give you a clear picture, helping you make data-driven decisions and keeping your team aligned.

## Conclusion
Collaborative task management is the foundation of how successful teams operate in today’s work environments. It bridges gaps in communication, eliminates inefficiencies, and creates a system where everyone knows their role, their responsibilities, and how their work contributes to the bigger picture.

The question isn’t whether your team can benefit from collaborative task management—it’s how much longer you’re willing to work without it. With WEDO, you can create a system that drives productivity, boosts morale, and keeps your team aligned every step of the way.

Ready to set your team up for success? [Try WEDO’s free trial](https://wedo.com/signup) today and see how collaboration can transform the way you work.

Discover how collaborative task management improves team productivity with better workflows, real-time visibility, and smarter task management tools.

Improve productivity with collaborative task management

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Why collaborative task management is key to team productivity?

![A manager who struggles to juggle the tasks of his colleagues](https://wedo-assets.sos-ch-gva-2.exo.io/Header_collaborative_task_management_71b848cd18.svg)

Remote work stopped being a trend a long time ago; it’s now the norm for teams across industries. While it offers undeniable flexibility and access to global talent, it also brings unique challenges for task management. Let’s face it: Without the shared space of a physical office, teams often have to deal with coordination issues, accountability lapses, and struggle to stay aligned on goals.

This is where collaborative task management comes in. To keep remote teams organized and on top of their tasks, you have to foster a unified approach to organizing, assigning, and executing work. Effective collaboration tools and strategies are often the ones to help bridge the gaps in communication and alignment, making productivity possible—even when you can’t just walk over to someone’s desk.

In this blog post, we’ll explore how to implement collaborative task management in remote teams, covering practical strategies, essential tools, and actionable steps to overcome common challenges. By the end, you’ll have a clear roadmap to improve your team’s remote productivity with ease.

## Understanding collaborative task management for remote teams
In traditional office settings, spontaneous interactions and physical proximity naturally encourage collaboration. Remote, distributed teams, however, rely heavily on intentional efforts to maintain connection and alignment. 

If your team works remotely, we’re sure you’ve experienced the challenges that come with staying connected and aligned. Misunderstandings due to miscommunication, delays caused by unclear responsibilities, and the occasional feeling of working in a silo are all too common. 
Without the casual check-ins and in-person meetings of an office environment, collaboration doesn’t just happen—it requires careful planning and the right tools.

Collaborative task management is the solution. It’s more than just a way to organize tasks—it’s a system designed to help remote teams bridge gaps in communication, build transparency, and stay productive no matter where they’re located. Let’s explore why collaboration is so essential in remote settings and the key elements that make collaborative task management work.

### Why is collaboration more critical in remote environments?
Collaboration is the glue that holds remote teams together. Without it, teams can quickly fall into disarray, leading to missed deadlines, duplicated work, and disengaged team members. But why is collaboration even more vital in remote settings than in traditional workplaces?

![a diagram demonstrating the key principles of task management for remote teams](https://wedo-assets.sos-ch-gva-2.exo.io/blog_key_principles_of_collaborative_task_management_32c533a1ae.png)

#### Bridging communication gaps
Remote teams often rely on asynchronous communication, which has its benefits but also significant challenges. Important updates can get lost in overflowing inboxes, or a delay in responding to a question might stall progress for hours. Collaborative task management helps by centralizing these interactions—updates, clarifications, and feedback are tied directly to tasks, making it easy for everyone to find the context they need.

Imagine you’re working on a project where a team member needs your input to move forward. Without a clear system, they might email you or message you on a different platform, and if you miss it, they’re stuck. A collaborative task management tool ensures those updates are documented and easy to find, preventing bottlenecks.

#### Enhancing coordination across time zones
When working across time zones, finding overlapping hours for real-time discussions can be a logistical nightmare. How often have you worked with a client or team member where you only had one or two hours of overlap? 
Collaborative task management tools solve this by providing a shared platform where [team members can update tasks](https://wedo.com/features/tasks), review progress, and leave comments asynchronously so work doesn’t come to a standstill.

For instance, your developer in New York might complete a task during their workday and leave notes for a designer in London to pick up where they left off. The designer, seeing those updates when they log in, can seamlessly continue the workflow and stay aligned without the need for constant meetings.

#### Maintaining focus and accountability
Distractions are inevitable in remote work, whether it’s a noisy household, unexpected errands, or just the lure of social media. Without the visibility of an office environment, tasks can easily slip through the cracks. Collaborative task management combats this by assigning clear responsibilities, setting deadlines, and tracking progress in a transparent way.

For example, a marketing team might assign ownership of a campaign to specific individuals using a shared tool. Deadlines and subtasks are visible to everyone, and automatic reminders ensure nothing is forgotten. This structure helps keep the team focused and accountable without the need for constant check-ins.

#### Fostering a sense of team unity
If you've been working remotely for a while, you know that kind of work can sometimes feel isolating, and team members may miss the camaraderie of an office. Collaborative task management can counteract this by fostering interaction and shared decision-making. When tasks are visible, and progress is celebrated collectively, it builds a sense of belonging and shared purpose.

Think about it, a team completing a major project can celebrate milestones together using task management features like shared dashboards or progress trackers. Even simple acknowledgments like a completed task notification can create moments of connection, showing that everyone is contributing to the bigger picture.

By addressing these challenges, good collaborative task management transforms how remote teams work together. It bridges gaps in communication, aligns workflows across time zones, and fosters a sense of shared accountability and unity—key ingredients for success in any remote environment.

### Core elements of collaborative task management tailored to remote work
As you can see by now, collaborative task management isn’t just about tracking tasks; it’s about creating a system that enables remote teams to function cohesively and productively. For remote teams, this means addressing the specific challenges of distance, time zones, and asynchronous workflows. 

Let’s break down the essential elements of collaborative task management tailored for remote work.

#### Shared visibility for all tasks
In remote teams, visibility is everything. When everyone has access to a shared platform that outlines tasks, deadlines, and team goals, it eliminates confusion and fosters alignment. Team members know what’s being worked on, who’s responsible, and how their contributions fit into the bigger picture.

For example, if your marketing team uses a task management tool to track a product launch campaign, every task—social media posts, email drafts, or ad designs—should be visible on a shared dashboard. Team members can see deadlines, track progress, and address potential delays before they snowball.

Additionally, if you use a task management tool that allows tasks to be grouped by phase, like planning, design, testing, and release, everyone will know exactly where the project stands at any time, what's behind schedule, and, most importantly, why.

#### Integrated communication
In remote work, scattered communication across emails, chats, and meetings often leads to lost information. Collaborative task management tools that integrate messaging or comments keep discussions tied directly to tasks, so important updates and clarifications are easy to find.

Rather than starting a long email chain about a client deliverable, a designer, for example, can add a comment to the task in their tool, sharing design updates and asking for feedback. The client manager responds in the same thread, keeping all the information in one place. This reduces the need to switch between platforms or dig through emails for context.

#### Real-time updates and notifications
With remote teams often working asynchronously, you need real-time updates and notifications to keep everyone on the same page. Real-time updates and notifications keep everyone informed about project progress, preventing misalignment and delays.

A team member from a different shift can update a task during their work hours, and colleagues who come after are notified as soon as they log in. This seamless flow ensures progress continues without waiting for the next meeting or email response.

#### Standardized and customizable workflows
No two remote teams are alike, which is why collaborative task management needs to strike a balance between standardization and flexibility. Standardized workflows, templates, and [checklists ensure consistency](https://wedo.com/features/checklists), while customization allows teams to adapt the system to their unique needs and work styles.

For example, in the [healthcare industry](https://wedo.com/industries/healthcare), a remote medical team managing patient referrals can use a standardized workflow for initial assessments, documentation, and follow-ups. 

However, for complex cases requiring multidisciplinary input, the workflow can be customized to include additional steps, such as virtual consultations with specialists or approval from a senior physician. This ensures that routine tasks are handled efficiently while accommodating the flexibility needed for unique cases.

By combining standardization with flexibility, workflows can remain consistent and scalable while adapting to the specific demands of remote teams across various industries.

#### Accountability through clear ownership
Accountability is a cornerstone of effective task management, especially in remote teams. Collaborative tools should allow for clear task ownership, with assigned roles and deadlines visible to all team members. This eliminates ambiguity and ensures everyone knows their responsibilities.

For instance, a sales team assigns leads to individual representatives in their task management tool. Each rep is accountable for following up, and the tool tracks progress so managers can see which leads have been contacted.

#### Accessible and user-friendly tools
The best collaborative task management tools are intuitive and easy to use. Remote teams don’t have the luxury of walking over to IT for help, so the tools they rely on must be straightforward enough for everyone to adopt quickly.

#### Reporting and analytics
Finally, remote teams benefit from tools that provide insights into task progress and team performance. Reporting and analytics features help leaders identify bottlenecks, assess workload distribution, and make data-driven decisions to improve workflows.

By focusing on these core elements, collaborative task management becomes more than just a tool—it becomes the foundation for how remote teams work, connect, and succeed together. Whether you’re managing a small team or a global workforce, these principles help overcome the inherent challenges of remote work and create a seamless, productive environment.

## Steps to implement collaborative task management in remote teams
Making collaborative task management work for your remote team isn’t about adding more complexity. It’s about creating clarity, alignment, and accountability in how tasks are handled. 

Here’s a step-by-step guide to help you implement it effectively.

![a diagram showing the steps involved in adopting task management software ](https://wedo-assets.sos-ch-gva-2.exo.io/blog_steps_to_implement_collaborative_task_management_2798fe2ab5.png)

### 1. Identify your team’s needs and goals
Every remote team has unique challenges, so the first step is understanding what your team really needs. This means looking at how your team currently works and pinpointing where things fall through the cracks.

Are communication gaps causing delays? Are tasks frequently stalled because responsibilities aren’t clear? Once you’ve identified these pain points, align your task management strategy with your team’s objectives. Whether it’s meeting tighter deadlines, improving project visibility, or simplifying workflows, knowing your goals will guide every decision.

### 2. Choose the best task management tool
Your tool is the foundation of your collaborative task management system, so it needs to fit your team’s needs. Look for features like task assignments, progress tracking, integrated communication, and real-time updates to ensure everything stays on track.

Ease of use is just as important—your team won’t adopt a task management software that feels clunky or overly complicated. You’ll also want something that scales with your team as your projects and priorities grow.

Tools like WEDO combine simplicity with powerful features like shared dashboards, seamless integrations, and automated reminders. Designed to reduce friction in collaboration, WEDO ensures your team can focus on what matters most: Getting work done.

### 3. Establish clear processes and protocols
The best tool in the world won’t help if your team doesn’t know how to use it. Set clear guidelines for how tasks should be assigned, tracked, and updated. Everyone should know:

- How tasks are assigned and who’s responsible for each.
- The process for setting deadlines and updating progress.
- Where and how to communicate about specific tasks.

Establishing these protocols creates consistency, so everyone works in the same way—even across different time zones or roles.

### 4. Integrate collaborative tools with daily operations and workflows
For collaborative task management to work, it can’t feel like an “extra step.” It needs to become part of your team’s everyday workflow.

- Use the tool to structure your team meetings: Start by reviewing tasks, tracking progress, and identifying blockers.
- Incorporate it into team communications: Encourage updates, feedback, and task discussions to happen directly within the platform.
- Reinforce the habit: Make updating and reviewing the tool a routine part of your team’s operations.


### 5. Encourage transparency and accountability in remote collaboration
Remote work relies on trust, and trust comes from visibility. A collaborative task management system ensures everyone knows who’s doing what, when it’s due, and how it’s progressing.

**- Make tasks visible:** Share progress with the whole team to keep everyone aligned.
**- Automate accountability:** Use task tracking and notifications to ensure nothing falls through the cracks.
**- Foster a culture of ownership:** Encourage team members to take responsibility for their tasks and update them regularly.


### 6. Provide training and support to your remote team
No system is successful without the buy-in and confidence of your team. Make sure everyone knows how to use the tool effectively from the start. Provide training sessions, quick-reference guides, and space for questions during the onboarding phase.

As your team uses the tool, be ready to troubleshoot any issues and adapt workflows as needed. Keep encouraging team feedback to fine-tune the system for maximum efficiency.

## Avoiding common mistakes in remote task management
Implementing collaborative task management can transform how your team works, but it’s easy to fall into traps that derail the process. 

Let’s look at three common mistakes and how to avoid them.

### 1. Overcomplicating workflows with unnecessary steps
One of the biggest pitfalls in task management is creating workflows and checklists that are overly complex. While it’s important to have a structure in place, adding too many steps, approvals, or check-ins can bog your team down and lead to frustration.

**How to avoid it:**
- Focus on simplicity. Build workflows that include only the steps essential to completing tasks effectively.
- Regularly review processes. Ask your team what feels unnecessary or redundant, and streamline accordingly.
- Use automation sparingly. Automate repetitive actions, but don’t overdo it—too many notifications or auto-generated tasks can become a distraction.

### 2. Neglecting team engagement and input during implementation
No system will work if your team doesn’t feel involved in the process. A common mistake is implementing a task management tool or workflow without consulting the people who will be using it daily. This can lead to resistance, low adoption rates, and an eventual return to chaotic, unstructured workflows.

**How to avoid it:**
- Involve your team early. When selecting a tool or designing workflows, ask for their input and feedback to ensure the system meets their needs.
- Communicate the “why.” Explain how the new system will benefit both individual team members and the group as a whole.
- Create space for feedback. After implementation, regularly check in with your team to identify pain points and make adjustments.

3. Not leveraging the full capabilities of the tool
Many teams adopt a task management tool but only use it for basic functions like assigning tasks or tracking deadlines. This approach wastes the potential of advanced features that can make a huge difference in efficiency and collaboration.

**How to avoid it:**
- Explore the tool in depth. Take the time to learn about all its features, including integrations, reporting, and notifications.
- Provide training. Make sure your team knows how to use the tool effectively and feels comfortable exploring advanced functions.
- Revisit usage periodically. Review how your team is using the tool and identify any underutilized features that could improve workflows.

By avoiding these common mistakes, you’ll ensure your remote task management system is simple, user-friendly, and optimized to meet your team’s needs. The goal is to create a system that empowers your team, not one that adds unnecessary complexity or frustration.

## Conclusion
Remote teams thrive on structure, transparency, and collaboration—all of which start with effective task management. By implementing the strategies and tools outlined here, you’ll not only improve how your team organizes and executes tasks but also build stronger alignment and trust across your remote workforce.
The right task management platform is the backbone of this transformation. WEDO is designed to address the unique challenges of remote teams, offering features that simplify workflows, enhance communication, and keep everyone on the same page. From real-time updates to customizable workflows, WEDO empowers your team to collaborate effortlessly—no matter where they’re working.

Don’t let distance slow your team down. [Try WEDO’s free trial](https://wedo.com/signup) today and see how streamlined collaboration can help your team achieve more, together.

Learn how to implement collaborative task management in remote teams with practical strategies, tools, and tips to improve productivity and alignment.

3 employees talking about their respective tasks in a joint project

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How to implement collaborative task management in remote teams

In the fast-paced world of administrative management, executive assistants play a crucial role. The Swiss army knives of any organization juggle many tasks and deadlines while supervising those of others. Faced with these challenges, they often find themselves overwhelmed by routine, repetitive responsibilities. We immersed ourselves in the daily lives of 6 executive assistants who use the WEDO platform to understand the workings of their organization, the challenges they face, and the tools they have put in place to facilitate their management.

According to our study, the most time-consuming tasks for executive assistants revolve mainly around administrative functions. These activities, while necessary, tend to monopolize a significant proportion of their working time, preventing them from concentrating fully on more crucial aspects of their role, such as operational and strategic development.

Among the most time-consuming tasks in their job descriptions, the executive assistants surveyed identify the following:

**1. Meeting preparation:** preparing agendas and presentation documents, taking and sharing minutes, following up on decisions and tasks delegated at meetings,

**2. Diary management and meeting organization:** planning and coordination of appointments, team meetings, and conferences, taking care to avoid scheduling conflicts,
**3. Document preparation and management:** drafting, proofreading, and organizing important documents such as reports, presentations, correspondence and contracts,

**4. Project coordination:** managing and following up on specific projects, liaising between different departments, and meeting deadlines.

Internal and external communications, administrative support, and human resources management closely follow those.

## How to lighten the administrative load for an executive assistant?

When asked what tools were used to monitor collaboration before WEDO was integrated, the most common programs were Outlook, Word (for taking minutes), and Excel. However, these tools had significant limitations. Respondents reported difficulties related to the cross-functionality of information between different team members. For example, these tools were not conducive to **active, real-time collaboration when taking PVs**, making this task often cumbersome and time-consuming, and necessitating numerous round-trips. The systematic use of e-mail to distribute these documents wasted considerable time without guaranteeing effective communication.

Furthermore, the limited nature of these tools prevented efficient tracking of tasks and projects. Users faced significant challenges maintaining a clear, up-to-date overview of projects. In short, although these tools are widespread and familiar, their use in team collaboration and project management needs to be improved.

This situation underlines the importance of cross-functional tools and solutions to lighten the administrative workload. With the implementation of WEDO, the executive assistants surveyed were able to optimize their administrative processes.

### 1. Meeting preparation and management

![computerized agenda for real-time note-taking](https://wedo-assets.sos-ch-gva-2.exo.io/reunion_ENEN_aad2ef7f0e.png)

One of the most time-consuming aspects of the job is the preparation of meetings. With WEDO, executive assistants benefit from automated management and considerable time savings in preparation and follow-up. The platform enables uniform management of minutes, clear distribution of post-meeting tasks, and automatic tracking of topics from one session to the next. Users report an average time saving of 55% for these tasks.

![save time spent on meetings](https://wedo-assets.sos-ch-gva-2.exo.io/55_ENEN_83c8604c19.png)

WEDO's meeting module lets you integrate blocks of paragraphs, tasks, file attachments, personal notes, votes and signatures, among others.

![testimonial Regula Oberdorfer](https://wedo-assets.sos-ch-gva-2.exo.io/Regula_Oberdorfer_ENEN_1a54d3c30f.png)

### 2. Project management and task tracking

![efficient task management](https://wedo-assets.sos-ch-gva-2.exo.io/tasks_ENEN_be99588a59.png)

Project management and tracking represent another major challenge. WEDO simplifies this task by offering clear delegation possibilities, the creation of checklist templates to standardize processes, and real-time task tracking. This leads to better prioritization and more efficient day-to-day management.

![testimonials Aline Volery and Nicole Thalmann](https://wedo-assets.sos-ch-gva-2.exo.io/testimonials_Aline_et_Nicole_ENEN_11a8dc6cff.png)

### Use case: facilitating HR processes and the transmission of specifications

When executive assistants are involved in HR processes, the integration of WEDO proves to be a major asset. The platform makes it possible to standardize on-boarding and off-boarding procedures by means of specific checklists. These checklists, drawn up for each stage of the process, automatically assign the relevant tasks to the team members concerned. This method ensures structured, efficient management of personnel transitions, eliminating the operational uncertainties often associated with the question "What steps should I take?".

By simplifying these processes, WEDO not only eases the workload for HR managers, but also contributes to a clear, documented handover of tasks and knowledge from one employee to the next.

![simplified hr processes](https://wedo-assets.sos-ch-gva-2.exo.io/Modeles_checklists_ENEN_fdf58af70f.png)

One of the decisive advantages of WEDO, highlighted by our management assistants, is the ease with which recruitment interviews can be documented in real time. Each exchange can be recorded directly in a standardized (and customized if required) agenda, enabling these interactions to be saved methodically and instantaneously.

### 4. Transmission of information

WEDO lets you link documents to tasks or meetings, ensuring that all the necessary information is in the right place. Global search makes it easy to retrieve documents, and to find a specific file based on a keyword found in the PDF file.

In terms of communication, WEDO users particularly appreciate the immediate visibility of entries and the ability to restrict access to certain information.

![Alexandra Locher](https://wedo-assets.sos-ch-gva-2.exo.io/Alexandra_locher_ENEN_e53527e95c.png)

**We asked our users to rate the platform on a scale of 1 to 10, to qualify the positive impact WEDO has on their daily tasks.**

![Best collaborative software for executive assistant productivity and organizations](https://wedo-assets.sos-ch-gva-2.exo.io/preparation_reunion_note_ENEN_1_d92c7629a1.png)

![Alicia Aubert](https://wedo-assets.sos-ch-gva-2.exo.io/Alicia_Aubert_ENEN_5d3644b8f7.png)

Executive assistants can greatly ease their workload by equipping themselves with a collaborative platform. Do you have any questions or doubts about WEDO's compatibility with your needs? We'll be happy to give you a short 30-minute demonstration.

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In the fast-paced world of administrative management, executive assistants play a crucial role. The Swiss army knives of any organization juggle many tasks and deadlines while supervising those of others

an executive assistant overwhelmed by work and demands

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Making daily life easier for executive assistants

Held once a month, quarter, or half-year, as required, these privileged meetings provide a confidential and open communication space, encouraging in-depth discussion of individual and collective objectives. They create a valuable opportunity to discuss each employee's specific challenges and needs, fostering better mutual understanding. Moreover, these meetings provide a framework for recognizing individual achievements and contributions, reinforcing a sense of accomplishment and belonging to the team. Thanks to these personalized exchanges, bilateral meetings contribute to more effective personnel management, more focused professional growth, and solid, fulfilling working relationships.

## Key topics for a bilateral meeting

During a bilateral meeting between a team leader and an employee, several key topics must be addressed to ensure effective communication and optimal management. Here are some of these topics:

### 1. Ongoing assessment
Discuss objectives for the current period and assess progress and results achieved. Identify successes and areas requiring further attention.

### 2. Professional Development
Explore opportunities for employee development, training, and professional growth. Identify skills to be strengthened and possible progression paths.

### 3. Feedback
Exchange constructive feedback on work performed, highlighting strengths and addressing areas for improvement. Encourage open dialogue to stimulate continuous learning.

### 4. Needs and Challenges
Allow employees to express their needs regarding resources, assistance, or support to accomplish their tasks. Discuss possible obstacles and find solutions together.

### 5. Work-Life Balance
Address workload-related issues, stress levels, and work-life balance. Identify measures to support employee well-being.

### 6. Projects and Initiatives
Discuss future projects, new initiatives, and potential employee contributions. Encourage active participation and creativity.

### 7. Management feedback
Offer employees the opportunity to share their feelings about management, work methods, and team communication. Foster an environment of trust and continuous improvement.

### 8. Focus on Vision
Ensure that the employee understands and adheres to the team or company's overall vision, values, and goals.

### 9. Resources and Support
Identify the resources required for the associate's success and ensure that he/she has the proper support to carry out his/her tasks.

### 10. Long-Term Planning
Examine longer-term perspectives and discuss the employee's career aspirations and how these align with team or organizational goals.

_"Enabling discussions in bilateral meetings, in a more intimate way and with a long-term vision, brings a notable benefit to the employee's career in the company. It makes them feel valued, heard and recognized above all. Setting clear, long-term objectives is a real motivator for them."_

**Marie Rudaz-Jaeggi**, *[AmbitionSuccess.ch](http://ambitionsuccess.ch/)* - MORGES

Team leaders and employees can establish fruitful collaboration, foster professional development, and maintain a positive working climate by addressing these topics regularly and in-depth at bilateral meetings.

## Use WEDO to keep track of your bilateral meetings!

![1_1 ENFR.png](https://wedo-assets.sos-ch-gva-2.exo.io/1_1_ENFR_78b8a89537.png)

With WEDO, you can prepare your agenda jointly with your manager or colleague. In this way, each participant can prepare the questions or topics to be addressed.

Generally speaking, the agenda items for a bilateral meeting are recurrent. WEDO enables you to set the topics so that they recur from one time to the next to ensure that discussions are followed up and that objectives evolve.

Once completed, the minutes are locked and remain available to both participants for consultation.

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During a bilateral meeting between a team leader and an employee, several key topics must be addressed to ensure effective communication and optimal management.

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